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I think my iPad Battery swelled up? UPDATED x2 7/23 Final Results
- Thread starter saving107
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the Genius employee said that because the structure of the iPad (casing) is bent, thats enough reason to believe that I cause the damage (either I dropped it or applied excessive force), which means my iPad is now out of warranty because the damaged was caused by me.
since I do need to get a printed quote from Apple to show Master Card, I have another appointment today at 3pm, this time I am going to ask a manager to take a look at the iPad for me and I guess I will not have a choice but to accept his response.
Absolutly!
And I know that they wont perform a repair on it, the OP is most likely to get a replacement...
Now the only problem I see with this is if the store or "genius" claim that it was damage due to OP exesive usage... BUT there is a solution for that...
http://www.squaretrade.com/pages/ipad-landing
or
http://www.safeware.com
I am not saying its ethical...but it beats 300$ or what ever they wanted to charge
If this fails... How many different apple store is there at your location?
I have gone thru (don't ask i am anal) 7 iPads, one of them was even out of the return period and another one DROPPED by me. I have not paid a single dime NOR the restock fee! I all really boil down to who you deal with and how wide your smile is
Good luck tho
Looks like a bend, not a swell.
Maybe someone is in fight club?
Yeah. Sounds about right. The glass would break before the back is bend like that.
Maybe someone is in fight club?
Yeah. Sounds about right. The glass would break before the back is bend like that.
IF you dropped it then the damage should have been more severe, ie dented, scuffed etc I did that with my original iPhone, very gentle fall and a visible dent, so they should be able to rule that one out.
Good luck.
Please post the results of your visit! Thanks and best of luck to ya!
DaBrain,
I hit your frigging avatar 3 times before i realized what it was.
The master card coverage is a good backup but I wouldn't let apple slide on this if your telling the truth. I would be flipping out until someone noticed then when it was discovered you were right I would hunt down that orig genius to show him he's not so smart after all.
To all the mini "engineers" in this thread. How is the iPad going to bend around the area of a swollen battery? It's going to bend wherever it can. If there's nothing by the volume buttons that's where it'll bend.
To all the mini "engineers" in this thread. How is the iPad going to bend around the area of a swollen battery? It's going to bend wherever it can. If there's nothing by the volume buttons that's where it'll bend.
CrAkD said:
I have been an engineer for 25 years designing everything from parts used in aircraft engines and the space shuttle to athletic equipment that has won every Olympic gold medal in the past 20 years in the sport it's used in. My work is in engineering textbooks found all over the world.
If that makes me a "mini engineer" in your books, you must be really special.
Uh what? Which do you think will give first, the aluminum back, or the display and glass front which is held on by glue?
It's apparent that the iPad was physically damaged by either the poster or someone else.
Either the OP is lying to us and Apple (and himself) or someone else hasn't fessed up to sitting on it.
You don't have to believe me, I didn't ask you to.
I have a job that pays me well and so this is not a question of money or trying to pull a fast on anyone. If I had cause this damage to my iPad myself I would had just paid the $299 fee last night and ended this situation, but I didn't, so I don't feel like I should have to.
If you read my original post, I didn't create this topic to get sympathy from anyone, I made it a question "Has anyone else here had this problem?"
I don't, but you don't actually know what happened either, and for some reason or another you've come to the conclusion that the battery expanded. You're the one believing here...
Looking at your photos, and looking at the placement of the battery, it doesn't seem to make reasonable sense that the battery expanded inside.
I'm not accusing you of that, but you don't seem open to the idea that someone may have done this and not told you, or something else happened that you are not aware of.
I think if you make a bunch of money, and you really think that the battery has expanded, you need to just open it up, take video as you go, and show us all the expanded battery. Then take it into Apple and show them the video and the results of the battery.
They will surely give you a new iPad then if you are able to show a battery that has blown up inside.
Yep, if they're going to charge you hundreds of dollars anyway to replace it, whether it's opened once or not makes no difference. PLUS, in the state it's in now it's EASY to open quickly to see the batteries. It's a ONE-STEP process.
http://www.ifixit.com/Teardown/iPad-Wi-Fi-Teardown/2183/1
http://www.ifixit.com/Teardown/iPad-Wi-Fi-Teardown/2183/1
is it possible someone in your house knocked over the ipad, and thought "oh s***"
and just plonked the ipad back on the night stand?
and just plonked the ipad back on the night stand?
I don't even know why Apple would so quickly say this problem as user made without inspecting it further. Do they not remember what happened with the macbook pro battery recalls where the casing swelled up and bent. Did they also say the consumer used excessive force for that......until apple released a large recall statement?
I don't see how he could have bent the aluminum back without breaking the front glass. If he sat on it, wouldn't the glass break before it bent that far?
The iPad can bend a fair bit before the glass breaks, a work colleague had an 'incident' with an iPad and car. The bottom was severely warped, glass was intact. Screen and home button was knackered though.