HTC One - returned it today

[erio8]

OP I think you returned your One too quickly. I see no harm in giving it at least a week to learn how to use it better and to get a better impression of the device.

I'm not sure why you called HTC. I'm pretty sure you could have received an answer to any question you had by either looking online or asking a sales rep at your carrier.

The lack of iMessage is a con for sure however if you text a lot with one person or a select few then there are easy alternatives like Whatsapp. Also the One will soon get Google Bable which will most likely be Android's answer to iMessage.

Having said all that, I have no serious problem with you returning your One. I do think you should have given it at least a few more days. Also I find it strange that something like the lack of a home button to wake your One bothered you when you already knew this was the case before purchasing the phone.

The reviews have been glowing across the board for the One. Unless it suffers from some issue that hasn't been unveiled just yet, I think it's going to be the hit HTC so desperately needs.

Not sure it will be such a big hit for long time iPhone users. Lets see. The email issues were enough for me to give up the phone. There was no way to get the phone to search on the email servers. There was no point in trying it out longer. I did search the net and call customer service for solutions. I just don't have much time to spend finding solutions. If I was a teenager or still in college I might have enjoyed playing around with it more.

 

[LIVEFRMNYC]

I've seen review vids of complaints about the power button being on top, cause it's the only way to get the One to wake. I think it's a legit complaint but not something you can't get used to if you really like the phone.

 

[ucfgrad93]

You can't have used an operating for years and then expect to know and understand and completely feel comfortable with it 24 hours. Dude, give it at least a week. I was a former 3GS & 4S user who experimented with Adnroid last summer and decided to go back to iOS but ever since the Android opperating system has been intreaguing me more and more- so much so that I am probably going to purchase the One next week. It takes time for things to gel and become comfortable with- things just don't change overnight.

Agreed. After using iOS for so long, of course Android is going to feel different. A 24 hour trial isn't long enough.

 

[b166er]

When I got curious about Android I bought a Nexus 7 so I wouldn't have to worry about contracts or mobile data. And I'm glad I did, because I know Android pretty well now and I'm looking forward to getting an Android phone next month.

HTC and I though.... no deal. HTC and Moto are both on my blacklist for a variety of reasons. Old grudges, but... I'm stubborn, what can I say.

 

[adder7712]

So, the phone is in sleep mode, with no applications running and you just tap the screen and it turns on? You don't touch any of the buttons? I'd like to see that video.

And the iPhone has a 3.99" display vs HTC One with a 4.7" screen. Easier to manipulate with one hand? Yeah, I would agree. But I can handle the S3, which is even bigger, just fine with one hand.

The S III has the same screensize as the HTC One...

 

[Kariya]

Typical, Fandroids jump on the OP because he didn't join the "ditched stale iOS for *insert another day another Android slab here* club".

You shouldn't need 6 months to learn a new operating system. 24hrs should be more than enough to get a feel for the basics of any device and decide whether or not you can work with it.

OP tried the phone and listed valid reasons why things didn't work out. Nothing major.

 

[adder7712]

Typical, Fandroids jump on the OP because he didn't join the "ditched stale iOS for *insert another day another Android slab here* club".

You shouldn't need 6 months to learn a new operating system. 24hrs should be more than enough to get a feel for the basics of any device and decide whether or not you can work with it.

OP tried the phone and listed valid reasons why things didn't work out. Nothing major.

The thing is, some people are reluctant to change and adapt.

 

[erio8]

. It’s an amazing phone with - No removable battery (+ HTC's reputation for poor battery life)

battery life on the one is generally very good, and the iPhone hasn't had a removal battery ever... So what's the difference?

-Text of email doesn’t fit screen and requires you to pan over the screen to look at entire email. Also, it will only download the text and not the images of the email unless you select that for each email. There is no way to select this as a default for all emails.

change the mail size limit in settings to more than 'header only' and it will download the images automatically. It doesn't do this by default to save mobile data

-Harder to navigate both within and between individual applications.

dont understand this. Navigating between applications is the same as iOS - click home, select different app ?

-Power button on top of the phone. They should have put it on the front like the iphone. It's so much easier to access.

power button on the iPhone is also on top, your confusing home button with power button.

-Poor customer support. Called in the guy calling had no clue how to help me. Worse than Apple. I was feeding me total BS and didn’t know much about the phone.

we can't comment because we don't know what you were asking them.

-I used htc sync to save my contacts, but it didn’t save many important email addresses I use daily

it should sync without issue, especially if you opt to restore from an iPhone backup. However its always preferable to use google account for contacts if your ever going through android devices.

-Couldn’t find email downloads after downloading and no way to open them without downloading. I had to search the Android forums to find a program that allows you to organize your files. This took forever and I still didn’t like how the app worked. Again, not user friendly.

the downloads app didn't give you a clue?

Pros:
-Beautiful large screen
-Customizable
-Fast processor

I'm glad I gave it a trial. I’ll wait for the next iphone.

sure the iPhone 5S will suit you, hopefully iOS 7 doesn't bring the big changes most are hoping for otherwise you'll be lost

I had email set to maximum size. It still didn't download the images automatically. Yes I was talking about the home button.

Biggest issue regarding email was the inability to search on the yahoo and exchange servers. Iphone does this automatically. I called HTC about that as well and was told it was impossible. The guy put me on hold almost 20 minutes go and find the answer to that question.

I did restore it from an iphone backup. However, most of the email accounts didn't get transferred. I have used yahoo email for many years and didn't want to change to gmail. There was no downloads app on the phone. I took it to the att store and they couldn't find it either. They said the phone should have come preloaded with a download app like other androids. I did find a way using a app from the play store, but it was still hard to find where they were going within the app. Also, sometimes you just want to open and not save a file in an email. I wasn't able to do that either.

I couldn't find any app or setting to solve these issues so I didn't see any point of keeping the phone any longer.

 

[Explicitic]

Typical, Fandroids jump on the OP because he didn't join the "ditched stale iOS for *insert another day another Android slab here* club".

You shouldn't need 6 months to learn a new operating system. 24hrs should be more than enough to get a feel for the basics of any device and decide whether or not you can work with it.

OP tried the phone and listed valid reasons why things didn't work out. Nothing major.

Actually, the real problem is most people jumping from iOS to Android tend to expect everything to be the same. They expect everything that they had and did on IOS to be and work on Android. It's that kind of mindset that causes all their problems and instead of spending time and looking for alternatives, they don't try at all and make threads like this. For example:

-Application Navigation More Difficult - Easily fixed with a sidebar application, makes navigating between applications a billion times easier than iOS.
-Power (rather Home) Button Issue - Easily resolved with a volume button to wake mod. Makes it just as simple.
-No iMessage - iMessage is iOS ONLY and there ain't nothing Google or anybody else but Apple can do about it. WhatsApp is a billion times better as it is not restricted to one platform. Or wait for the rumored (multi-platform) Google Babel at IO.
-No FaceTime - Again, nothing anybody but Apple can do about it. Use something like Skype or even Google Hangouts, anything that works on multiple platforms. Not everybody uses iOS, you know?
-Voicemail - I assume you are talking about Visual Voicemail? This varies from carrier to carrier but generally, you need to pay an extra fee. Or be like everyone else and use Google Voice for VM....

I can't comment on any of your email or data transfer issues since I don't use much of either but someone earlier already pointed out fixes and alternatives.

The point I'm trying to make here is that people who switch need to change their mindsets and know that it is a different operating system. iOS is a closed environment which basically means anything in there developed by Apple, you probably won't find on another device. But just remember there are many alternatives that are compatible across all platforms and work much better.

The beauty of Android is that literally everything is customizable and can be changed in some way.

 

[ChrisTX]

*THIS JUST IN* USER ON A APPLE RUMOR SITE HEAVILY FAVORED IPHONE TO THE COMPETITION!!! Nothing to see here, and this is to be expected on MacRumors. I feel like someone of you aren't even trying to give the competition a chance.

 

[Fernandez21]

Exchange email on GMail, works perfect. I have an Outlook, Hotmail and Yahoo email account all synced and opens within GMail. I even have them color coded and tabbed. Easy to archive with a simple swipe.

Text and images fit just fine. Just have to click the "Fit in" option under settings.

How did you get your yahoo! accounts to sync with the Gmail app?

 

[MacManTexas56]

*THIS JUST IN* USER ON A APPLE RUMOR SITE HEAVILY FAVORED IPHONE TO THE COMPETITION!!! Nothing to see here, and this is to be expected on MacRumors. I feel like someone of you aren't even trying to give the competition a chance.

I never understand these comments. If something is so awesome or so much better, why doesn't take an extended period of time before you notice? Oh OP keep it for 2 weeks give it a chance etc. to me with no home button and only can power screen in an awkward position that would make me wanna return it too. People constantly complain about this one handed crap and many androids don't have home buttons. Makes no sense. People are different.

 

[ChrisTX]

I never understand these comments. If something is so awesome or so much better, why doesn't take an extended period of time before you notice? Oh OP keep it for 2 weeks give it a chance etc. to me with no home button and only can power screen in an awkward position that would make me wanna return it too. People constantly complain about this one handed crap and many androids don't have home buttons. Makes no sense. People are different.

If you've actually read any of the reviews, you'd understand that the power button was strategically placed at the top of the phone due to it also containing an IR Blaster inside. Is it really that big of a deal that it's on the top left instead of the bottom? Honestly to me, it's not that big of a deal.

 

[blackhand1001]

This I have to disagree with on, in one aspect. In this day and age were many corporations use Exchange for their hosted email, Exchange should work out of the box without relying on a third party service or software.

Exchange works in the stock email app on my galaxy nexus and nexus 7. It should work on the HTC mail app as well.

 

[Assault]

The S III has the same screensize as the HTC One...

Close, but you're wrong.

 

[Assault]

How did you get your yahoo! accounts to sync with the Gmail app?

It has been a long time since I set up my Yahoo and GMail to sync. I believe you have to been on a regular computer, log in to your Google account and then add in the POP yahoo exchange info. I do not believe this can be done on a mobile device? But like I said, it has been a while since I did this.

 

[kevinof]

Why are these even mentioned here? imessage and facetime are IOS ONLY apps. They are not available on any other platform but IOS. They should have been key decision points in you staying with the iphone, not reasons for returning the HTC.

You obviously knew they were IOS only and yet you went with the HTC and then cite them as reasons to ditch the HTC.

...
-No imessage

-No FaceTime
...

 

[JaySoul]

Sorry OP but this is a lazy thread.

I had the HTC One for about 4 days. You can't just go from years of iOS to Android in 24 hours and expect to know it all.

I sold my HTC One too, and share a few valid complaints with you but I'll be moving to Android soon enough, it's definitely ahead of iOS in many respects.

 

[onthecouchagain]

The mods should combine both the "I tried and returned the htc one" threads into one, and then close it down.

Or we should stop responding altogether to these sorts of senseless threads that offer little to know valuable or helpful information. Just a suggestion.

 

[Kariya]

The mods should combine both the "I tried and returned the htc one" threads into one, and then close it down.

Or we should stop responding altogether to these sorts of senseless threads that offer little to know valuable or helpful information. Just a suggestion.

Says the one who is almost guaranteed to follow suit soon enough. You've been complaining about the One since its announcement and every little thing you learn about it you nitpick. Despite not even owning the device yet. At least these folks bought and owned the phone briefly.

I can't wait till you write up reasons why you'll be returning the One and getting a GS4. Followed by you getting the GS4 and then writing about why its not the perfect phone either. Rinse repeat cycle.

At least you're consistent with one thing; crapping on every phone you lay your eyes/hands on. So there's that...

 

[adder7712]

Why are these even mentioned here? imessage and facetime are IOS ONLY apps. They are not available on any other platform but IOS. They should have been key decision points in you staying with the iphone, not reasons for returning the HTC.

You obviously knew they were IOS only and yet you went with the HTC and then cite them as reasons to ditch the HTC.

However, there are alternatives.

WhatsApp is the best iMessage equivalent on Android but there are other similar services like LINE, WeChat etc.

 

[macalec]

However, there are alternatives.

WhatsApp is the best iMessage equivalent on Android but there are other similar services like LINE, WeChat etc.

I agree with you, the whatsapp is most defiantly the way to go on android. Most folks who own an android have the app, and it is compatible with most platforms.

 

[MRU]

^ its trying to convince other folks in your address book to install whatsapp and set up an account that's the tricky part though.

 

[onthecouchagain]

^ its trying to convince other folks in your address book to install whatsapp and set up an account that's the tricky part though.

The folks I recommend whatsapp to are always glad they install it.

I really hope they figure out their pricing policy with Android users though. I think it's kind of unfair Android users have to pay each year while iOS users only have to pay once. Weird split.

 

[Kashsystems]

The folks I recommend whatsapp to are always glad they install it.

I really hope they figure out their pricing policy with Android users though. I think it's kind of unfair Android users have to pay each year while iOS users only have to pay once. Weird split.

Jan Koum, WhatsApp’s CEO, says that the company is planning this year to shift its iOS app to one where new users would pay annually to keep using, taking it away from a one-off download fee.

I think he has to grandfather original purchasers.