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REPLACE.. NOW!
Run to the Apple Store and if it's past your return date, BEG them to replace it

And you have warranty for it anyway. So yeah. Call Apple.
You have a broken machine
 
No mass manufacturer that I'm aware of has figured out a way to produce only products that are 100% perfect.

Not Apple. Not Sony (who sells in the same price-point at Apple). Not BMW. Not Mercedes. You get the gist.

I'm sorry that you got a defective iMac. It happens. Take it back and have it replaced. If you bought it from Apple directly, there's a pretty good chance that they'll take good care of you, which is my only expectation when it comes to buying a product (that if the product has an issue, the manufacturer will take care of it).

Funny I don't recall this sort of sanguine comment on MacRumors when the XBOX 360 manufacturing problems came out. :confused:

Anacdotal feedback suggests the problems with the 27" quad core iMacs are well outside usual production tolerance levels of failure. We aren't talking about one or two people - we are talking about thousands with major issues which Apple don't seem able to address. I have an order in for an i7 - currently I don't have confidence it will arrive in an acceptable condition. Worse - if it does I don't have confidence that it will still be fine after 2-3 weeks use. Only my insane "I want" is stopping me from cancelling and coming back in 3 months to see if things have improved. :eek:
 
To be fair, the failure rate of the XBox 360 was 54%!

If it had been a car, they would all have been recalled. But MS just say tough luck - now that's a company you wouldn't buy anything from.
 
To be fair, the failure rate of the XBox 360 was 54%!

If it had been a car, they would all have been recalled. But MS just say tough luck - now that's a company you wouldn't buy anything from.

I don't know where 54% comes from but I do know your second point is false. I had an Xbox360 elite fail after 14 months and had it repaired by MS FOC (collected and picked up from my house). Better than my personal experiences to date with Apple as it happens.

Also if we are being fair a £15k car failing may kill you - a £200 Xbox360 not working isn't especially life threatening ;)
 
So essentially, MacHamsters, you are expecting Apple to have a literally PERFECT assembly line with no flaws in their computers - which they put out 2.2 MILLION computers.

So you believe that out of 2.2 MILLION computers, there should not be one computer that arrives flawed at the price point of $2000.00

The only time you can expect that kind of perfection is on limited editing, hand made/tested pieces. Like the above guy said.. you buy a car for $250,000 and you can still get a flaw.. its a product made on an assembly line. Not every product can be tested, which means there's a possibility for a flaw in a handful. They only test one every few hundred (or more).

Stop feeling so darn entitled.. These computers that are priced at $2000 are GREAT quality. The average quality of these computers well surprises many others at it's price point. Quality is generally based on the unit as it should be.. not on how it arrives with weird manufacturing specs. The BUILD quality can be off.. but overall they are high quality computers



This point would be true if Apple had already made 2.2 million machine like this, but in truth they have probably only made 50k or so by now.

In my experience the quality of Apple products, at least in the last 2 years has gone severely downhill.

The prices of the things just makes it sting more...
 
To be fair, the failure rate of the XBox 360 was 54%!

If it had been a car, they would all have been recalled. But MS just say tough luck - now that's a company you wouldn't buy anything from.


No, MS extended the warranty up to 3 years FOC.

the current failure rate is anecdotally below PS3 even.
 
Funny I don't recall this sort of sanguine comment on MacRumors when the XBOX 360 manufacturing problems came out. :confused:

Anacdotal feedback suggests the problems with the 27" quad core iMacs are well outside usual production tolerance levels of failure. We aren't talking about one or two people - we are talking about thousands with major issues which Apple don't seem able to address. I have an order in for an i7 - currently I don't have confidence it will arrive in an acceptable condition. Worse - if it does I don't have confidence that it will still be fine after 2-3 weeks use. Only my insane "I want" is stopping me from cancelling and coming back in 3 months to see if things have improved. :eek:

and sorry to agree there


and i sit in the middle here as i have two mates, ,mate one who has his third iMac 27" now after the first 2 came with faults , one with failing bluetooth and then one with screen issues and is still praising it like it like its the best and fastest computer ever produced in history of computers
and another mate who thinks mate number one must be barking mad as he bought a hp touch smart which has a faster processor ( iMac 27" with 3.06ghz core 2 duo and the hp has the core 2 duo with 3.16ghz )and even offers a touch screen( ok smaller 25.5 " to 27" )and blue ray player and just works with no issues whatsoever and did cost less
now since weeks a normal conversation is not possible any more with the two as every conversation end up in a fight pro mac contra pc or pro pc contra mac
and i tell them always i have the best value for money and better looking computer`s anyway
"my eMac and my iMac g3 " and i would not even swap my iMac g3 for either of their computer/pc
 
If we separate the issues and corrolate them with the previous known errors.

Screen flickers/horizontal stripes/artifacts are _not_ a graphical issue, as we first thought. It is the motherboard. It's strange, I know, but we discovered this about a week after release when the first 27" came into the shop.

The bluetooth board is pretty much the same as in other models, and there is no evidence to suggest that they have any issues on production level. The motherboard is the most common faulty part in the new iMacs.

Nice theory, though as confident as you might be, it has not been proven that the flickering is a MB issue, this was never established after a week. To this date no one is sure why it occurs, Apple has been silent about it. If you follow the discussion boards on Apple, people with machines build from week 48 are getting this issue, hard to accept if they worked out the problem after the first week.

I doubt its a MB, it takes 30-60 min of gaming for mine to start flickering, if it was just a MB issue, it should start happening straight away, the 30min + suggests that heat or PSU getting stressed might be players.
 
Only 30 replies for a troll?
Guys, I bet you can reach 100 today and waste more of your lifetime! ;)

More annoying is people like yourself who troll forums and put down actual customers who have issues. Usually trolls like you have not bought anything for years and sledge someone who may have very well waited a month to have a new machine delivered that is faulty.

It is going to be 6 weeks from i first ordered to when i get my replacement i7.

You sir are the waste of time on this thread!
 
More annoying is people like yourself who troll forums and put down actual customers who have issues. Usually trolls like you have not bought anything for years and sledge someone who may have very well waited a month to have a new machine delivered that is faulty.

It is going to be 6 weeks from i first ordered to when i get my replacement i7.

You sir are the waste of time on this thread!

If you _Sir_ like being fooled by this guy than go on and write down helpful things while the OP laughs about your and every other posting feeding his madness.
Noticed that the OP never replied to this thread? I guess not.
 
2nd revision

I read on this topic that a couple of users type that they wait for the 2nd revision of this imac... My question is: How can you see when a 2nd revision is arrived?
 
I really don't need you to tell me to 'stop complaining'. And no, price doesn't determine whether or not a product has a fault but it should certainly be an indication of quality. And we don't usually expect products priced at this level to have quite so many faults, do we?
If you think price=Quality you are mistaken
 
I don't know where 54% comes from but I do know your second point is false. I had an Xbox360 elite fail after 14 months and had it repaired by MS FOC (collected and picked up from my house). Better than my personal experiences to date with Apple as it happens.

Also if we are being fair a £15k car failing may kill you - a £200 Xbox360 not working isn't especially life threatening

No, MS extended the warranty up to 3 years FOC.

the current failure rate is anecdotally below PS3 even.

Google XBox 360 failure rate.

I applaud your satisfaction with a company that will replace your badly made electronics box. I'd be a bit miffed if I had to send my iMac back every 14 months.

Now try getting your money back from MS for the discs that have been destroyed by the red ring of death!

Very few car recalls are the result of problems that would actually cause death or injury. Just because it's a vehicle doesn't automatically mean any problems are going to be so serious. Yet people are happy for a company to carry on manufacturing products that have an abysmal rate of failure, just because the product is for leisure purposes.
 
If you _Sir_ like being fooled by this guy than go on and write down helpful things while the OP laughs about your and every other posting feeding his madness.
Noticed that the OP never replied to this thread? I guess not.

Maybe you should go through the thread again then.... did u actually read it or just post??
 
thats easy to answer ..as soon as you see more posts about general issues and less about problem on certain imac`s , then you know apple has addressed the problem and solved it :)

but for the heat issue , as nice as the thin iMac looks it is really thin which leaves not much room for cooling openings and fans and heat sink`s, the cooling may be sufficient under normal usage , but gaming can put a lot of pressure to the processor and graphic`s and if there is no room for cool air floating around then these things get hot and cause problems , ok most will now start to ague its only a couple degree , but i tell you even only a rise of a couple degree can cause a problem when gaming , and i would bet if you would put the same board with heat issues into a macpro case these issues would suddenly go away as you would have room for cool air and bigger heatsinks and bigger/more fans
 
This is why it's good to refrain from buying 1st Gen anything... I rarely follow my own advice, btw.

All Apple's stuff is 1st gen. The next one will be different. Different chip set, different processor, thus different mobo and cables etc etc. The thing to do is wait a few months - buy in the middle of the product cycle, 3-6 months down the line, when the production problems are ironed out. Not a 2nd gen ... just building them properly.

The morning these new iMacs were released, Apples iMac page still described the old iMacs, infull details as being 'new'. Ditto iPhones and iPod.... they dont' 2nd gen each one. The second gen iPod Touch was a different product than the first one. etc etc etc.

Apple products are premium price, they should be premium quality. They've screwed up, big time, with this product. It's a pity as it's a STUNNING product. I never wanted an imac - then the 27" i7 came out - and now I want one badly.
 
Google XBox 360 failure rate.

I applaud your satisfaction with a company that will replace your badly made electronics box. I'd be a bit miffed if I had to send my iMac back every 14 months.

Now try getting your money back from MS for the discs that have been destroyed by the red ring of death!

Very few car recalls are the result of problems that would actually cause death or injury. Just because it's a vehicle doesn't automatically mean any problems are going to be so serious. Yet people are happy for a company to carry on manufacturing products that have an abysmal rate of failure, just because the product is for leisure purposes.



I've bought 5 products new from Apple in the last 2 years and not one has lasted more than 10 months without some kind of fault...
 
yes they screwed this really good looking (for a flatscreen AIO )system , but that would not be a issue ,
in my opinion apple should react fast , because all these issues could
cause a damaged image
just as a example , as by now everybody knows i only buy used mac`s as i cant afford new ones , but i wont buy a mac build between end 2003 and beginning 2005 , because of the capacitor problem they had back then , ok i also know most of them had been repaired by now or have died already , so the chance of still getting one with that issue is very very slim , but i just cant afford to take the risk
and same thing is happening now , i would be one of the people who may buy`s your iMac 27 in three years time , it might not have developed these problems now , maybe you have catched a good one , but how confident can i be it wont develop the problem a week after i bought it of you in three years time , inthree years i would seach frorums and websites about the 27imac and i will find that there had been quiet a few problems at the imac`s sold in 2009, so i will not take the risk of buying yours instead i look to get one maybe sold in 2010 if apple solves the problem by then

i hope someone understand what i want to say here
someone mentioned problems on BMW `s would you then buy a used one of the model which had problems? no you would only if its damn cheap , or you would look for either a earlier or later model which did not have the problems

and people like me are important too , as a lot of mac buyers need to sell their old mac to finance partly the new one
 
I'm amused by this post purely because of the replies that say:

I'm really sorry that you're having problems with your iMac, mine's perfect...oh, except for x,y and z.
 
I'm amused by this post purely because of the replies that say:

I'm really sorry that you're having problems with your iMac, mine's perfect...oh, except for x,y and z.

that is easy to explain , apple has the best customers any company could wish for , they take whatever they get and smile , its all about getting a mac and not about if its working proper
 
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