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aajeevlin

macrumors 65816
Mar 25, 2010
1,427
715
A lot of hardware vendors discontinue driver support for products after three years. This kind of failure with an OS upgrade is common. Yosemite, for example, killed my Samsung laser printer. I liked Yosemite, so I eventually bought a new printer.

Wow, that um..sucks. Glad I don't usually do anything Samsung. My Brother laser print, bought in 2010 still works well. I find it hard to believe a big company like Samsung would just discontinue support so quickly.
 

Tygrz

macrumors member
Dec 28, 2014
32
0
Hawaii
You must be real fun at parties.

Anyway, that's why you always make backups *before* you upgrade to a new OS and do some research to make sure that anything critical that you use will work on the new OS. That way if something goes wrong you can easily revert back to Yosemite and wait until there are new drivers/software for El Cap.

The thing is I cannot USE the drive, now. So a back-up is useless!!
 
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Tygrz

macrumors member
Dec 28, 2014
32
0
Hawaii
  1. All very true but, have you ever had to deal with WD tech support? Obviously not and then they will just say it's an Apple issue which most likely it is. Now, going to Apple.com I did leave a comment/problem description there. But my point is, why was all the advertising for El Capitan upgrade when it's a flawed OS right now. That's like selling a new car with the brakes only half-assed designed!
 

Tygrz

macrumors member
Dec 28, 2014
32
0
Hawaii
Obvious to me, Apple was trying to 'keep up' or beat Microsoft with their new release. Wrong move in my opinion, but gotta make that almighty dollar, don't we?
 

Queen6

macrumors G4
Okay smart guy... what good is a backup gonna do when you can't start your computer up because your hard drive just went south? I have 2 that did just that right when updating to the release of 10.11. After 2 days of trying to get them back, they are obviously 'gone'... never to be able to be used again.
Last night I went to graduate from 10.11 GM to the full release on my newest iMac and it flat QUIT. I couldn't start it back up for nothing. Fortunately I was able to get it up and running again, but that really got my goat.

Now, trying to 'go back' to Mavericks seems to be 'mission impossible' and I've read several horror stories as to why.

A solid backup solution is indispensable, with OS X you can create a "Bootable" clone with SuperDuper or Carbon Copy Cloner. You boot from the external clone and restore it back to the Primary internal drive, downtime would be a matter of just a few hours.

I feel for your situation, equally you are also in a position to learn how to prevent it recurring, as ultimately you will be updating the OS at some point in time. Alternatively you can continue down your current path...

Q-6
 
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cyclingplatypus

macrumors 65816
Mar 15, 2007
1,117
237
Earth
Obvious to me, Apple was trying to 'keep up' or beat Microsoft with their new release. Wrong move in my opinion, but gotta make that almighty dollar, don't we?

All the dollars they made from a free upgrade? I hope you didn't pay to upgrade to 10.11 - it was free, zero dollars. How exactly are they "keeping up or beating Microsoft?" - Two separate companies, two separate OSes and if you think everything goes swimmingly when you upgrade a Windows OS I want to visit the planet you live on - the fact is 3rd party peripherals are just that, 3rd party. You put a tank of bad gas in your car it isn't the car manufactures fault - it is the bad gas. The gas you put into your tank, like the peripherals you attach to any computer are out of the hands of the original manufacturer.

I use a Neat scanner - them not having an up to date driver is not Apple's fault - the Neat paperweight on my desk is being held up by them not Apple.

It is preposterous to expect Apple or any other computer manufacturer to ensure their hardware works with every conceivable 3rd party peripheral. If you have a peripheral that you depend on you wait to upgrade until they (the peripheral manufacturer) have made the changes they need to make in order to support the updated OS not the other way around.
 

aristobrat

macrumors G5
Oct 14, 2005
12,292
1,403
beta is just beta...but GM is actually what they want to focus on, yes?
The first beta is when a lot of developers start seeing how their devices and applications interact with the new OS. El Capitan's first beta was back in June. During these betas is when most of the hard development is done.

Apple then releases the GM to the developers before it's released to the public. Developers got the GM on September 9th. It was released to the public on September 30th. During that three week period is when the developers can do any fine-tuning required for the solution, get their updates uploaded to the App Store, etc.

There's no reason for developers to wait until the public release of a Mac OS X update before they start looking at it, IMO.
 

flowrider

macrumors 604
Nov 23, 2012
7,321
3,003
A lot of hardware vendors discontinue driver support for products after three years. This kind of failure with an OS upgrade is common. Yosemite, for example, killed my Samsung laser printer. I liked Yosemite, so I eventually bought a new printer.

I hope before you scrapped your Samsung printer that you checked Apple's site for the latest Samsung Printer Driver.

Lou
 

pastrychef

macrumors 601
Sep 15, 2006
4,754
1,453
New York City, NY
Okay smart guy... what good is a backup gonna do when you can't start your computer up because your hard drive just went south? I have 2 that did just that right when updating to the release of 10.11. After 2 days of trying to get them back, they are obviously 'gone'... never to be able to be used again.
Last night I went to graduate from 10.11 GM to the full release on my newest iMac and it flat QUIT. I couldn't start it back up for nothing. Fortunately I was able to get it up and running again, but that really got my goat.

Now, trying to 'go back' to Mavericks seems to be 'mission impossible' and I've read several horror stories as to why.

How did an OS X upgrade manage to kill two of your hard drives??? Were they externals? Did they depend on drivers?

If you want Mavericks, it's just a matter of making a bootable USB flash drive, booting from it, formatting your startup volume, and installing. I don't see how it's impossible.
 
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Tygrz

macrumors member
Dec 28, 2014
32
0
Hawaii
If I knew, I'd tell you. All I can tell you is that both drives were working flawlessly prior to trying to install EC. Now, both drives won't unmount... and yes, I've tried all suggested unmounting methods. One drive internal, the other external.
As for Mavericks, I also am aware of the process you describe. I just can't seem to get the app store to give me a working version of that OS. Either that, or I cannot install it now, because as it has sometimes indicated, it's 'too old' to be installed, which tells me again that the erase/format didn't work.
I had a third drive (external) that also seemingly got borked but I managed to get it back... just don't ask me how (!!) and it's working okay with a fresh install of 10.6.8.
No matter what I try, the other two aforementioned drives seem to be toast.
 

pat500000

Suspended
Jun 3, 2015
8,523
7,515
The first beta is when a lot of developers start seeing how their devices and applications interact with the new OS. El Capitan's first beta was back in June. During these betas is when most of the hard development is done.

Apple then releases the GM to the developers before it's released to the public. Developers got the GM on September 9th. It was released to the public on September 30th. During that three week period is when the developers can do any fine-tuning required for the solution, get their updates uploaded to the App Store, etc.

There's no reason for developers to wait until the public release of a Mac OS X update before they start looking at it, IMO.
then MS people just got lazy then.
 

Tygrz

macrumors member
Dec 28, 2014
32
0
Hawaii
The problem is the now-not-working drive!! Sure, you can run from the backup drive, and I'm doing that. The problem is the borked drive is seemingly now unusable, and no matter what is attempted to rectify the situation, the drive remains 'dead'. I could possibly see that with the internal as it is a Western Digital and I have had 0 luck with those. The external is a Seagate, which I have nothing but good to say about. Then there's the matter of my newest iMac, which when I attempted to update from the GM last night ALSO went south when I went to install the recent release. Fortunately, it's back, but that scared the living hell out of me.
 

Tygrz

macrumors member
Dec 28, 2014
32
0
Hawaii
I feel for the OP. I had a bad experience with WD external drives (advertised for Mac!) back with the upgrade to Mavericks, which I had already put off upgrading to for months after its official release. None of the new external drives I've bought since then have been WD drives, and I don't plan on trusting them again in the foreseeable future.
My first external was a 'my book' 500 Gb. It NEVER ran right. I erased and reformatted numerous times - that's if I could get the damn thing to start up!! Got fed up seeing it just sitting here and decided to take it apart. The hard drive is now in my iMac. It WAS working rather well until EC. Point being I blame the external enclosure on it's idiosyncrasies in it's early life...
 

slu

macrumors 68000
Sep 15, 2004
1,636
107
Buffalo
I completely agree with you. There is no excuse for the problems that EC has brought. Apple dropping the proverbial ball is becoming a habit with Tim Cook and company. Reminds me of some Microsoft "upgrades." Obviously, MS was forced to support a wide variety of different hardware combinations whereas Apple only has to support their own hardware. There was a time when Apple would never have released something this buggy. The yearly upgrade cycle is also silly IMHO for developing a robust system.

And music used to be better, and what is it with these damn kids these days, amirite?
 
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sibcc

macrumors member
Oct 5, 2015
66
35
La Jolla CA
And music used to be better, and what is it with these damn kids these days, amirite?

Nope! Music is just as good today as yesterday as long as its classical. As for kids? Today, a lot of them remind me of pinballs: they're kind of oblivious to the world until they bump into things and change direction. Actually, I think a sense of, for lack of a better term, craftsmanship is missing. And yes, I do expect close to perfection when an incremental update is released to an OS. Obvious problems ought be ferreted out before wide release.
 

m4v3r1ck

macrumors 68030
Nov 2, 2011
2,607
555
The Netherlands
First I would say is "calm" report the issue to Apple and the hardware vendors than roll your system back to 10.10.5 overnight. You can revisit 10.11 after a couple of "point" release and see is the issues have been resolved.

By the .1/.2 release the majority of software vendors/dev`s will have issued updates etc. am seeing them rolling in now. Going with the .0 release has always carried greater risk and will continue to do so for numerous reasons. For the sake of stability your always better off waiting a little.

A significant aspect is that peoples systems can and do vary significantly, the only way to guarantee a good OS update is to do your "homework" and ensure all your hardware & App`s are compliant with the new OS prior to pushing the "button" and the eternal "backup, backup, backup"

Q-6

Great post Q-6! Thats exactly my upgrade strategy for OS X and/or Windows. Ofcourse having a very tight backup scheme (on- and off-site) is a no-brainer...

Cheers
 
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Queen6

macrumors G4
Great post Q-6! Thats exactly my upgrade strategy for OS X and/or Windows. Ofcourse having a very tight backup scheme (on- and off-site) is a no-brainer...

Cheers

Absolutely a bootable external backup is mandatory. If you proceed to do a major OS upgrade, especially a .0 OS X release there are so many potential issues. Proceeding to upgrade without such a backup is literally "playing with fire" as they say "you reap, what you sow"

Even if your Mac is solely used recreationally backing up with SuperDuper or Carbon Copy Cloner is a " no brainer" prior to a major OS update, those who proceed to update critical systems without the same, I have little sympathy for obvious reason...

Q-6
 
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m4v3r1ck

macrumors 68030
Nov 2, 2011
2,607
555
The Netherlands
Absolutely a bootable external backup is mandatory. If you proceed to do a major OS upgrade, especially a .0 OS X release there are so many potential issues. Proceeding to upgrade without such a backup is literally "playing with fire" as they say "you reap, what you sow"

Even if your Mac is solely used recreationally backing up with SuperDuper or Carbon Copy Cloner is a " no brainer" prior to a major OS update, those who proceed to update critical systems without the same, I have little sympathy for obvious reason...

Q-6

I use Carbon Copy Cloner since owning a cMP bought in 2008. IMHO the best way to bootable-backup-secure your previous system state before doing an update/upgrade. Best feature is that is bootable, that I used many times to troubleshoot new upgrades or even using it for a full system restore when changed from HDD to SSD.

BTW: I don't and never have relied on Time Machine too much for that matter.

Cheers
 

Queen6

macrumors G4
I use Carbon Copy Cloner since owning a cMP bought in 2008. IMHO the best way to bootable-backup-secure your previous system state before doing an update/upgrade. Best feature is that is bootable, that I used many times to troubleshoot new upgrades or even using it for a full system restore when changed from HDD to SSD.

BTW: I don't and never have relied on Time Machine too much for that matter.

Cheers

Same here Time Machine is primarily a file archival application, I would never rely on it to restore a drive, in actuality I have not used Time Machine in years for the same reason. My working data is encrypted and automatically backed up across multiple Mac`s.

Q-6
 
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