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nviz22

Cancelled
Jun 24, 2013
5,277
3,071
That would be nice to see. I do agree that they do add some features that would be better left as an add on that could be downloaded later. This way anyone could have the features they want and not have extra software loaded on their phones they might not use.

Exactly, which allows more room for a better user experience since resources can go elsewhere instead of aggressive ram management.
 

jamezr

macrumors P6
Original poster
Aug 7, 2011
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Exactly, which allows more room for a better user experience since resources can go elsewhere instead of aggressive ram management.
LOL....i have never had a problem with any Samsung phone with ram management. The few here that have had that issue are not the norm. Lets not go there ok?
 

nviz22

Cancelled
Jun 24, 2013
5,277
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LOL....i have never had a problem with any Samsung phone with ram management. The few here that have had that issue are not the norm. Lets not go there ok?

Unfortunately, I have to since I have seen Touchwiz eat up a ton of RAM to run itself. Add the fact that apps refresh too frequently on a 3gb device, but that's Google's fault with the memory leak. MRU probably will attest to having problems too.
 

jamezr

macrumors P6
Original poster
Aug 7, 2011
16,077
19,077
US
Unfortunately, I have to since I have seen Touchwiz eat up a ton of RAM to run itself. Add the fact that apps refresh too frequently on a 3gb device, but that's Google's fault with the memory leak. MRU probably will attest to having problems too.
and...... there's 2 people. So how exactly did that affect you? If you have 3GB of ram and only have 1 GB free?
I didn't have app refreshes on my S6 or my Note 4. Even MRU admitted the issue was overblown. It is a pet peeve of his to be sure and it affects the way he uses the phone. But not all have the same issue. Just take a trip into the iphone section here at MR. Should we assume everyone is having the same issues being reported there by iphone users?
 

nviz22

Cancelled
Jun 24, 2013
5,277
3,071
and...... there's 2 people. So how exactly did that affect you? If you have 3GB of ram and only have 1 GB free?
I didn't have app refreshes on my S6 or my Note 4. Even MRU admitted the issue was overblown. It is a pet peeve of his to be sure and it affects the way he uses the phone. But not all have the same issue. Just take a trip into the iphone section here at MR. Should we assume everyone is having the same issues being reported there by iphone users?

I read Reddit, XDA, etc about complaints about initial S6 bugs. iOS 8 was an abysmal failure in the beginning. It bricked iDevices. What I wish would happen was carriers were outlawed from bloating devices.
 

LIVEFRMNYC

macrumors G3
Oct 27, 2009
8,878
10,987
But would you rather have freed up resources to make the user experience better or have the extra features. For awhile, I used to say I rather have the TW features, but I realized that I had problems with Samsung for ages, so it's time to give it up. I said which "pure stock" experience gave me the most features and it led me to iOS and the 6+. But that's just me. Each person views features differently. I thought Smart Alert was among the best S-features.

That where we differ. I never has a bad experience with Galaxy phones. My first was the S3. Minor issues yes, but the overall experience of the Galaxy phones I've had is pretty good.

My S6 edge has fast response time. Battery is good. And RAM management seems to okay, despite a minority of users than have memory issues. Before the S6 edge, the Note 4 was the best smartphone I had. Samsung phones and TW keeps getting better every cycle.

As far as the features go, Samsung has already cut plenty of the features out that were considered gimmicks.
 

itscoryweston

macrumors newbie
Jun 6, 2015
3
0
Not surprised by Samsung being #1 and #2 at all. Galaxy Note series are the best all-around phablet out there. Samsung had a three year headstart to refine the features including what is used on the S-Pen. The Note 3 is nearly TWO years old and it still ranks higher than iPhone 6 Plus. Removable battery, micro-sd, nice cam, nice screen, good battery life, yes PLEASE!

What surprised me was from HTC. I don't know if that is M7 or M8, but they seem only mediocre on that list. But from my personal experience, it seems after awhile HTC phones don't age as well. Whether because the cam usually sucks, generally poor battery life (sans M8), unreplaceable/unrepairable design, etc. From my experience, HTC will WOW me at first when they first come out with their interesting design. Then after the novelty wears off, their phones start to get worse and worse and you left with a pretty paperweight. Picking HTC is for the short-sighted.

I really hope Samsung doesn't mess up with the Note 5. Those are for productive lifestyles for people who are more forward-thinking without sacrificing key features for the sake of a "prettier" phone like they did with S6/S6 edge this year. Samsung doesn't want to mess up a good thing right now. The Galaxy Note 4 should have won GSMA's best smartphone for 2014. Not LG G3 and iPhone 6. And Note 3 should have won it for 2013. Not HTC One M7. But people get fooled easily by smoke mirrors like people who are fooled by Floyd Mayweather Jr's defensive style and UNDEFEATED, pretty boy record.
HTC phones don't age well? Well I have about 10 HTC phone that would disagree with you. Bad battery life? The M7 received good marks for its battery life. The M8 is still praised for its battery life. Poor camera? Wrong there to. The One X had a well reviewed camera. Many people loved and praised the cameras on the M7 and M8. And the M9 has one of the best cameras on the market despite the early reviews which were using unfinished software. And the phones are very much repairable. And with something like Uh-Oh Protection it wouldn't matter if they weren't. You are very uneducated
 

itscoryweston

macrumors newbie
Jun 6, 2015
3
0
That's the Android kitchen sink approach to the market. While an IR Blaster would probably be nice on an iphone, a health app/homekit/continuity/handoff/facetime/imessage concept would be nice in native mode on android as well.
Android has a health and a homekit type app. They have hangouts which serves as a facetime and iMessage concept hangouts may not be as good or work as well yet but it still has the same basic functions as face time and iMessage.
 

The-Real-Deal82

macrumors P6
Jan 17, 2013
17,317
25,469
Wales, United Kingdom
HTC phones don't age well? Well I have about 10 HTC phone that would disagree with you. Bad battery life? The M7 received good marks for its battery life. The M8 is still praised for its battery life. Poor camera? Wrong there to. The One X had a well reviewed camera. Many people loved and praised the cameras on the M7 and M8. And the M9 has one of the best cameras on the market despite the early reviews which were using unfinished software. And the phones are very much repairable. And with something like Uh-Oh Protection it wouldn't matter if they weren't. You are very uneducated
They didn't used to age very well, not sure what they are like now. My last HTC was an Incredible S and that lasted about 18 months before its second update slowed it down until it was only good as a simple phone and MP3 player for me. I had a tattoo, Wildfire, Desire HD and they were all excellent phones but with short shelf lives unless you never updated. I didn't find HTC's customer service too hot either when they wanted me to spend 3 weeks without a phone while a simple SIM card fault was repaired. No offer of replacement unless it had been sent off 3 times etc.

I'm sure this has improved recently though as they would be roasted by critics in this competitive market.
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
and...... there's 2 people. So how exactly did that affect you? If you have 3GB of ram and only have 1 GB free?
I didn't have app refreshes on my S6 or my Note 4. Even MRU admitted the issue was overblown. It is a pet peeve of his to be sure and it affects the way he uses the phone. But not all have the same issue. Just take a trip into the iphone section here at MR. Should we assume everyone is having the same issues being reported there by iphone users?


Yep it's my pet peeve. It does affect the way I use my phone and I'm sure it effects others too to a lesser or greater extent. However considering it was me that actually raised the ram issue that eventually got reported by the news blogs / media channels - I have to say that just comparing the amount of posts in my thread over on xda that got comments compared to the amount of other threads and actual owners of the S6/Edge - it's clear that it wasn't as big an issue for the majority.

That doesn't mean to say if your on the minority that are affected and it's ruining your experience and enjoyment - that you can't be rightly peeved with Samsung.

But yeah in all honesty I can't say my experience is reflective of the whole.

I personally however will continue going forward looking at devices with a more stock level of ram management as for my usage pattern they work considerably better for me than my last 4 samsung (S5, alpha, Note 4, S6 edge)... Ironically the Galaxy Alpha on KitKat didn't suffer half as bad in this regard - however JB did the same thing to it.
 

I7guy

macrumors Nehalem
Nov 30, 2013
35,160
25,269
Gotta be in it to win it
I wonder if these surveys prove customer satisfaction or brand loyalty?

I don't know about "these surveys". The ACSI has not been around as long as JD Power, which started in 1968. I don't know how many authoritative survey providers exist other than JD Power exists. It's hard to know what they measure unless you see the questions and understand how the results are generated. Survey statistics as is proved here, have little to do with financial health or profit.

Whether these surveys deal with satisfaction or loyalty would depend on the questions asked.
 

jamezr

macrumors P6
Original poster
Aug 7, 2011
16,077
19,077
US
I don't know about "these surveys". The ACSI has not been around as long as JD Power, which started in 1968. I don't know how many authoritative survey providers exist other than JD Power exists. It's hard to know what they measure unless you see the questions and understand how the results are generated. Survey statistics as is proved here, have little to do with financial health or profit.

Whether these surveys deal with satisfaction or loyalty would depend on the questions asked.
Product satisfaction has nothing t I do with the profit or financial health of a company. Only apple aplogists bring that into every discussion as a shield to hide behind when things are not going well for them.
 
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I7guy

macrumors Nehalem
Nov 30, 2013
35,160
25,269
Gotta be in it to win it
Product satisfaction has nothing t I do with the profit or financial health of a company. Only apple aplogists bring that into every discussion as a shield to hide behind when things are going well for them.

Lol, methinks people who own android phones have to re-read more carefully. Thankfully the forum mavens keep everybody honest.
 

I7guy

macrumors Nehalem
Nov 30, 2013
35,160
25,269
Gotta be in it to win it
So if you don't own Android phone why are you in this section?

The MacRumors TOS gives me the same privileges as you to be in this forum. The keyword is 'MacRumors', not jamezr. You are more than welcome to open up your own forum and then you can control who posts where and even who can be a member.
 

jamezr

macrumors P6
Original poster
Aug 7, 2011
16,077
19,077
US
The MacRumors TOS gives me the same privileges as you to be in this forum. The keyword is 'MacRumors', not jamezr.
Correct the TOS also has rules and guidelines to keep threads and conversations honest along with the posters in those threads.
 

jamezr

macrumors P6
Original poster
Aug 7, 2011
16,077
19,077
US
I don't know about "these surveys". The ACSI has not been around as long as JD Power, which started in 1968. I don't know how many authoritative survey providers exist other than JD Power exists. It's hard to know what they measure unless you see the questions and understand how the results are generated. Survey statistics as is proved here, have little to do with financial health or profit.

Whether these surveys deal with satisfaction or loyalty would depend on the questions asked.

Here is a little more info for you. Its not about brand loyalty. It is about how happy you are with the phone you have. Customers are asked the same questions about their current devices. It shows customer satisfaction with their smartphone regardless of which carrier it is on...just how satisfied with the phone itself.

But keep in mind -- the annual American Customer Satisfaction Index isn't a poll of which phone consumers would most like to have. It surveys device owners about how happy they are with their current phones. About 70,000 people were included in the study.

"Apple's long-awaited and much-lauded redesign of its iconic iPhone may have set new records, but its newer models do not appear to have gained any advantage over Samsung's flagship smartphones when it comes to user satisfaction," the study's authors write.

http://money.cnn.com/2015/06/02/technology/big-smartphones/
 

The-Real-Deal82

macrumors P6
Jan 17, 2013
17,317
25,469
Wales, United Kingdom
Perhaps the thread title can be adjusted by the mods to have 'in the US' at the end? At the moment it suggests in general rather than a regional conclusion. The Note 4 is as rare as rocking horse dung in my experience, I've perhaps seen 3 ever in the hands of people in public. I don't see many iPhone 6 Pluses or other phablet devices either, but don't doubt they have satisfied customers all the same in their niche.

There is only a fag paper between the top phones in this American survey in any case so I'm still not entirely sure what it tells us other than the market leaders have very satisfied customers in North America. There we go lol. :)
 

lowendlinux

macrumors 603
Sep 24, 2014
5,460
6,788
Germany
Here is a little more info for you. Its not about brand loyalty. It is about how happy you are with the phone you have. Customers are asked the same questions about their current devices. It shows customer satisfaction with their smartphone regardless of which carrier it is on...just how satisfied with the phone itself.



http://money.cnn.com/2015/06/02/technology/big-smartphones/

That article makes me question the surveys more. Apple and Samsung keep trading 1 and 2 for years? I guess if I keep buying the same phones over and over I'm happy but how can I be dissatisfied without anything to compare it to. Another would be if I saw I am dissatisfied and I've spent a lot of money does that make me unwise.
 
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