iCloud tabs not syncing

[gank41]

I hope everyone's submitted Feedback to Apple for this. All three of mine are still listed as "Less than 10 people" for having reported it.

applefeedback://

 

[Phantom iCloud tabs]

I hope everyone's submitted Feedback to Apple for this. All three of mine are still listed as "Less than 10 people" for having reported it.

applefeedback://

I believe the consensus here from a while back was that even if "more than 10" reported it, Apple would just close out the report as "not enough information to diagnose" or something similar.

 

[gank41]

I believe the consensus here from a while back was that even if "more than 10" reported it, Apple would just close out the report as "not enough information to diagnose" or something similar.

Yeah, that’s what I had posted earlier. That they’re saying the investigation is complete and that they don’t have enough information. Also says less than 10 people reported, and although that’s rarely accurate, we’d all be better off in the long run if everyone reported it in the Feedback app.

 

[Phantom iCloud tabs]

Yeah, that’s what I had posted earlier. That they’re saying the investigation is complete and that they don’t have enough information. Also says less than 10 people reported, and although that’s rarely accurate, we’d all be better off in the long run if everyone reported it in the Feedback app.

I think the best way to get their attention is to actually call support and speak to tier 2 support. At the very least, it will ensure they won't be able to dismiss the issue with the click of a mouse.

 

[uandme72]

I think the best way to get their attention is to actually call support and speak to tier 2 support. At the very least, it will ensure they won't be able to dismiss the issue with the click of a mouse.

I disagree with this conclusion.
They will still dismiss it by way of collecting logs, telling to have sent to higher level engineers, and then asking you to wait indefinitely (they cannot provide a definite time frame).
Not providing a reasonable time frame is akin to not solving it at all.

 

[theadder]

The tabs kept reappearing and so I finally gave in turned off iCloud on the iMac. Once that process completed, I was able to close the tabs; they have not reappeared since I deactivated iCloud on the iMac. Everything appears to be working perfectly now. I have a feeling that, if I had signed out of iCloud prior to whatever changed yesterday night, it would not have fixed the issue.

It is definitely fully fixed now - no remaining issues. Unfortunately, I have no idea what allowed me to get it back into this state.

 

[uandme72]

Issue not fixed for me.

 

[Phantom iCloud tabs]

I disagree with this conclusion.
They will still dismiss it by way of collecting logs, telling to have sent to higher level engineers, and then asking you to wait indefinitely (they cannot provide a definite time frame).
Not providing a reasonable time frame is akin to not solving it at all.

As opposed to dismissing it by checking a box in the feedback app? Ultimately there is no way we can "force" the software team at Cupertino to do anything, but if you want to consume their time (which, for them, is money and is therefore going to get their attention), I think support calls is infinitely more effective.

 

[uandme72]

As opposed to dismissing it by checking a box in the feedback app? Ultimately there is no way we can "force" the software team at Cupertino to do anything, but if you want to consume their time (which, for them, is money and is therefore going to get their attention), I think support calls is infinitely more effective.

I am all for whatever measures we can adopt to ‘force’ them solve our problem.
but the time we spend with on Apple support are low level support technicians whose time is hardly anything of value in comparison to the core engineers.

 

[Morac]

I am all for whatever measures we can adopt to ‘force’ them solve our problem.
but the time we spend with on Apple support are low level support technicians whose time is hardly anything of value in comparison to the core engineers.

I haven’t had a response to a feedback report in at least 5 years. Not even to mark it as a dupe of another bug. As such I have no idea what’s happening with bugs I report via feedback. I don’t even know if they are being read.

At least with Apple support I can learn “it’s a known issue” even if it will never get fixed.

 

[adriank1410]

My iCloud tabs randomly showed on my Mac, checked on my iPhone and they’re here too! Finally, after such a long time! Hope it gets fixed for all of you I didn’t do anything, so it must be Apple’s move. Don’t waste your time with restoring devices and so on.

 

[Proplus24]

My iCloud tabs randomly showed on my Mac, checked on my iPhone and they’re here too! Finally, after such a long time! Hope it gets fixed for all of you I didn’t do anything, so it must be Apple’s move. Don’t waste your time with restoring devices and so on.

Glad it is working for you! I'm still suffering with the issue sadly . Hopefully the fix get rolled out to more users soon!

 

[adriank1410]

Update: not working anymore 🤣 Damn you Apple, I was happy! But at least that probably means they're doing something to fix that...

 

[Roule]

For me it works a few weeks and now the stop to sync again. I try many things but noting work😫😫

 

[Phantom iCloud tabs]

As I noted a month or so ago, I think it's safe to say that this feature is essentially broken for these major versions of macos/ios. Even for people who say the feature "works," there are quirks like phantom tabs that can't be closed and show up alongside the real tabs. I resigned myself a while back that the earliest this will work again will be macos 12 / ios 15 -- if enough of us call, report the problem, etc. So please keep letting Apple know you're having issues.

 

[Morac]

For tabs that can’t be closed, I found that actually opening that site on the device it shows as being open on and then closing the site will get rid of it. That only works if you still have the device thought. I’ve only ever had that happen to me once since things started working.

 

[srbNYC]

For tabs that can’t be closed, I found that actually opening that site on the device it shows as being open on and then closing the site will get rid of it. That only works if you still have the device thought. I’ve only ever had that happen to me once since things started working.

I got so excited to try this, but alas it didn't work for the "phantom" MacBook tabs still listed on my iPhone; I tried opening them on my MacBook, leaving them open a bit, then closing them. Still on my iPhone.

I also got excited when I discovered a swipe-left reveals a "Close" option. I tried that a on a few, and literally watched them repopulate on the list.

 

[Morac]

I got so excited to try this, but alas it didn't work for the "phantom" MacBook tabs still listed on my iPhone; I tried opening them on my MacBook, leaving them open a bit, then closing them. Still on my iPhone.

I also got excited when I discovered a swipe-left reveals a "Close" option. I tried that a on a few, and literally watched them repopulate on the list.

Dunno. Worked for me when it happened the other day. I had tabs that kept immediately coming back when I swiped and closed, but when I un-closed them on my iPad and closed them, they went away.

 

[adriank1410]

iCloud tabs have been working for whole 2 days for now, both on macOS and iOS, fingers crossed it’s finally fixed 🤞

 

[Proplus24]

iCloud tabs have been working for whole 2 days for now, both on macOS and iOS, fingers crossed it’s finally fixed 🤞

Sadly still no joy for me. No tabs showing on 2 Macs and 2 iOS devices. I wonder if there slowly fixing servers in various locations? Glad it is working for you though!

 

[adp-20]

It's broken again! ICloud tabs are taking hours to update.

 

[adp-20]

And also, tabs that I closed yesterday are reappearing in iOS Safari over and over again.

 

[meanbits]

I had an issue with iCloud tabs showing on my iPhone for my iMac that weren't' actually on my iMac. Whenever I closed them on my iPhone, they would re-appear.

Fix: signout of iCloud on my iMac and remove iMac from my iCloud account, then add it back.

 

[srbNYC]

I had an issue with iCloud tabs showing on my iPhone for my iMac that weren't' actually on my iMac. Whenever I closed them on my iPhone, they would re-appear.

Fix: signout of iCloud on my iMac and remove iMac from my iCloud account, then add it back.

I'm game to try that! Does it require lots of re-setting-up on the Mac?

 

[StumpyBloke]

I'm game to try that! Does it require lots of re-setting-up on the Mac?

I wouldn’t waste your time. So many people have done all this accounts messing about and at best it’s only a short-term fix.