EGT said:
Have you ever purchased an Apple product that has had NO problems?
My three iPods - go figure. Highest rate of failure, lowest rate for me.
See, I do not know what to do at this point. Technically, I have bought it in four times. Two times it would not reproduce the problems, so the third I basically made them keep it (they won't usually keep it unless they can duplicate an issue) and yep, it wouldn't boot for them, so I got a new processor and cooling system.
So I get it home after the repair and it starts kernel panicking all over the place and I go into the Apple Store the next day and wait around while they run a 4-hour-long hardware test, which shows everything passed. While he reboots it twice - it kernel panics right in front of him.
"It must be software." I told him that I have reinstalled the OS four times on two different drives and swapped which slots they are in, but he says kernel panics are almost always software related, so fine, I go home and reinstall everything. (It kernel panicked during the install - LOL).
So after installing the OS, I unplug all the peripherals except the mouse, which I plug into the front, and the monitor, sans firewire and USB.
Firist I add all Apple software (Aperture, iLife etc. etc.) and try to sleep it etc. Fine, no worries. Then I work for a while and figure it is safe to add the rest of my software. After reinstalling all the stuff I have to have, it works fine, and will sleep, but not automatically (through system preferences) after a specified period of time. I have to do it manually. I try unplugging a bunch of peripherals and still same result.
Finally, I plug in my nano into my USB 2.0 PCI card and bingo it won't sleep. I yank the card and figure I have it licked. It still won't sleep automatically, but I'm happy, right?
Last night I slept it manually and when I started work this morning, it half "woke up" but the monitor did not come on and I had to reboot via the power button.
So technically there is "only" one service repair "officially on record," but I have been in the store with this thing four times (sent home three times - yeah, even after that one kernel panic).
I can imagine Apple will say "Well it passed our extensive diagnostic and all the hardware is fine, and you have only had it in once..."
Seriously - I would like some advice as to what to do.
