Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

jjk454ss

macrumors 601
Original poster
Jul 10, 2008
4,496
513
Dumb question but your iPad is wifi+cellular data?

Yes it is.

Hmm, pm me and I'll give u access to a old account see if it lets u do it if so then you know it's something to do with your Apple ID, have you updated the terms and conditions? I don't use my Apple ID for iMessage sorry..

This is a good idea. I logged in with my other Apple ID, the one I use for iTunes purchases, and it worked right away. I did update the T&C for my other one, it let me download apps after doing it.
 

blassley

macrumors member
Sep 20, 2015
64
12
Yes it is.



This is a good idea. I logged in with my other Apple ID, the one I use for iTunes purchases, and it worked right away. I did update the T&C for my other one, it let me download apps after doing it.
But it's still not working with iMessage?
 

zackotronic

macrumors newbie
Nov 1, 2007
26
5
i'm having the exact same issue. I bought a new iPad Mini 4, and thats when it started. I can't log into any device with my iCloud account for iMessage or FaceTime (that includes my computers). Going on 4 Days now without any fix.
 

jjk454ss

macrumors 601
Original poster
Jul 10, 2008
4,496
513
But it's still not working with iMessage?

It is working, just like always. I guess this is fine, I'll just leave it. I have for years used my @mac.com, but now it's working with my @gmail.com. I guess since I can use my phone number for everything now, I can use it from my new ipad now too, I'll just leave it with this Apple ID.

I think I'll download my photos to my MB too, then I'll probably start over with my other Apple ID so I only have one to deal with.

Thanks for all the help, I'm still curious as to the issue with my @mac.com ID. But I guess it really doesn't matter since this way works just as good. Hopefully if anyone tries to send me an iMessage to @mac.com they should get a message that it wasn't delivered.
 

blassley

macrumors member
Sep 20, 2015
64
12
i'm having the exact same issue. I bought a new iPad Mini 4, and thats when it started. I can't log into any device with my iCloud account for iMessage or FaceTime (that includes by computers). Going on 4 Days now without any fix.
This seems like a "authenticity" problem, somewhere on the iCloud, Apple ID end. Is it letting you download apps? If so then the t&c should be updated and the account shouldn't be "locked" I do no that when I had to update my payment methods my iMessage wasn't working til I did so, tho that was a long time ago
 

jjk454ss

macrumors 601
Original poster
Jul 10, 2008
4,496
513
i'm having the exact same issue. I bought a new iPad Mini 4, and thats when it started. I can't log into any device with my iCloud account for iMessage or FaceTime (that includes my computers). Going on 4 Days now without any fix.

That's interesting because that's what I've got too, new iPad mini 4.
 

blassley

macrumors member
Sep 20, 2015
64
12
It is working, just like always. I guess this is fine, I'll just leave it. I have for years used my @mac.com, but now it's working with my @gmail.com. I guess since I can use my phone number for everything now, I can use it from my new ipad now too, I'll just leave it with this Apple ID.

I think I'll download my photos to my MB too, then I'll probably start over with my other Apple ID so I only have one to deal with.

Thanks for all the help, I'm still curious as to the issue with my @mac.com ID. But I guess it really doesn't matter since this way works just as good. Hopefully if anyone tries to send me an iMessage to @mac.com they should get a message that it wasn't delivered.
You may call apple it sounds like a authenticity issue on there end. No problem glad I could help lol
 

jjk454ss

macrumors 601
Original poster
Jul 10, 2008
4,496
513
This seems like a "authenticity" problem, somewhere on the iCloud, Apple ID end. Is it letting you download apps? If so then the t&c should be updated and the account shouldn't be "locked" I do no that when I had to update my payment methods my iMessage wasn't working til I did so, tho that was a long time ago

Yeah, apps are downloading fine. I guess I'll leave it as is for now and give Apple some time to figure this one out. Thanks again.
 
  • Like
Reactions: blassley

jjk454ss

macrumors 601
Original poster
Jul 10, 2008
4,496
513
So I had this with 2 iPad mini 4s. I never thought about it, but I did keep the same SIM a Card from the first one. If it's possible the SIM is doing something. Seems unlikely, likely it's on Apples end, but who knows?
 
  • Like
Reactions: blassley

zackotronic

macrumors newbie
Nov 1, 2007
26
5
You may call apple it sounds like a authenticity issue on there end. No problem glad I could help lol
oh it definitely is. When I try to log into FaceTime on my mac, I get this error.
 

Attachments

  • Facetime.png
    Facetime.png
    36.8 KB · Views: 151

blassley

macrumors member
Sep 20, 2015
64
12
So I had this with 2 iPad mini 4s. I never thought about it, but I did keep the same SIM a Card from the first one. If it's possible the SIM is doing something. Seems unlikely, likely it's on Apples end, but who knows?
Could be try taking the sim out of one, or using a different sim. Some phone company's do faulty rhings like that
 

jjk454ss

macrumors 601
Original poster
Jul 10, 2008
4,496
513
Could be try taking the sim out of one, or using a different sim. Some phone company's do faulty rhings like that

I thought about it, but I sold my iPad Air 2 and want to give that guy a good SIM with it. Plus it's all packaged up and ready to ship anyway, so just to test I'm not sure I want to now that it's working with the other Apple ID.
 

zackotronic

macrumors newbie
Nov 1, 2007
26
5
I thought about it, but I sold my iPad Air 2 and want to give that guy a good SIM with it. Plus it's all packaged up and ready to ship anyway, so just to test I'm not sure I want to now that it's working with the other Apple ID.

I doubt it has anything to do with the sim. At least in my case because it happens when I try to login to my iCloud account with FaceTime/iMessage on all three of my Apple Computers.
 

jjk454ss

macrumors 601
Original poster
Jul 10, 2008
4,496
513
I doubt it has anything to do with the sim. At least in my case because it happens when I try to login to my iCloud account with FaceTime/iMessage on all three of my Apple Computers.

True, but when it started for you was it after activating a new SIM that came with your iPad mini 4? Or is your wifi only?
 

jjk454ss

macrumors 601
Original poster
Jul 10, 2008
4,496
513
So now I just went to my Photos and it asked if I wanted to use iCloud Photo Library. I clicked yes and all my photos were removed from my ipad:(.

In setting, under photos it says preparing 5,xxx photos. I'm hoping they will appear on my ipad again.
 

jjk454ss

macrumors 601
Original poster
Jul 10, 2008
4,496
513
Photos showed up:)

Now I just have to figure out how I can xfer my stuff all to the same Apple ID. I sure wish Apple allowed merging iCloud accounts
 

zackotronic

macrumors newbie
Nov 1, 2007
26
5
So the tier 2 apple care support tech, just got back to me. and has opened a request for my situation. will let you know what happens.
 

zackotronic

macrumors newbie
Nov 1, 2007
26
5
Same here, still not working.

I plan on going to the Apple Store Friday morning, maybe they will be real slow and will help me fix it:).

I can tell you the Apple Store won't be able to do anything. They don't have access to the back end of the iCloud/Apple ID system. You'll need to open a ticket with AppleCare Phone Support so they can contact engineering.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.