I think I’m going to cry at this point. The iMac Pro arrived in Osaka early today and delivery was rescheduled to Thursday. Then I get emails from both Apple and UPS this evening saying that there is a delay with my shipment. I said to myself, “I know that,” but decided to double check the tracking anyway. I now have no delivery date and a notice that “A mechanical failure has caused a delay...” they will update as they have more info. I have not heard from my business sales rep yet, but tried to call them. At this point I can’t talk to anyone at Apple until tuesday. I’m betting if they ship me a new one on monday, it will arrive before my mis-routed one.
I used to order lots and lots of systems from Apple. Not so much the past couple years. This is my first Apple system order for 2018, but I took delivery of two 27” iMacs and four 15” MacBook Pros, not to mention a few iPhone 8’s and a couple X’s last year. ...Never had UPS or anyone else cock up a delivery this bad. Shipped on the 13th, it will now apparently be at least the 22nd before I get it.