Another day, yet another mechanical failure! And email from UPS My Choice telling me of the new delay. It did leave Osaka though and should put the system into the USA in the wee hours of monday morning. Not sure where that leaves it in terms of the holiday and customs clearing and whatnot. But the prognosis is looking a bit better if it arrives stateside. If I didn’t really need this computer now, and had my credit card not already been charged a week ago, it would be somewhat comical to know that my iMac has taken a week-long tour of Eastern Asia. In a way, I’m kinda jealous.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iMac Pro iMac Pro 18 Core delivery status
- Thread starter SecuritySteve
- Start date
- Sort by reaction score
Quite honestly if I were in your shoes I'd speak with Apple's Customer service and tell them all about this shipping fiasco. They just might decide to give you some form of credit for YOUR PAIN and SUFFERING.
And yes, I did talk to my business sales rep today. Although she wants me to call her as soon as the system arrives and to make sure it’s all in perfect order. There were multiple clearing agency releases on my system in the UPS tracking over the past 36 hours, which was odd. It did the customs clearing in Osaka it appears, which I have never seen. Then left Osaka yesterday afternoon, to Alaska, then Kentucky and finally to arrival scanning near me in Denver at about 10:30 this morning. So UPS tracking has shown since this morning that it delivers tomorrow, since it’s like 12 miles away at this point. So it went from originally estimated delivery of last friday the 16th and a whole bunch of messing around and then to delivery on the tuesday the 20th. Seeing how that’s the last day of my original delivery window estimated when I ordered it, that’s not so bad. It was pretty nerve racking to watch my estimated delivery go from the 16th to the 19th to the 21st to the 23rd, to no delivery date known and now back to the 20th. My system went from Shanghai to Incheon to Shanghai to HK to Osaka then to the USA. I’ll see what my sales rep says tomorrow after it’s here and running.
What happened to you is not an uncommon occurrence. There are sometimes delays somewhere in the customs process in Asia, but once it gets moving towards Alaska, it usually moves shockingly fast. In many cases, it departs Asia in the afternoon and is then being handed to you at your door the next morning.
There's strong chance everything will be just fine. Enjoy your new machine -- I bet it's an incredibly awesome beast!
The system is here and up and running. Nothing but positive first impressions, but I’m getting all my apps installed and have yet to run it through a round of testing. As for the shipping delay and circus from being mis-routed, I know that happens from time to time and has happened to me before. In the end it turned out to not be so bad and was a 2 business day slide in delivery. My business rep said she’d make it up to me on my next order. Which is probably happening pretty soon. Looking at replacing a couple old 2011 iMac stations with lower spec iMac Pros. I’m thinking base model with upgrades to 64GB RAM.
Will have to report more. I’m not seeing anybody saying anything about these 14-core systems.
Will have to report more. I’m not seeing anybody saying anything about these 14-core systems.
Been using mine for about 2 weeks now and some annoying problems
1) letting IMac Pro go to sleep for the night and rebooting. Opening a folder and all the files do not show up. Opening external drive, files don't show.. Reboot, files show up
2) Wired mouse becomes inactive is not used for about 10 minutes, have to unplug and re-plug to get cursor to move. Even though mouse light is still on.
3) Temperature ... Appears that Apple opted for silence over efficient cooling on the IMac Pro. It will often get to 90 C before it seems to want to cool itself with doing very little. For example a just running an anti-virus app that uses all cores will take it up to 90 C very fast. Anything over 60 C is of concern to me. Apple should be giving us an option to adjust fan cooling curves .... and it's not even summer yet.
This is another common problem that happened to me but also reported on discussions.apple.com
Note the warnings in Disk Utility first aid
Verifying file system.
Volume could not be unmounted.
Using live mode.
Performing fsck_apfs -n -l -x /dev/rdisk4s1
Checking volume.
Checking the container superblock.
Checking the EFI jumpstart record.
Checking the space manager.
Checking the object map.
Checking the APFS volume superblock.
Checking the object map.
Checking the fsroot tree.
warning: crypto_val: object (oid 0x4): invalid state.major_version (0)
warning: crypto_val: object (oid 0x4): invalid state.key_os_version (0x0)
warning: crypto_val: object (oid 0x4): invalid state.key_revision (0)
Checking the snapshot metadata tree.
Checking the extent ref tree.
Checking the snapshots.
Checking snapshot 1 of 1.
warning: crypto_val: object (oid 0x4): invalid state.major_version (0)
warning: crypto_val: object (oid 0x4): invalid state.key_os_version (0x0)
warning: crypto_val: object (oid 0x4): invalid state.key_revision (0)
Verifying allocated space.
The volume /dev/rdisk4s1 appears to be OK.
File system check exit code is 0.
Restoring the original state found as mounted.
Operation successful.
1) letting IMac Pro go to sleep for the night and rebooting. Opening a folder and all the files do not show up. Opening external drive, files don't show.. Reboot, files show up
2) Wired mouse becomes inactive is not used for about 10 minutes, have to unplug and re-plug to get cursor to move. Even though mouse light is still on.
3) Temperature ... Appears that Apple opted for silence over efficient cooling on the IMac Pro. It will often get to 90 C before it seems to want to cool itself with doing very little. For example a just running an anti-virus app that uses all cores will take it up to 90 C very fast. Anything over 60 C is of concern to me. Apple should be giving us an option to adjust fan cooling curves .... and it's not even summer yet.
This is another common problem that happened to me but also reported on discussions.apple.com
Note the warnings in Disk Utility first aid
Verifying file system.
Volume could not be unmounted.
Using live mode.
Performing fsck_apfs -n -l -x /dev/rdisk4s1
Checking volume.
Checking the container superblock.
Checking the EFI jumpstart record.
Checking the space manager.
Checking the object map.
Checking the APFS volume superblock.
Checking the object map.
Checking the fsroot tree.
warning: crypto_val: object (oid 0x4): invalid state.major_version (0)
warning: crypto_val: object (oid 0x4): invalid state.key_os_version (0x0)
warning: crypto_val: object (oid 0x4): invalid state.key_revision (0)
Checking the snapshot metadata tree.
Checking the extent ref tree.
Checking the snapshots.
Checking snapshot 1 of 1.
warning: crypto_val: object (oid 0x4): invalid state.major_version (0)
warning: crypto_val: object (oid 0x4): invalid state.key_os_version (0x0)
warning: crypto_val: object (oid 0x4): invalid state.key_revision (0)
Verifying allocated space.
The volume /dev/rdisk4s1 appears to be OK.
File system check exit code is 0.
Restoring the original state found as mounted.
Operation successful.
Anything over 60C concerns you? Well, you shouldn't have gotten an iMac then. 
As far as the rebooting when sleeping issue, I get it too sometimes. It's clearly a software issue that needs to be resolved. Hopefully the next High Sierra update will fix some of the current bugs.
As far as the rebooting when sleeping issue, I get it too sometimes. It's clearly a software issue that needs to be resolved. Hopefully the next High Sierra update will fix some of the current bugs.
Pretty sure my iMac Pro runs at 85 degrees when I just turn the machine on. I don't think it's an issue at all, and it's likely because the passive heat sync is doing it's job of keeping the silicon at that temperature, and only relies on the fans when it gets to 110+.
I mean we are talking about a piece of metal with an electric current running through it ... 60 degrees is colder than my room!
I actually ran into one *Very* annoying bug this weekend when I was testing CFD software for my rocket scientist co workers. I had been running all of my tests in a VM, which had some inexplicably bad performance on one test. When I attempted to bootcamp, the machine kernel panic'd in the middle of a partition and now I have 256 GB of unusable space on my drive ... I'll likely need to backup my system and reformat the whole drive and then restore if I want my space back. Very upset at Apple's spotty software for this one.
I mean we are talking about a piece of metal with an electric current running through it ... 60 degrees is colder than my room!
I actually ran into one *Very* annoying bug this weekend when I was testing CFD software for my rocket scientist co workers. I had been running all of my tests in a VM, which had some inexplicably bad performance on one test. When I attempted to bootcamp, the machine kernel panic'd in the middle of a partition and now I have 256 GB of unusable space on my drive ... I'll likely need to backup my system and reformat the whole drive and then restore if I want my space back. Very upset at Apple's spotty software for this one.
