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Gordonw

macrumors member
Oct 9, 2011
34
0
Luckily I have no battery problems with my 4S, but it is disappointing that some people are having battery issues. Hopefully Apple will fix it soon. In regards to the OP, I would disagree with his reasoning that somehow Apple testing would have discovered such issues. Corporate testing is not real world testing. Engineers have no way of predicting what will happen when products get into the consumer's hand. If you claim to be from the corporate car business, you should know this better than anyone. I work in the luxury car retail side. Car manufacturers spend millions and years to design, develop, produce, and countless miles of road testing and yet unanticipated problems arise once the cars reach the retail level. I've seen everything from dash rattles to excessive wind noise to loose trim pieces to failed electronic components. Based on your reasoning these things shouldn't happen because of corporate testing, but unfortunately they do. I wouldn't worry too much on the battery issue, since Apple has done a nice job supporting its products and providing fixes.
 

glen e

macrumors 68030
Original poster
Jun 19, 2010
2,619
2
Ft Lauderdale
sorry, don't buy it.*I'm on the lux car side too and delivering a car to market and then having a front seat rip, an a/c unit go out, or even a fuel pump fail is not the same as a batt drain from Apple. And I disagree that the public will uncover things not seen in testing...if the testing in this case means just carrying around the phone for a few days. The batt situation is the equivalent of delivering a car which was discovered to have an completely non working alarm system or high beam lights. You would have thought they saw this before pushing it out.

The death grip and the batt drain are inexcusable.. the public "uncovering" that keynote does not work with power point imports for ios5 would be an acceptable problem, but not a gaff like this. It certainly happens in other industries though, a marine mfr just brought out a set of dash gauges for a boat that go blank as soon as you put on polarized sunglasses...another case where you have to ask if they ever took them out on the water. Had to scrap about 5000 of them.

I just expect more from apple.
 
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Night Spring

macrumors G5
Jul 17, 2008
14,862
8,045
sorry, don't buy it.*I'm on the lux car side too and delivering a car to market and then having a front seat rip, an a/c unit go out, or even a fuel pump fail is not the same as a batt drain from Apple. And I disagree that the public will uncover things not seen in testing...if the testing in this case means just carrying around the phone for a few days. The batt situation is the equivalent of delivering a car which was discovered to have an completely non working alarm system or high beam lights. You would have thought they saw this before pushing it out.

Have to say, I think you are overexaggrating the problem. The examples you bring up from the car industry are all major problems that would make a car unusable or unsafe to drive. I've not experienced the death grip or battery drain problems myself, but it seemed like they were more of an inconvenience than they rendered the iPhone completely unusable. I'm sure it was annoying and frustrating for people who had the problem, but I'd never equate it with a defective fuel pump!
 

Carlanga

macrumors 604
Nov 5, 2009
7,132
1,409
My battery last just fine and longer on my 4S than on my 3GS. They both have good battery life and are both with iOS5. All my friends & coworkers that have iOS5 have not complained of battery drainage, but quite the contrary w/ longer bat life.
 

thewitt

macrumors 68020
Sep 13, 2011
2,102
1,523
How is it apple just announces the battery flaw-update? Are a lot of you here on the ios5 testing program? All that sold gold master stuff, next upgrade, no one saw this? It's not small either, of 6 people I know, 4 have batts that don't last long at all including mine - even after turning everything off.

Tim Cook has an iPhone - he did not see it? How does the richest company in the world not see a glaring thing like this?

This type thing and the death grip thing last year make me wonder why they have a beta testing program....

I see no degradation whatsoever in battery life using iOS 5. In fact if anything my battery life is better. Of the 100+ devices in our office, none are seeing any degradation as reported by Apple at all.

Why didn't Cook see it? Probably the same reason we don't.... There is something that impacts a small percentage of users, and no one caught it during testing.

It's really that simple.
 

swordfish5736

macrumors 68000
Jun 29, 2007
1,898
106
Cesspool
sorry, don't buy it.*I'm on the lux car side too and delivering a car to market and then having a front seat rip, an a/c unit go out, or even a fuel pump fail is not the same as a batt drain from Apple. And I disagree that the public will uncover things not seen in testing...if the testing in this case means just carrying around the phone for a few days. The batt situation is the equivalent of delivering a car which was discovered to have an completely non working alarm system or high beam lights. You would have thought they saw this before pushing it out.

The death grip and the batt drain are inexcusable.. the public "uncovering" that keynote does not work with power point imports for ios5 would be an acceptable problem, but not a gaff like this. It certainly happens in other industries though, a marine mfr just brought out a set of dash gauges for a boat that go blank as soon as you put on polarized sunglasses...another case where you have to ask if they ever took them out on the water. Had to scrap about 5000 of them.

I just expect more from apple.

what "lux car side" market are you in? Mercedes has cars with instrument clusters that pixelate, BMW has cars that need high pressure fuel pumps, Porsche has cars with center locking wheel nuts coming loose, ferrari's burst into flames.

I'd take the battery on my phone dying a little sooner than any of those. From what i can tell the battery on my 4S seems to last just as long if not longer than it did on my 4
 

shortcrust

macrumors 6502
Aug 7, 2008
476
105
I agree with the OP and am, once again, astoundeded that people jump to defend the indefensible with both comments and down arrow buttons.

I'll have to remember some of the the excuses given so I can use them with my boss next time I mess up at work. "Hey boss, we're not curing cancer...." "Hey boss, it's an imperfect world filled with imperfect people...." "Hey boss, our customers are being picky..."

Wonder how that lot would go down.
 

glen e

macrumors 68030
Original poster
Jun 19, 2010
2,619
2
Ft Lauderdale
I agree with the OP and am, once again, astoundeded that people jump to defend the indefensible with both comments and down arrow buttons.

I'll have to remember some of the the excuses given so I can use them with my boss next time I mess up at work. "Hey boss, we're not curing cancer...." "Hey boss, it's an imperfect world filled with imperfect people...." "Hey boss, our customers are being picky..."

Wonder how that lot would go down.

ha! Don't worry, I think they have found a way to solve this in future phones. They have added a new paragraph to the "developer" testing...

"Oh and by the way, while you got this new version, please check the phone for fatal flaws that would cause some of our "picky" customers problems - like dead keys, screens that blink off or batteries that prematurely drain. In other words, use it like a normal person would, and tell us what you think"

LOL:D:D:D
 

curtisinoc

macrumors 6502
Mar 13, 2011
258
0
Southern California
I know that Apple said that this is an iOS5 problem and not specific to the 4S, but are any of you with the iPhone 4 experiencing any battery issues? I have a feeling that this is mainly an iOS5+4S issue.

I have an iPhone 4 and have not noticed ANY difference in battery consumption since updating to iOS5 and battery life is still great (maybe that Siri biyatch is sucking all the battery . . :D)
 

Night Spring

macrumors G5
Jul 17, 2008
14,862
8,045
I know that Apple said that this is an iOS5 problem and not specific to the 4S, but are any of you with the iPhone 4 experiencing any battery issues? I have a feeling that this is mainly an iOS5+4S issue.

I have an iPhone 4 and have not noticed ANY difference in battery consumption since updating to iOS5 and battery life is still great (maybe that Siri biyatch is sucking all the battery . . :D)

Have a 4S, no battery problem. Have an iPad 2 updated to iOS 5, battery life is the same as it was under iOS 4. Haven't updated my iPhone 4, so I can't report on that. Have two other family members who are switching to 4S, will report if they experience any battery problems.
 

urkel

macrumors 68030
Nov 3, 2008
2,795
917
How is it apple just announces the battery flaw-update? Are a lot of you here on the ios5 testing program? All that sold gold master stuff, next upgrade, no one saw this? It's not small either, of 6 people I know, 4 have batts that don't last long at all including mine - even after turning everything off.
I understand your frustration but may I offer another perspective?

Would you prefer the phone got delayed until January or that it got released in October and had fixable bugs?

For me and my wife then we've been using a Palm Pre (Sprints "iPhone Killer") since June 2009 and its been the absolute worst phone Ive ever used. But the reason we suffered on it for 30 months was because of the bi-annual rumors that "Sprint is getting an iPhone" that never came through. So when the rumor finally became reality then I was ecstatic. Yes, it sucks that our phones were draining 15% per hour and that I had to disable many features just to get through a work day but its worth it.

I'm far from being someone who makes excuses for Apple but in this case then the fact that I HAVE AN IPHONE ON SPRINT. And while this problem never should have existed, it can be solved through a simple OTA update and I get to enjoy my phone now rather than wait until next year.
 

curtisinoc

macrumors 6502
Mar 13, 2011
258
0
Southern California
Have a 4S, no battery problem. Have an iPad 2 updated to iOS 5, battery life is the same as it was under iOS 4. Haven't updated my iPhone 4, so I can't report on that. Have two other family members who are switching to 4S, will report if they experience any battery problems.

Yeah, it has to be some configurable "setting" thats causing this for some users . . like everyone has said, I'm sure this will be fixed real soon.
 

glen e

macrumors 68030
Original poster
Jun 19, 2010
2,619
2
Ft Lauderdale
I understand your frustration but may I offer another perspective?

Would you prefer the phone got delayed until January or that it got released in October and had fixable bugs?

For me and my wife then we've been using a Palm Pre (Sprints "iPhone Killer") since June 2009 and its been the absolute worst phone Ive ever used. But the reason we suffered on it for 30 months was because of the bi-annual rumors that "Sprint is getting an iPhone" that never came through. So when the rumor finally became reality then I was ecstatic. Yes, it sucks that our phones were draining 15% per hour and that I had to disable many features just to get through a work day but its worth it.

I'm far from being someone who makes excuses for Apple but in this case then the fact that I HAVE AN IPHONE ON SPRINT. And while this problem never should have existed, it can be solved through a simple OTA update and I get to enjoy my phone now rather than wait until next year.

I understand you perspective but I'm really not frustrated. The drain for me is not that bad and I'm not banging a drum that this is a terrible problem. It was more a philosophical question: how does this happen? I have a lot of fanboys above that have yet to explain it, rather they would offer excuses and defend an indefensible position. Apple is the the #1 brand ranked in the world and highest margin cap of anyone: I expect more than a rush to market with a flaw that is glaring and substantial - esp when they find a few bugs" causing it - literally within a month of releasing it. No one else thinks that's kinda screwy?

I don't care too much how much this is happening, that's not the point. It's that it happened at all. Couple that with the death grip, leaving prototypes at the bar, etc. It seems they spend agonizing amounts of time getting the design right but not the finer details like working when they put it in your hands.

Again, all just a good conversation here, I'm not letting it spoil my day, I just pack my charger now before I go out whereas with pre- ios5 I did not have to.
 

Night Spring

macrumors G5
Jul 17, 2008
14,862
8,045
I understand you perspective but I'm really not frustrated. The drain for me is not that bad and I'm not banging a drum that this is a terrible problem. It was more a philosophical question: how does this happen? I have a lot of fanboys above that have yet to explain it, rather they would offer excuses and defend an indefensible position. Apple is the the #1 brand ranked in the world and highest margin cap of anyone: I expect more than a rush to market with a flaw that is glaring and substantial - esp when they find a few bugs" causing it - literally within a month of releasing it. No one else thinks that's kinda screwy?

Sorry, but you are contradicting yourself. If your drain is "not that bad," how is that a "glaring and substantial" flaw?

Without having inside knowledge of Apple, I don't think anyone can give more than general explanations of how difficult it is to produce flawless software on the first try. If you say those are excuses, not explanations, well, I guess you haven't had experience writing software. You'll just have to take our word on this, there's no such thing as bug-less software. In fact, this is not the first time a major upgrade of iOS was followed by complaints of battery drain, and another time it was dropping wifi connections. Yes, in a way, we've become used to this, but then, I also don't expect other companies to do better. It's just the nature of software. If you want to avoid bugs, wait until the first update before you buy / upgrade.
 

glen e

macrumors 68030
Original poster
Jun 19, 2010
2,619
2
Ft Lauderdale
of the 72,000 employees at apple no one is in charge of batt drain? No one? either they saw it and did not care "we'll get to that later" or their review system is flawed. One or the other. I just read Job's bio...good book...spent month's delaying products as they were not perfect. Guess that does not apply to software.

No contradiction whatsoever...it is not the bad (for my usage pattern) but since there is one, it is glaring and flawed.

end of story..
 

SurferMan

macrumors 65816
May 14, 2010
1,267
51
South FL
I'm not sure what background you come from, but as a software developer I can tell you while this is disappointing for any company to admit, its quite easy how something like this can happen.

The fact is, software is a very complex, creative undertaking. There are a lot of nuances, use cases, and flows that can't be fully covered in all the different permutations while testing. It is impossible to test software fully, and that's why we're taught to think about these kind of design issues early on in the software development lifecycle because its expensive to fix later on (ie when released to the public).

Once you release software to millions of people, they run the software in ways you just can't test in a lab situation. That's why their engineers are trying to pull data from user phones in order to help isolate the issue. Even now they're still investigating the issue.

So in short, why did this happen? Because engineers human, because software is hard to build perfectly, and because testing can never be 100%, it is a best effort type of scenario.
This is why Apple should do test runs with employee's, even if it's 20 of them, those 20 will be using the phone in personal normal use showing any flaws. They botched the hell out of iOS 5. I mean our 3GS and 4 when updated to iOS 5 ran flawlessly for a week and excellent battery life, the pow.... battery draining like a mofo and glitches galore just like others posted on here after posting how well their phone is running. Both phones lost WiFi and almost no 3G service for days, tried everything, and finally after restoring multiple times over days WiFi works again (meanwhile people over with their phones that didn't update to iOS 5 had no problem with our network). I think both phones have been restored about a dozen times since updating.
 
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thewitt

macrumors 68020
Sep 13, 2011
2,102
1,523
The phone was tested, and by way more than 20 people.

This battery problem simply did not show up in any of the test phone configurations.

It's just that simple.

It's being seen by a very small percentage of users. Very, very small.
 

glen e

macrumors 68030
Original poster
Jun 19, 2010
2,619
2
Ft Lauderdale
This is why Apple should do test runs with employee's, even if it's 20 of them, those 20 will be using the phone in personal normal use showing any flaws. They botched the hell out of iOS 5. I mean our 3GS and 4 when updated to iOS 5 ran flawlessly for a week and excellent battery life, the pow.... battery draining like a mofo and glitches galore just like others posted on here after posting how well their phone is running. Both phones lost WiFi and almost no 3G service for days, tried everything, and finally after restoring multiple times over days WiFi works again (meanwhile people over with their phones that didn't update to iOS 5 had no problem with our network). I think both phones have been restored about a dozen times since updating.

You're just being "picky" - LOL (see above somewhere)
 

Primejimbo

macrumors 68040
Aug 10, 2008
3,295
131
Around
Seriously, all new things will have bumps. I know people who buy BMW's and it will be something new (new model year or something) and they will have an issue, and this is why they issues recalls. It happens and it will always happen as long as companies put out new things.
If you can't deal with it, then don't buy or get the latest thing that comes out.
 

Richardgm

macrumors 6502a
Aug 1, 2008
969
720
My iPhone 4 and iPad 2's battery is perfectly fine with iOS 5. This battery issue isn't a pandemic.

(at least not amongst iOS 5)
 

RossMc

macrumors 65816
Apr 30, 2010
1,220
70
Newcastle, UK
Have you actually experienced this problem such as your phone running out before the end of the day or are you just complaining just because you have read there are issues?

I and quite a few other people I know haven't had problems with the battery, Maybe there is one there but I certainly haven't noticed it. As long as the battery lasts me all day without dying I couldn't care less if theres a problem Apple are soon going to be pushing out a fix for.
 

mm1250

macrumors 6502
Sep 3, 2007
327
43
I'm pretty sure Apple knew about this bug in iPhone prior to launch. I find it very hard to believe otherwise. If they didn't see it, then I'd suggest they implement QA by buying a book called QA for dummies.
 

SurferMan

macrumors 65816
May 14, 2010
1,267
51
South FL
The phone was tested, and by way more than 20 people.

This battery problem simply did not show up in any of the test phone configurations.

It's just that simple.

It's being seen by a very small percentage of users. Very, very small.
I meant moreso with the "20" that they need better QC, there's no way they didn't know about this issue before hand.

And I doubt it's small... why? B/c people I know that have bought the 4S, or updated their phones to iOS 5 have had numerous issues. Only one friend have had none, which leads me to believe there's either a software issue or combo of that and hardware.

I mean I've had to restore our 3GS and 4 a dozen times, of which neither phone ever had an issue before till the update.
I'm pretty sure Apple knew about this bug in iPhone prior to launch. I find it very hard to believe otherwise. If they didn't see it, then I'd suggest they implement QA by buying a book called QA for dummies.
Bingo!

Plus they need to look into the reported issues of the 4S getting zilch reception in buildings. My 4S friends get no service in buildings, while the 3GS and 4 does in the same places. Others reported the same thing. I want to get a new phone but with my biz I can't be running around and meeting clients and having no reception in a building. One had to revert back to using his 3GS he kept. Something is causing interference with the new antenna design. 3GS is fine but obviously out of date, but I'm stuck unless they fig out the reception issue on the 4S, I like the SG 2 but I don't want to lose my grandfathered unlimited plan.
 
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glen e

macrumors 68030
Original poster
Jun 19, 2010
2,619
2
Ft Lauderdale
I just had a friend call me that was teaching a class to customers of a high end lux car brand (call search San Diego Grand at Del mar last weekend if you think I'm making this up) and they started talking in the session about pandora suddenly not working with ios5 in the car. That brought up the question of batt life and a full 1/3 raised their hands when asked if they were draining faster than before the ios5 download.

"very small" my a$$....
 
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