Maybe that’s the trick, I’ve just try switching between my 5Ghz to 2.4Ghz and both of them (iPad Pro/ iPhone 7 Plus) got cooler...
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Can you just ask Apple to replace though? I have a 12.9 and had AC+, the battery was draining in my use. Took it to store (UK), and they just reported that the battery was fine, told me to reset it etc but still same. It's just used by wife in house so isn't too bad. I checked in coconut battery first but this didn't match up with what Apple diagnostics.
How can you just request a replacement? O tried and tried and follow we don't up on phone but they weren't having it.
My current 10.5 also has AC+ until Sep and the battery (expectantly really) isn't the best but how would I get a replacement?
Thanks
Excess fee in UK £39, but there must be an issue you report for this? You can't just say I think battery is no good send me a replacement? surely Apple.woupd run some diagnostics, even remotely to see first?
I have a Suburban Orbi setup... not too many WiFi networks here and it loses 20% per day.
Is this not normal? I have a new ipad pro 11 inch and the battery died after 5 hours, my iphone battery could last 2 days... it drops like yours
Should i get it checked at the apple store?
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How fast does your ipad pro 11 inch drop? I’m getting worried
I recently purchased a used iPad Pro 11 and noticed battery drain of about 7 or 8% per day when it wasn’t in use. I always set up my iPads to maximise the battery life so I knew this wasn’t normal.
Even during the night, with the iPad in airplane mode, every few hours the battery chart showed that the level had dropped. It was a consistent drop and there was no sign of any app activity.
When I first got the iPad, it showed the last charge had been to 92% five weeks earlier, and it still had 81% left. That suggested it wasn’t a hardware problem.
I still tried a force restart, but I’m not sure whether that made any difference. The iPad was on 1% when I left it overnight so it wasn’t surprising that it was dead the following day.
https://support.apple.com/en-gb/guide/ipad/restart-ipad-ipad63d30b5a/ios
I saw a previous comment about Microsoft Exchange - I don’t use this - but I decided to delete Microsoft OneNote. It has always struck me as being a bit clunky and inefficient although that’s mainly based on using it on my MacBook. Syncing takes longer than I would expect.
Since then, the battery life has been fine. I’ve used it for 10 minutes, left it overnight, and it’s still showing a 100% charge a day later.
It might be worth trying a force restart, deleting any Microsoft apps and thinking about any other apps that might be misbehaving. I think it's much more likely to be a software than a hardware issue.
This is the guide that I used to maximise battery life -
https://www.macworld.co.uk/how-to/iphone/iphone-ipad-battery-life-3513323/
Even during the night, with the iPad in airplane mode, every few hours the battery chart showed that the level had dropped. It was a consistent drop and there was no sign of any app activity.
When I first got the iPad, it showed the last charge had been to 92% five weeks earlier, and it still had 81% left. That suggested it wasn’t a hardware problem.
I still tried a force restart, but I’m not sure whether that made any difference. The iPad was on 1% when I left it overnight so it wasn’t surprising that it was dead the following day.
https://support.apple.com/en-gb/guide/ipad/restart-ipad-ipad63d30b5a/ios
I saw a previous comment about Microsoft Exchange - I don’t use this - but I decided to delete Microsoft OneNote. It has always struck me as being a bit clunky and inefficient although that’s mainly based on using it on my MacBook. Syncing takes longer than I would expect.
Since then, the battery life has been fine. I’ve used it for 10 minutes, left it overnight, and it’s still showing a 100% charge a day later.
It might be worth trying a force restart, deleting any Microsoft apps and thinking about any other apps that might be misbehaving. I think it's much more likely to be a software than a hardware issue.
This is the guide that I used to maximise battery life -
https://www.macworld.co.uk/how-to/iphone/iphone-ipad-battery-life-3513323/
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With zero use it's about 5% a day at worst.
I've discovered the issue with my 9.7 iPad Pro drain issue. It's because my iTunes on computer had it on Sync via Wifi or whatever it's called. Once I turned that off. The drain is normal again. I only lost 5% after being off the plug all day yesterday.
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That’s odd. My preferred note taking app is OneNote and I use it extensively almost everyday. I don’t seem to run into the issues you are describing.
I think I have solved my battery drain on my 10.5"
I changed router to my old AirPort Extreme and created one 2.4 GHz and one 5 GHz network.
My iPhone and my iPad connects to the 2.4 GHz and rest of my stuff to the 5 GHz.
My iPad is like before, no battery drain when idle. Same on my iPhone X.
With the Google WiFi router I used before there is no way to choose between 2.4 and 5 GHz. The funny thing is that it worked before the iOS updates that started the battery drain...
I changed router to my old AirPort Extreme and created one 2.4 GHz and one 5 GHz network.
My iPhone and my iPad connects to the 2.4 GHz and rest of my stuff to the 5 GHz.
My iPad is like before, no battery drain when idle. Same on my iPhone X.
With the Google WiFi router I used before there is no way to choose between 2.4 and 5 GHz. The funny thing is that it worked before the iOS updates that started the battery drain...
Since switching to my 2.4ghz network four days ago, the worst standby drain my iPad has had is 5% battery loss in 12+ hours. On my 5ghz network I could experience 15+% drain in the same amount of time. Weird thing is that I’ve had separate 2.4 and 5ghz networks for as long as I can remember, and the iPad has always been connected to 5ghz because of the speed (I have 300Mbps bandwidth, and the 2.4ghz network is not getting close to that speed). Didn’t experience the standby drain earlier, so something must have changed somehow.
Preface--like others in this thread my iPad Pro 10.5 (~9 months old, iOS 12.2) has been experiencing odd battery usage issues as well; in my case even after turning off bluetooth and background app refresh, turning off all notifications (to prevent lock screen usage), making sure no apps are running in the background or otherwise backgrounded, no iCloud backup enabled, connected to my wifi on the AC 5 GHz band, and with my iPad in standby/locked mode (i.e., not actively using it at all) for 5 days straight, at the end of the 5 days iOS Battery Status showed ~10% battery drain each day except for one of the days where it showed a ~20% drain--oddly enough on the day that showed 20% drain the battery status reported that no apps were open or otherwise running that day, including no home and lock screen usage.
Took my iPad to the Genius Bar--they ran h/w diagnostics which came back clean including the battery health; because of this clean bill of health they would not do anything as far as replacement and instead suggested that maybe one of my apps may be the culprit. I'll give them that so what I'm doing now is to wipe my iPad clean, restore as new, not restore my backup to it, put it in Airplane Mode (I won't tell it to connect to my Wifi), not log into my iCloud and iTunes account on the iPad, charge the iPad to 100%, then check on the battery usage after letting it sit locked/standby and untouched for about a week--if after all that it still shows the same abnormal battery drain (10% per day), then I'm pretty much at wits' end since Apple support will tell me after another diagnostic check that everything checks out okay.
Now before someone offers that a 10% drain per day even on standby is *normal*, I offer that my iPad Air 2 doesn't exhibit such odd battery usage/drain behavior--this despite the fact that unlike the Pro that I kept locked and on standby the entire time, I actually used the Air 2 for a few minutes or so during some of those same 5 days...and oh BTW bluetooth is enabled on it. IOW--at the end of the 5 days the Air 2 still showed ~80% remaining whereas the Pro showed ~40%. Yes all this is apples and oranges (forgive the pun) but it still doesn't quite explain how a Pro that wasn't used at all can exhibit a battery drain greater than that of an Air 2 which was used during the same period.
Sorry for the long-winded post but I wanted to be sure I didn't leave out any factors that might explain why my iPad Pro drains 10% each day even when not actively being used.
Took my iPad to the Genius Bar--they ran h/w diagnostics which came back clean including the battery health; because of this clean bill of health they would not do anything as far as replacement and instead suggested that maybe one of my apps may be the culprit. I'll give them that so what I'm doing now is to wipe my iPad clean, restore as new, not restore my backup to it, put it in Airplane Mode (I won't tell it to connect to my Wifi), not log into my iCloud and iTunes account on the iPad, charge the iPad to 100%, then check on the battery usage after letting it sit locked/standby and untouched for about a week--if after all that it still shows the same abnormal battery drain (10% per day), then I'm pretty much at wits' end since Apple support will tell me after another diagnostic check that everything checks out okay.
Now before someone offers that a 10% drain per day even on standby is *normal*, I offer that my iPad Air 2 doesn't exhibit such odd battery usage/drain behavior--this despite the fact that unlike the Pro that I kept locked and on standby the entire time, I actually used the Air 2 for a few minutes or so during some of those same 5 days...and oh BTW bluetooth is enabled on it. IOW--at the end of the 5 days the Air 2 still showed ~80% remaining whereas the Pro showed ~40%. Yes all this is apples and oranges (forgive the pun) but it still doesn't quite explain how a Pro that wasn't used at all can exhibit a battery drain greater than that of an Air 2 which was used during the same period.
Sorry for the long-winded post but I wanted to be sure I didn't leave out any factors that might explain why my iPad Pro drains 10% each day even when not actively being used.
I’d be happy with a 10% drain. My 10.5 was put on the kitchen counter last night at 10 with 58% battery and this morning at 7 it was down to 16%. This was sitting 6ft from my router. This only started occurring within the last 30 days or so. It’s obviously software related.
Try a DFU restore.
My Pro 10.5 was losing maybe 0.5% an hour on standby. Now it loses 0% overnight. If it’s 25% and I get up after 8-9 hrs, it’s still 25%.
I have battery issues with mine as well. It’s sporadic so there’s no pattern to it but as an example one day last week I left for work in the morning & put my iPad in my bag (it had been charging overnight as usual, so battery was at 100%).
I didn’t use it at all during the day, but when I got back home around 9 hours later, I could feel the side pocket of my bag was warm & the iPad had completely drained its battery. I tried to identify what app had been using the battery, but it showed no usage at all.
This has happened many times and I put it down to a rogue app that was possibly active in the background. But if battery usage by app shows 0% for everything then what can it be? Could it be a bug in Exchange? I have three exchange mail accounts setup. Could it be a bug with iCloud continually keeping the device active?
I’m baffled.
I didn’t use it at all during the day, but when I got back home around 9 hours later, I could feel the side pocket of my bag was warm & the iPad had completely drained its battery. I tried to identify what app had been using the battery, but it showed no usage at all.
This has happened many times and I put it down to a rogue app that was possibly active in the background. But if battery usage by app shows 0% for everything then what can it be? Could it be a bug in Exchange? I have three exchange mail accounts setup. Could it be a bug with iCloud continually keeping the device active?
I’m baffled.
Preface--I did another battery drain test except this time I set up my Pro as new, did not restore any backups to it, put it in Airplane Mode (made sure both BT and Wifi are indeed off), did not sign into iCloud and iTunes, and made sure all Notifications are disabled and Background Refresh is Off.
Update--I checked on my Pro yesterday (Sunday), which would make it just about 7 days after I took it off the charger at 100%--remaining charge level shows 95% (I suppose that's a good thing even though a very small part of me still wonders how an iPad that hadn't been touched at all during the past 7 days can still manage to drain 5% but I'll take it as a positive anyways) so I guess that means possibly either one or more of my installed apps is problemetic and/or maybe an issue with Wifi communication (or radio). I've restored my backup and now am running my regular drain test (started today/Monday, Wifi turned on but BT is off) to see how things fare at the end of the week.
Update--I checked on my Pro yesterday (Sunday), which would make it just about 7 days after I took it off the charger at 100%--remaining charge level shows 95% (I suppose that's a good thing even though a very small part of me still wonders how an iPad that hadn't been touched at all during the past 7 days can still manage to drain 5% but I'll take it as a positive anyways) so I guess that means possibly either one or more of my installed apps is problemetic and/or maybe an issue with Wifi communication (or radio). I've restored my backup and now am running my regular drain test (started today/Monday, Wifi turned on but BT is off) to see how things fare at the end of the week.
Update--I restored from backup and ran another drain test this past week; checked yesterday, discovered that not only is the unusual drain issue back, it's even worse than it was before I took my Pro to the Genius Bar--instead of draining on average ~10% per day, it drained at an average of nearly 18% per day!!!!!
I've started another drain test today--left my backup in place but this time my Pro is in full Airplane Mode; if after about a week it drains excessively again, then I suppose I'll have to uninstall apps one by one to see which one is the culprit. If OTOH it doesn't drain excessively, then I'd have to venture that the issue is wifi-related--however, I'd be hard-pressed to think that it's my wifi network given that my other iPads connected to the same wifi network don't have the same excessive drain issue.
I've started another drain test today--left my backup in place but this time my Pro is in full Airplane Mode; if after about a week it drains excessively again, then I suppose I'll have to uninstall apps one by one to see which one is the culprit. If OTOH it doesn't drain excessively, then I'd have to venture that the issue is wifi-related--however, I'd be hard-pressed to think that it's my wifi network given that my other iPads connected to the same wifi network don't have the same excessive drain issue.
FYI - in my case turning on Airplane mode stopped the drain on my IPP 10.5. I also tried restoring as new and not installing any apps and the battery drain was there, but perhaps a a slightly lower rate. My 10.5 drain also seems to be dependent on the network I am on (drain is worse at home than at my parents house). My 2018 IPP 12.9 doesn't drain near as much (maybe 5% per day).
iOS 12.3 update dropped today. Hoping that this fixes the issue, but I doubt it will. At this point I'm thinking it is either a hardware or software issue that only affects the IPP 10.5. I'm not sure it will ever be fixed although I think Apple might be aware of it. The Genius was quick to replace my 10.5 with a refurbished unit but was also quick to point out that if the issue still exists with the new unit there was nothing they could do.