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Home Button Unresponsive After iOS 10.3 Update

J

johan67

macrumors newbie
Original poster
Nov 15, 2012
16
1
After updating to iOS 10.3 the home button has become unresponsive, sometimes needing a second click to exit an application. The first press does register on the phone since I can feel it vibrate but it does nothing. This is entirely random and I never know if one press will be enough to exit an application. This behavior started after the update.

Phone: iPhone 7 Plus
Updated from: 10.2.1
Updated how: Over the air
 
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Have you tried a hard reset after you installed the update? Is the home button unresponsive at times with certain applications or any actions on the iPhone 7 with the home Button?
 
J

johan67

macrumors newbie
Original poster
Nov 15, 2012
16
1
Relentless Power said:
Have you tried a hard reset after you installed the update? Is the home button unresponsive at times with certain applications or any actions on the iPhone 7 with the home Button?
Click to expand...

I have done a hard reset with no effect.
I also did a "Reset All Settings" with no effect.

The home button is unresponsive with various applications, not just certain ones. I only notice this behaviour when trying to exit an app.

I also have the "App Switcher Bug" as discussed in another thread.
 
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johan67 said:
I have done a hard reset with no effect.
I also did a "Reset All Settings" with no effect.

The home button is unresponsive with various applications, not just certain ones. I only notice this behaviour when trying to exit an app.

I also have the "App Switcher Bug" as discussed in another thread.
Click to expand...

In my opinion, If you completed all those actions, I would consider reverting back to the previous iOS version you were using if applicable. Otherwise, I would make sure you back up and restore all your information, followed by contacting Apple. Perhaps this is hardware related.
 
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W

wbrat

macrumors regular
Sep 18, 2014
219
200
johan67 said:
After updating to iOS 10.3 the home button has become unresponsive, sometimes needing a second click to exit an application. The first press does register on the phone since I can feel it vibrate but it does nothing. This is entirely random and I never know if one press will be enough to exit an application. This behavior started after the update.

Phone: iPhone 7 Plus
Updated from: 10.2.1
Updated how: Over the air
Click to expand...

I remember some people reported the same problem with 10.3 betas on iPhone7.
 
cswifx

cswifx

Suspended
Dec 15, 2016
563
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Happened to me on Beta 7, no such issue on 10.3 release version. I wiped my device shortly before the update to 10.3 dropped.
 
Sunny1990

Sunny1990

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Feb 13, 2015
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Updated my iPhone 7 to ios 10.3 last night and the phone feels more snappier compared to previous version :D no issues encountered till now
 
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J

johan67

macrumors newbie
Original poster
Nov 15, 2012
16
1
Relentless Power said:
My thoughts are it's hardware related. But I could be wrong. Either way, please be sure to update the thread and let us know what you find out. I would be curious.
Click to expand...

Not sure how it can be hardware since the phone is 4 months old and was perfectly fine before the update. The only thing that changed was iOS.

Saw a post by a guy here:
http://forums.hardwarezone.com.sg/i...official]-ios-10-3-discussions-5591085-3.html

Had the same problem and rolled back to 10.2.1 to fix it.
 
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johan67 said:
Not sure how it can be hardware since the phone is 4 months old and was perfectly fine before the update. The only thing that changed was iOS.
Click to expand...

Even if it's only four months old, that doesn't mean that you can't have hardware issues. But then again, I don't know that for sure. But all the issues that you're experiencing and you likely have executed many of the options to rectify the issue, and it still is persisting. So I'm not sure what your left else to do. Unless someone else has some advice other than what was given in this thread. I would say at this point, contacting Apple would be your next option.
 
J

johan67

macrumors newbie
Original poster
Nov 15, 2012
16
1
Relentless Power said:
Even if it's only four months old, that doesn't mean that you can't have hardware issues. But then again, I don't know that for sure. But all the issues that you're experiencing and you likely have executed many of the options to rectify the issue, and it still is persisting. So I'm not sure what your left else to do. Unless someone else has some advice other than what was given in this thread. I would say at this point, contacting Apple would be your next option.
Click to expand...


So are you saying that the update caused the hardware to break?
 
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johan67 said:
So are you saying that the update caused the hardware to break?
Click to expand...

My point is, you stated your iPhone is only "Four months old." That doesn't mean you can't have hardware issues, being your home button is not working properly. A hardware issue can perisit at any time. But I'm willing to believe your issue is likely Software, being you never experienced his issue until after the 10.3 install.

I already mentioned to revert back to 10.2.1 to ensure it's not your home button. Otherwise, attempt a full clean install or contact Apple Support if necessary.
 
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gigapocket1

gigapocket1

macrumors 68020
Mar 15, 2009
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I would do a clean install via iTunes... If you download the firmware online. I believe you can do shift "update".. and basically reinstall the same software without having to do a full restore..
 
M

matbishop

macrumors newbie
Mar 29, 2017
9
2
Hi everyone,

Johans problem is definitely NOT hardware related.

After updating my iPhone 6S Plus to iOS 10.3 I am experiencing the exact problem. The home button does not always respond to the first click when pressing, needing a second one to exit the application.

Interesting to see this happes to the iPhone 7 with the non-clicking home button. The next update will probably fix this problem so no need for everyone to go resetting phones and thinking they have a hardware problem.

Just be patient.

Cheers
 
Hilb

Hilb

macrumors newbie
Mar 9, 2017
6
2
Yes i have still exactly the same problem. With ios 10.2.1 i didnt had this problem.
 
I

iOSUser7

macrumors 6502a
Jun 23, 2014
662
616
I can see the same happening on my 7 Plus.
It's rare but I encountered this issue 2-3 times in 2 days, since I upgraded to 10.3, it didn't happen on every other versions I had before (10.1.1, 10.2 or 10.2.1).
 
L

lawremap

macrumors newbie
Mar 31, 2017
3
0
matbishop said:
Hi everyone,

Johans problem is definitely NOT hardware related.

After updating my iPhone 6S Plus to iOS 10.3 I am experiencing the exact problem. The home button does not always respond to the first click when pressing, needing a second one to exit the application.

Interesting to see this happes to the iPhone 7 with the non-clicking home button. The next update will probably fix this problem so no need for everyone to go resetting phones and thinking they have a hardware problem.

Just be patient.

Cheers
Click to expand...
[doublepost=1490976771][/doublepost]
But the question is for how long are we going to wait for the Update to resolve the issue. Using the Assistive Touch is so annoying eishh.


 
C

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
lawremap said:
[doublepost=1490976771][/doublepost]

But the question is for how long are we going to wait for the Update to resolve the issue. Using the Assistive Touch is so annoying eishh.
Click to expand...
Have you tried resetting all settings or even reinstalling as new?
 
C

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
lawremap said:
Yes I have tried all. The applications I am using have all been installed as on a new phone after reset settings and clearing content.
Click to expand...
What about actually reinstalling iOS 10.3 (via iTunes, perhaps even using recovery mode or something like that)?
 
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