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Resolved I'm outraged! Amazon banned me forever because of too many returns
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Can't see why not. They can't not accept the return, but they can decline to do any future business with you.
Ban on one means a ban on all. But you can make a new account.
In the UK Amazon have to accept returns even if you're banned so the ban doesn't really do anything.
By the way, the whole system is completely automated. They have an algorithm that decides if you should be banned or not. I believe the emails you receive are from any Amazon employee; the "Account Specialist" part just gets added on the end.
I believe when any Amazon account is made an automatic check is done to see of that account is linked to another banned one. With the number of customers Amazon have, there is a delay hence why you can order a few items without them banning you. This check I believe is also done when an order is shipped.
In the UK Amazon have to accept returns even if you're banned so the ban doesn't really do anything.
By the way, the whole system is completely automated. They have an algorithm that decides if you should be banned or not. I believe the emails you receive are from any Amazon employee; the "Account Specialist" part just gets added on the end.
I believe when any Amazon account is made an automatic check is done to see of that account is linked to another banned one. With the number of customers Amazon have, there is a delay hence why you can order a few items without them banning you. This check I believe is also done when an order is shipped.
I am quite shocked reading this thread.
It appears to be impossible to happen to me such a thing in Europe, at least in country like Italy France or Germany.
Don't you have a consumers' association in US? In Europe generally they are very strong, we do not generally apply the "class action" but this association can sue and force company to certain behaviour.
It appears to be impossible to happen to me such a thing in Europe, at least in country like Italy France or Germany.
Don't you have a consumers' association in US? In Europe generally they are very strong, we do not generally apply the "class action" but this association can sue and force company to certain behaviour.
I'm quite shocked that a guy who whined about being banned from Amazon for continually ordering and returning computers eight years ago is still being commented on and people are still outraged that a store doesn't have the right to decide to not do business with someone who is more trouble than they are worth. If he indeed was banned, which I take with a grain of salt like that of anyone else who creates a rant and disappears soon after when questioned about it, Amazon had every right to do it. Buying stuff from a particular store is not a right, he's not being deprived of something he needs to survive. When I have a trouble client, which has only happened once or twice in my career, I tell them thanks but no thanks for future business. I don't know what the big deal is or why it's in question whether I or Amazon has that right.
So the OP is upset because Amazon closed his account putting the kibosh to his credit scam?
OP buys a MBP to triggering the $25 credit from his rewards program then returns the MBP claiming it's defective. Instead of opening a replacement order because "it takes too long" OP returns the MPB for refund and buys another MPB and gets another $25 credit.
I know this thread is like 20 years old but jesus 10 pages of people that blame Amazon is just lawl..
OP buys a MBP to triggering the $25 credit from his rewards program then returns the MBP claiming it's defective. Instead of opening a replacement order because "it takes too long" OP returns the MPB for refund and buys another MPB and gets another $25 credit.
I know this thread is like 20 years old but jesus 10 pages of people that blame Amazon is just lawl..
Huh?
I wonder how many times this thread will be returned.
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You're going to be fine.
OP ordered and returned so many laptops he LOST COUNT.
Have you ever, once in your life, ordered OR returned a similar thing so many times you lost count?
I'm betting you, like most of us, have not.
All good.
I wonder how many times this thread will be returned.
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You're going to be fine.
OP ordered and returned so many laptops he LOST COUNT.
Have you ever, once in your life, ordered OR returned a similar thing so many times you lost count?
I'm betting you, like most of us, have not.
All good.
I'm sorry, that really sucks! I love Amazon and have always found their return/exchange program very user friendly for an online site. I didn't know there was a max to the amount of returns you can do. Good to know, but yes I would definitely try writing the company and including photos and present yourself in a classy manner, making sure not to point fingers, but to understand the situation and hopefully regain access to your account since you innocently thought you were following policy and not abusing it. Let us know what happens.
Amazon is customer friendly
Amazon is known to have the BEST customer service! They are always on the customers side, when a 3rd party seller is involved. You must have returned far too many items in order for Amazon to kick you out. I never heard of this, maybe you want to email them and ask them for the reasons why you were kicked out.
Amazon is known to have the BEST customer service! They are always on the customers side, when a 3rd party seller is involved. You must have returned far too many items in order for Amazon to kick you out. I never heard of this, maybe you want to email them and ask them for the reasons why you were kicked out.
It's true that Amazon do indeed, sometimes ban people's usage if they have a high number or returns of refunds as it simply isn't profitable for them. On most used products Amazon takes the hit (unless it is good enough to re-sell).
Also amazon restore access after 1 business year (So OP is good to keep ordering) - so anyone banned can make a new account with their old information and continue ordering.
Granted they do.
Also amazon restore access after 1 business year (So OP is good to keep ordering
) - so anyone banned can make a new account with their old information and continue ordering. Granted they do.
I know this is a very old thread but I wanted to point out some things.
1. I seriously doubt that this person made a lot of purchases with Amazon or anyone else that got banned. I'm sure there are a lot like me but I make a decent amount of purchases a year ($25-30k/year) and I return a decent amount as well. They must track how much you make for them because given my volume, Amazon is always willing to refund payments for me and give me credit even though I don't request it. They are actually overly generous with refunds. For example, one time, they cut my Amazon prime short by half a month and they just gave me a free year. I insisted that I only wanted the half month but the guy insisted that it was ok.
2. With respect to mining for the perfect display, this is just a shady practice. If you KNOW for a fact that the Apple item is mostly defective, you should simply stop buying it because you know it's defective. You shouldn't keep buying and returning until you get the perfect one. I don't know how much it cost but I wouldn't be surprised if it cost Amazon half the price of an electronic when you return it (since they have to certify it and then sell it as refurbished.) So, if this guy returned like 10 of these, it could have cost Amazon thousands of dollars.
Amazon has pretty amazing customer service. Compare it to other companies like Asus, Verizon, Delta, Time Warner, BofA, etc. OP sounds pretty egocentric.
1. I seriously doubt that this person made a lot of purchases with Amazon or anyone else that got banned. I'm sure there are a lot like me but I make a decent amount of purchases a year ($25-30k/year) and I return a decent amount as well. They must track how much you make for them because given my volume, Amazon is always willing to refund payments for me and give me credit even though I don't request it. They are actually overly generous with refunds. For example, one time, they cut my Amazon prime short by half a month and they just gave me a free year. I insisted that I only wanted the half month but the guy insisted that it was ok.
2. With respect to mining for the perfect display, this is just a shady practice. If you KNOW for a fact that the Apple item is mostly defective, you should simply stop buying it because you know it's defective. You shouldn't keep buying and returning until you get the perfect one. I don't know how much it cost but I wouldn't be surprised if it cost Amazon half the price of an electronic when you return it (since they have to certify it and then sell it as refurbished.) So, if this guy returned like 10 of these, it could have cost Amazon thousands of dollars.
Amazon has pretty amazing customer service. Compare it to other companies like Asus, Verizon, Delta, Time Warner, BofA, etc. OP sounds pretty egocentric.
strongly disagree
Apple has way way better customer service. Something I've told amazon plenty of times when they are *******s from first contact.
Apple might have nicer people on the phone or the store floor (Amazon can be pretty nice as well), but Apple isn't generous when it comes down to the money. Amazon blows it away.
Yes, apple will replace a malfunctioning iphone with a new one which is an awesome policy but when I had a lot of experiences where Apple is pretty stingy even though they are in the wrong.
So, I think Apple's customer service people are probably trained better but the terms of the contract between the buyer and seller, Amazon blows it away.
Yes, apple will replace a malfunctioning iphone with a new one which is an awesome policy but when I had a lot of experiences where Apple is pretty stingy even though they are in the wrong.
So, I think Apple's customer service people are probably trained better but the terms of the contract between the buyer and seller, Amazon blows it away.
I had the opposite experience. Go figure. Apple have been very generous to me even when they didn't need to be. Amazon were not generous when they needed to be.
Well, I am not an avid online buyer. I love to touch, to check the item before I buy it.
Taking into account the above mentioned I am also interested what do you buy for $25-30k per year on Amazon?
Taking into account the above mentioned I am also interested what do you buy for $25-30k per year on Amazon?
I have been with Apple since 1988! I had two issues with their products. 1) A Quadra had a bad HD. I called Apple and they sent a tech out to my business. He agreed the HD was faulty and said he would have a new one in two days. I got the call in two days the new HD was in and the tech installed the new HD on the same day at no cost to me. 2) I had a PowerBook needing repair. I called Apple and they shipped a repair box. Packed the laptop and shipped it off. Received a call from Apple on the problems, and repair costs, ( which was $000.00). I authorized the repair and a week later PowerBook was at my door. Worked great w/no cost to me!
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