All the time. It only come out to get cleaned, and I clean it in my bedroom, which is carpeted. I haven't been out of the house this week, I've been home sick from school.
Don
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I Hate One of the Geniuses at the Apple Store
- Thread starter Dmac77
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All the time. It only come out to get cleaned, and I clean it in my bedroom, which is carpeted. I haven't been out of the house this week, I've been home sick from school.
Don
looks like some big cracks there, but definitely something caused by you versus an apple manufacturing defect, from the genius's perspective. i have a 3rd gen ipod nano that's all scratched up in the back, i'd doubt apple would replace my ipod just cuz of cosmetic damage. so just lightened up man, get a case to cover the crack, and forget about it. besides, you're just 14 and you have an iphone! i know people in college that still can't afford to get it...
So what would you do if someone at your school said "help me doing this or that, and by the way, I hate you"? Would you help them? Some people are *******s, some people are saints, but the majority of people will give you as much respect as they think you deserve and will treat you the way you treat them.
Nope, the Geniuses are just fine, and in fact there are pretty good at determining if something is covered by the warranty, since that's pretty much what they are trained to do outside of opening up computers.
The fact is that the iPhone is a waste of time if you don't have any kind of insurance on the $400-->$500 thing. The list for me not getting one is very short, and that's near the top of it.
Other than that, try going to another Apple Store, but be happy that it's not your screen that is cracked. The guy at the bar was probably just pissed that a 14 year old kid was bitching about scratches on their expensive phone. Especially given that most employees there are around 19-->21 years old anyhow.
They all piss me off whenever I go, and my friend that works there is around 26 years old, and he wants to stab everyone of his co-workers.
The fact is that the iPhone is a waste of time if you don't have any kind of insurance on the $400-->$500 thing. The list for me not getting one is very short, and that's near the top of it.
Other than that, try going to another Apple Store, but be happy that it's not your screen that is cracked. The guy at the bar was probably just pissed that a 14 year old kid was bitching about scratches on their expensive phone. Especially given that most employees there are around 19-->21 years old anyhow.
They all piss me off whenever I go, and my friend that works there is around 26 years old, and he wants to stab everyone of his co-workers.
No one needs a cell phone.
At any age.
Cell phones are a luxury. But they are a luxury, one could argue, that children "need" more than adults do. If an adult gets stuck in a bad situation, an adult can drive himself or herself home. An adult can usually figure things out on his/her own.
I'm guessing you don't have a child in middle school. They do more than just go to school, get on a bus and ride home. They have school dances, after-school activities, sports, piano lessons, projects at the library...and broken bones. They have bullies, sleepovers, divorced parents and any number of valid reasons to call home.
My 11 year-old daughter has a cellphone -- a barebones, $25 SonyEricsson...and I thank goodness she does. She has been extremely responsible with it since she got it 6 months ago. It still looks brand new. She doesn't abuse the privilege of owning it. She uses it to call me, her dad and her grandparents. Occasionally she calls a friend for homework help.
Heck, I've broken a cellphone in fewer than 6 months myself! I cracked the screen on my iPhone 2 days after I replaced the first one. I should let her carry my phone.
Don't underestimate children...their needs or their abilities!
School dances, after-school activities, sports, piano lessons are all luxuries too. If you want to get into a subjective "Need vs. Want" debate, then that's a different thread. Not to mention I fail to see why you need a cell phone to dance, play sports, or play a piano. Maybe things have changed since I did those things in high school.
Anyways; did the OP resolve this issue at the other store I wonder?
No one needs a cell phone.
At any age.
Cell phones are a luxury. But they are a luxury, one could argue, that children "need" more than adults do. If an adult gets stuck in a bad situation, an adult can drive himself or herself home. An adult can usually figure things out on his/her own.
I'm guessing you don't have a child in middle school. They do more than just go to school, get on a bus and ride home. They have school dances, after-school activities, sports, piano lessons, projects at the library...and broken bones. They have bullies, sleepovers, divorced parents and any number of valid reasons to call home.
My 11 year-old daughter has a cellphone -- a barebones, $25 SonyEricsson...and I thank goodness she does. She has been extremely responsible with it since she got it 6 months ago. It still looks brand new. She doesn't abuse the privilege of owning it. She uses it to call me, her dad and her grandparents. Occasionally she calls a friend for homework help.
Heck, I've broken a cellphone in fewer than 6 months myself! I cracked the screen on my iPhone 2 days after I replaced the first one. I should let her carry my phone.
Don't underestimate children...their needs or their abilities!
I understand some of your points, but how many generations have grown up before that had no cell phones? I know i didnt get my first cell phone until i was out of high school (graduated 97').
What i dont get is why young kids have an iphone, and how do you pay for the bill if you dont have a job? I had my first job at 14 in a liquor store in so cal, but i am sure the age limit and restrictions have changed in 15 years...
Back to the topic,
those DON'T look like hairline scratches. I have had my iPhone replaced twice, one for the CRACKS near the vibrate toggle. I had no problems getting it replaced. I have never had any problems with any experience i have had with the genius's. I had the logic board go out in my 2 month old MBP 3 days before going on xmas break (and during finals, which i needed projects off of the computer) and they not only burned the info i needed to a cd, they overnighted my MBP from PDX in a snowstrom to missorui on thrusday and it was at my parents house in Orange County on saturday at 10am! They sent it to where i wanted it to go!! Talk about amazing service.
Anyone in portland, oregon; i highly suggest the pioneer place apple store!!
an adult does not need the phone less than a teen. if the adult is able to get out of a sticky situation by using a car, what about if the car is broken on the motorway - is the adult going to whip out a magical car from their pocket then?
in terms of apple genius' being helpful, (and im saying this from the point of view of a salesperson, since i was one part time during university holidays) if someone comes in with a broken/scratched/dirty product, its nothing to do with the salesperson. and salesperson get this a lot because people always like, better still, LOVE to blame others for something going wrong. and i hate it, if someone comes up to me in the store and asks about the product i will help, if they even hint at it being anyones fault but theirs i do just walk away ignoring them, and then i tell all my coworkers to not serve them.
so what im saying after my long rant because i HATE people that do this, is dont go in blaming anyone and dont even think of asking for another phone because that isnt going to happen. the only chance you have of getting anything for free is if you kiss ass and listen to what they want to say, and make sure that there is an understanding between each other. ask the salesperson what THEY honestly make of what ever has gone wrong, and it will put in their minds what it would feel like to be you.
also i suggest you use a protector shield and not a case, such as invisible shield by zagg. cheap, easy to fit and very good
old post, but similar story. when i went into the apple shop to with my girlfriend to buy a macbook they told her that it wouldn't be able to run photoshop. i asked him if he knew what the system requirements were for photoshop, and he said it required a graphics card. what the hell? a couple of features need it, thats all. i'm running it fine on my macbook.
and to the point, if you're younger it's always best to ask your parent to go in for you. it shouldn't be like that, but they'll get alot more respect.