I don't think you mean "baseless". "Futile" maybe?
But its not. There are already things Apple is doing because of it.
And the people upset by the complaining should consider that the complainers are desperately trying to like this product and make it work. They are not your enemies.
And the fix is a very small thing.
My roof doesn't leak if it doesn't rain.
Is it defective?
Yes.
So fix your roof, the phone is what it is. If you don't like it return it. why is their a need for apology or recall when you can return it. If I bought a faulty car and they offered a fix or return I would return it. Its the same thing.