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I hate to say it, but Apple tends to primarily fix problems that affect a large number of people. They will completely ignore cloud problems until they reach the point a large number of people.

I can think of 2 examples: the app update issue and the Apple TV Up Next issue.

The app update issue was a problem where apps on all devices associated with an Apple ID simply wouldn’t update. There was no way to update an app short of deleting (or offloading) it and reinstalling. The number of people affected by this started off relatively small, but grew by large number each day until a very large number of people were affected. From the time I first experience it till it was fixed took a month. Apple never acknowledged it was an issue.

The Apple TV Up Next issue was a problem where all your iTunes movies purchases would reappear in your Up Next list every week. That and all watched shows would come back. It basically made the Up Next list useless. This took several months to fix and it still sometimes has issues with watched shows returning (though not all watched shows).

Another example of a problem that was never fixed was one where one of the iCloud keychain passwords was corrupt as it had no username or web site associated with it. I could delete it off a local device, but the deletion wouldn’t sync to iCloud so it always came back. This was never fixed in the 8+ years since I reported it. I finally accidentally fixed it myself, by turning off iCloud Keychain on all my devices which deleted the entire cloud keychain.

Basically though the Apple Engineers can’t be bothered to troubleshoot, let alone fix problems that only affect a handful of users. The “senior” advisors will gather data on it, but they are really just customer support and aren’t engineers or programmers.
We have no idea how many people are affected by this issue. It certainly doesn't seem to be a tiny fringe, though.
 
We have no idea how many people are affected by this issue. It certainly doesn't seem to be a tiny fringe, though.

Originally yes, but I’d say for most people this has been fixed over a month ago. There’s only a handful of people still complaining about it every few days, where early on it was getting a lot more posts daily.
 
Originally yes, but I’d say for most people this has been fixed over a month ago. There’s only a handful of people still complaining about it every few days, where early on it was getting a lot more posts daily.
I’d say it’s hard to differentiate between the people here “complaining” and folks that just wouldn’t expect this feature to exist at all because maybe it’s never worked for them before. Who knows, right? Maybe there’s a large group of people that don’t even know this should be an option for them because maybe they only have an iPhone and not another iDevice.

At any rate, Apple doesn’t seem willing to fix this because if they did care, they would have replied to me *at least once* and maybe tried to do any troubleshooting at all. Maybe asked a question? Something? Instead they mark it saying they just can’t diagnose it lolol

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Still having an issue where my M1 MBP is showing like 25+ open Safari Tabs on my iPhone 12 Pro, that aren't open. Siri Suggestions seem to be working, showing what open tabs are on my other devices, but Handoff has completely stopped working for me.

I've filed another feedback, FB9079110 😢 But, considering the other one I filed was closed saying their "investigation is complete" and that they couldn't find any problems.. I'm not very optimistic. These were some of the main reasons I've been using Safari. If their main features don't even work, I might as well switch to another Browser.
 
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Still having an issue where my M1 MBP is showing like 25+ open Safari Tabs on my iPhone 12 Pro, that aren't open. Siri Suggestions seem to be working, showing what open tabs are on my other devices, but Handoff has completely stopped working for me.

I've filed another feedback, FB9079110 😢 But, considering the other one I filed was closed saying their "investigation is complete" and that they couldn't find any problems.. I'm not very optimistic. These were some of the main reasons I've been using Safari. If their main features don't even work, I might as well switch to another Browser.
Yes, it is still broken. As I said, it is unlikely that this will be fixed before the next major software releases (ie MacOS 12 and iOS 15). I've gone through Apple support enough to know when I'm getting the run-around, and all of us here are definitely getting a really inept form of the run-around from Apple support.
 
I’m so glad that I found this thread and I’m not the only one!

I got an iPad in December and I want to say that iCloud tabs has consistently not worked since then. I only own this iPad and an iPhone.

  1. iCloud tabs shows on both iPad and iPhone, but the tab list is out of date by a few hours to a few days on one or both devices.
  2. iCloud tabs shows on one device but not the other, and may or may not be out of date.
  3. iCloud tabs missing from both devices.
I’ve tried every combination of on/off, open / close and restart that I can think of with no luck. This morning I tried disabling Safari Cloud sync on my iPad and wiped the local Safari data in the process, rebooted the device, and enabled it again. iCloud tabs is now missing from both devices, but favourites, history, bookmarks are syncing properly.

Baffling.

Like other users in this thread I can only surmise that its a server side issue. The sync is supposed to be near instantane but the only explanation I can think of is the new data is stuck somewhere, so the devices are showing what they think is current but is actually some time out of date. If Apple didn’t make the whole cloud sync so bloody opaque it would be easier to figure out where the problem is.

To add to this, today I noticed that my iPad isn’t loading Frequently Visited on the safari new tab page. It has favourites, the setting is enable,d and it’s working on my iPhone, but isn’t working on iPad. Maddening. I wonder if the two issues are linked?
 
At the OP, I can report I haven’t seen this problem is several months now. I even picked up a new MacBook Air M1 and tabs sync to and from that as well.

I’m not sure why it’s still affecting some other people.
 
I’m not sure why it’s still affecting some other people.
As a server side issue, it clearly relates to some attribute that some iCloud accounts but not all iCloud accounts have, which is affecting the tab sync. It appears, based on another thread on this forum that has been somewhat active, that there is also an issue others are experiencing with bookmark syncing. It has all but been confirmed that a way to "fix" these issues is to just create a new Apple ID. But that is not an acceptable solution for a number of reasons, not least of which is that we have no idea whether the issue might eventually crop up for whatever new ID we might create. Since we don't know what caused the problem initially (and since it seems to have emerged through no fault of our own), there's no way we can take measures to ensure that it doesn't happen again even if we go through the time-consuming process of migrating our content to a new ID that is under a "family sharing" umbrella with the old account.

When you consider that not everybody who has a Mac uses Safari as their web browser, and that not everybody who does use Safari as their primary browser bothers to use or even look at the tab syncing feature, it becomes pretty clear that this issue likely affects a significant number of accounts, even if only some people have been vocal about it not working on this and other online forums.
 
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And I don't want to beat a dead horse here, but I really have to repeat again: the utter inability or disinterest in the Apple software engineers to fix this most basic but useful of features for a chunk of its users really does cast them in a bad light. That somehow Firefox and Chrome and Edge can nail this feature, but Apple, with its supposedly best-in-class support, cannot or does not, pretty much encapsulates everything we should know about the evolution of Apple since Steve Jobs passed away.
 
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Welcome to the new Apple. They couldn’t give a **** about how crap their software is nor how crap their services are.

Yet mugs like us keep buying into it...More fool us.
 
Welcome to the new Apple. They couldn’t give a **** about how crap their software is nor how crap their services are.

Yet mugs like us keep buying into it...More fool us.
Actually, a couple of months ago I was about to fork out another $1,000+ for a new Mac but then thought better of it in view of how utterly disgusted I am with how this issue has been handled. Whether they know it or not, these kind of antics do cost them money and fans.
 
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Actually, a couple of months ago I was about to fork out another $1,000+ for a new Mac but then thought better of it in view of how utterly disgusted I am with how this issue has been handled. Whether they know it or not, these kind of antics do cost them money and fans.

Couldn’t agree more. Their apathy and arrogance are just disgusting. There are so many issues I’ve raised direct with Apple now that I’ve just given up on them. They will never be fixed.
 
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I actually think those who say the issue has been fixed for them, is not actually fixed.

I still believe that, to the best of my memory, the iCloud tab sync process was instantaneous and seamless.

There's no need to close Safari first on iOS before the tabs appear on macOS (and vice versa) as suggested by some members. What currently is opened is what you get on your other devices.

I still have this issue until now - the iCloud tabs showing are not current, sometimes it shows (but shows past tabs that have been closed), sometimes it doesn't at all.

I haven't posted to this thread for a long time just because I give up already. It doesn't mean the issue is fixed.
 
I actually think those who say the issue has been fixed for them, is not actually fixed.

I still believe that, to the best of my memory, the iCloud tab sync process was instantaneous and seamless.
Not gloating here, just reporting: For me it's actually fixed, by your definition. I count my self lucky and don't want to jinx it 🤞🏼, but I can actually watch tabs appear or disappear on one device when I change them on another.

It's not 100% glitch-free in that my iPhone (and only my iPhone) shows some duplicates, but the current ones are all there and stay current.
 
Not gloating here, just reporting: For me it's actually fixed, by your definition. I count my self lucky and don't want to jinx it 🤞🏼, but I can actually watch tabs appear or disappear on one device when I change them on another.

It's not 100% glitch-free in that my iPhone (and only my iPhone) shows some duplicates, but the current ones are all there and stay current.
I see. So you can actually see any change of tabs on one device is reflected on your other devices’ iCloud tabs, in real time? If that’s the case, then you’re lucky!
 
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In the last couple of days, I considered the possibility that it might have been related to changing my Apple ID email from an ancient Gmail address to an @icloud.com address. Anybody else changed Apple ID email?

Spooky: this is exactly the history for my icloud account which has this problem: I changed my email on this icloud account from an external email address to an @icloud.com address many years ago.

Does anybody else have this?

Still not working on my account...
 
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If it helps, I've always been on iCloud, and I'm the guy who just reported that it's working now (although didn't for a long time a few months ago before it was, seemingly and arguably, "fixed."
 
The release notes for the iOS/iPadOS 14.5 RC include this note:
  • iCloud Tabs may not appear in Safari
So, maybe that update will help.
 
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