iPad Pro iPad Pro 10.5: deserved or undeserved reputation as a lemon product?

[Shanghaichica]

I have a 10.5 iPad Pro which I bought in July 2017 so it’s over 2.5 years old now and it’s still working as well as the day I bought it. I’ve not had any of the white spot issues.

I do have a slight bend near the smart connector but it doesn’t effect the function of the device at all. It’s been that way for about 2 years. I have it connected to the Smart Keyboard all the time so most of the time I forget it’s even there. I had Apple care plus and could have had it replaced but I didn’t bother because as I said it doesn’t effect usage and the way I use it I can’t even see it. I didn’t think it was worth the hassle of going through the process of getting a replacement when I could’ve ended up with a worse unit, I.e one with the white spot Problem.

I think even if I was buying a new iPad today and I was deciding between the iPad Pro 2017 and the iPad Air 3 I’d still get the iPad Pro 2017. I have an iPad mini 5th gen with the same chip as the iPad Air 3 and my iPad Pro 10.5 is just as fast, smooth and responsive as my iPad mini.

 

[Steve121178]

Had mine since Summer 2017, I’ve had zero issues with it.

It finally started to show its potential with the release of iPadOS.

 

[AutomaticApple]

I like how your statistics act like it represents every 10.5" owner.

Don't bother arguing. It isn't worth it.

 

[DiCaprioAngel]

I've had my 10.5" since December of 2017 and no white spots at all. Device still looks brand new and functions just as fast and as well as it did from day 1. Every product will have a fault in there somehow. It happens when things are manufactured. No company has ever had a flawless launch of products. Samsung has been through their share of faulty products just like Apple and LG and plenty more. Just because there are reports of a few faults doesnt mean that the entire population of product that has been distributed will have that problem. It is unfortunate that some have had the issue, but like I said, it doesnt mean that EVERYONE will have that issue. Theres no need to make it seem like its something as drastic as the battery incident that Samsung has to deal with for the Note7

 

[DragonX]

Just because there are reports of a few faults doesnt mean that the entire population of product that has been distributed will have that problem.

Like, really? 30% of iPad owners in this thread is just a few? Have you seen how many people reported problems with the iPads overall? It's not just a few faults, it's a lot of recent problems! Just have a look at a few:

MacRumors News:

Growing Number of iPad Pro Owners Complain of Screen Stuttering Issues

Some iPad Pro owners who have 2017 and 2018 models have increasingly been running into issues with screen stuttering, based on a slew of threads on the Apple Support communities and the MacRumors forums. Affected users have iPad Pro models that sometimes refuse to register touch gestures...

forums.macrumors.com

(16+ pages of comments!)
iFixit (not just about 12.9, it's problems with all of the iPads):

SOLVED: iPad Pro 12.9 touchscreen is unresponsive from time to time - iPad Pro 12.9"

It’s definitely hardware. I had the same problem and was driving me nuts. Wouldn’t respond frequently and typing was impossible. It then started shutting down after a full charge and there was a slightly brighter spot in the middle of the screen . My suspicion was that the battery was done...

www.ifixit.com

3 years old thread, still standing!

Related to 10.5 models:
https://forums.macrumors.com/threads/10-5-pro-with-unresponsive-screen.2170164/
https://forums.macrumors.com/threads/2nd-gen-10-5”-degraded-touch-screen-sensitivity.2172781/

Is your iPad Pro 10.5 curved

My wife picked up my 10.5" iPad Pro today and I just got a chance to open it. Beautiful, however it has a definite curve more noticeable across the top and bottom, its only very slight, but if you put a straight rule across the top or bottom you can see daylight in the middle - anyone else...

forums.macrumors.com

New iPad pro 10.5 curved out of the box

Hi together, as i already mentioned in an other thread, my new iPad 10.5 wifi 256GB is slightly curved. When placing a rule on the display from the bottom to the top, there is a gap of about 1-1.5mm in the middle. The back side of the iPad has a corresponding light bump. For me, the curve is...

forums.macrumors.com

iPad Pro 10.5 Case Warped/Bent/Concave

I just received a new iPad Pro, 256 GB, Space Grey, Wi-Fi only. When looking it over, I noticed that the case is slightly curved/warped. It is quite noticeable when looking along the long edge - it's curved concave up, and might be about 1-1.5 mm or so in the middle. You can even see it in the...

forums.macrumors.com

Other forum threads:

Unresponsive screen ipad pro 12.9 2nd gen

Hello all, after the last two updates my ipad pro 12.9’ 2nd gen has issues with not responsive screen often. I need to exit the application or click the home button multiple times or lock the screen and all goes well after. Did a factory reset but nothing helped. Anyone else with the same issue...

forums.macrumors.com

(29+ pages of frustration!)

2016 iPad Pro 12.9 screen intermittently unresponsive

iOS 11.3.1. It seems that my 2 year old 2016 iPad Pro has become unresponsive to touch. I frequently have to touch buttons multiple times for them to register and swiping and scrolling is generally a pain. It’s almost as if the software is too cpu intensive and it makes the iPad lag. I have...

forums.macrumors.com

12.9 iPad pro Gen 3 touchscreen problem

I bought a new 12.9" iPad pro on the first available day last Wednesday. The o, k, and to a lesser extent i and j keys on the on-screen software keyboard consistently recognized touch with a click and change in colour of the key but the letter would often not appear in any program. For o in...

forums.macrumors.com

iPad Pro Stuttering Issue Now More Widespread

The stuttering issue with the 2018 12.9 inch Pro is becoming more common now as I have been monitoring the thread on the Apple support pages. Some people with older models have also had the issue happen to them too. For context, My iPad was working perfectly until suddenly in Procreate it began...

forums.macrumors.com

Missing Keystrokes

I've been a long time user of iPad since gen 1 and owned several down the years so quite used to the one screen keyboard. However since I've started using this 12.9 Pro the keyboard is driving me nuts. I'm constantly having to correct my typing, especially for a missing space, but also for...

forums.macrumors.com

Known Problem? Screen stops responding

Newest 12.9’” iPad Pro, 1 TB/6 Gb model running iOS 12.1.3., no Screen Protector applied. Seems to occur on all areas of the screen. Screen freezes. Started cropping up just in the last few weeks, seems to be getting worse. Reacts as though the screen was very dirty or my finger isn’t...

forums.macrumors.com

iPad Pro 12.9 2018 Screen Latency issues

I have owned numerous iPads since the beginning and never had this issue before. I love the new Pro but it seems, more often then not, the screen will not react to my touch. Texts in iMessage will freeze as I am typing, scrolling with my finger will not register. It is almost as if the OS is...

forums.macrumors.com

Screen stutter iPad Pro 2018?

Hey guys, I’m on the iPad Pro 2018 12.9. I’ve had every version of the Pro and at some stage or another, they begin to stutter. Some days, I’ll wake up, try to use it in the morning and it won’t register a lot of my gestures. This seemed to be a big problem with my series 2 as it was doing it...

forums.macrumors.com

Screen touch unresponsive on 2018 iPad Pro's?

My girlfriend just let me know that her screen on her 12.9 iPad Pro from 2018 was unresponsive for a solid minute today while at work. She knows nothing of the previous ordeals with the 2017 models. Does anyone else have this issue? This is with just the WiFi model, not the LTE one.

forums.macrumors.com

Screen Stuttering issue on 11" iPad Pros ?

How rampant is the screen stuttering issue on the 11" iPad Pro ? MacRumors is reporting the issue occuring on the 12" iPP of 2018. Can anyone confirm if there are seeing this issue on the 11" iPad Pro aswell?

forums.macrumors.com

Touch screen response issues?

In the past week or so, the touch screen response on my iPad Pro 11” (about 6 weeks old) has gotten terrible. Sometimes typing doesn’t respond at all.... swipes sometimes only partially work... it is super annoying. Rebooting doesn’t seem to make any real impact. It’s acting either like the...

forums.macrumors.com

Screen not always reacting to touch

iPad Pro 12.9, 1st generation from 2015. Using ForScore App doesn't always react to finger touch to turn page. Playing a very fast piece of music it simply needs to respond to first touch. Any thoughts on something I'm missing?

forums.macrumors.com

That's definitely A LOT of people having problems with all of the recent iPads.

 

[sparksd]

Like, really? 30% of iPad owners in this thread is just a few? Have you seen how many people reported problems with the iPads overall? It's not just a few faults, it's a lot of recent problems! Just have a look at a few:

MacRumors News:

Growing Number of iPad Pro Owners Complain of Screen Stuttering Issues

Some iPad Pro owners who have 2017 and 2018 models have increasingly been running into issues with screen stuttering, based on a slew of threads on the Apple Support communities and the MacRumors forums. Affected users have iPad Pro models that sometimes refuse to register touch gestures...

forums.macrumors.com

(16+ pages of comments!)
iFixit (not just about 12.9, it's problems with all of the iPads):

SOLVED: iPad Pro 12.9 touchscreen is unresponsive from time to time - iPad Pro 12.9"

It’s definitely hardware. I had the same problem and was driving me nuts. Wouldn’t respond frequently and typing was impossible. It then started shutting down after a full charge and there was a slightly brighter spot in the middle of the screen . My suspicion was that the battery was done...

www.ifixit.com

3 years old thread, still standing!

Related to 10.5 models:
https://forums.macrumors.com/threads/10-5-pro-with-unresponsive-screen.2170164/
https://forums.macrumors.com/threads/2nd-gen-10-5”-degraded-touch-screen-sensitivity.2172781/

Is your iPad Pro 10.5 curved

My wife picked up my 10.5" iPad Pro today and I just got a chance to open it. Beautiful, however it has a definite curve more noticeable across the top and bottom, its only very slight, but if you put a straight rule across the top or bottom you can see daylight in the middle - anyone else...

forums.macrumors.com

New iPad pro 10.5 curved out of the box

Hi together, as i already mentioned in an other thread, my new iPad 10.5 wifi 256GB is slightly curved. When placing a rule on the display from the bottom to the top, there is a gap of about 1-1.5mm in the middle. The back side of the iPad has a corresponding light bump. For me, the curve is...

forums.macrumors.com

iPad Pro 10.5 Case Warped/Bent/Concave

I just received a new iPad Pro, 256 GB, Space Grey, Wi-Fi only. When looking it over, I noticed that the case is slightly curved/warped. It is quite noticeable when looking along the long edge - it's curved concave up, and might be about 1-1.5 mm or so in the middle. You can even see it in the...

forums.macrumors.com

Other forum threads:

Unresponsive screen ipad pro 12.9 2nd gen

Hello all, after the last two updates my ipad pro 12.9’ 2nd gen has issues with not responsive screen often. I need to exit the application or click the home button multiple times or lock the screen and all goes well after. Did a factory reset but nothing helped. Anyone else with the same issue...

forums.macrumors.com

(29+ pages of frustration!)

2016 iPad Pro 12.9 screen intermittently unresponsive

iOS 11.3.1. It seems that my 2 year old 2016 iPad Pro has become unresponsive to touch. I frequently have to touch buttons multiple times for them to register and swiping and scrolling is generally a pain. It’s almost as if the software is too cpu intensive and it makes the iPad lag. I have...

forums.macrumors.com

12.9 iPad pro Gen 3 touchscreen problem

I bought a new 12.9" iPad pro on the first available day last Wednesday. The o, k, and to a lesser extent i and j keys on the on-screen software keyboard consistently recognized touch with a click and change in colour of the key but the letter would often not appear in any program. For o in...

forums.macrumors.com

iPad Pro Stuttering Issue Now More Widespread

The stuttering issue with the 2018 12.9 inch Pro is becoming more common now as I have been monitoring the thread on the Apple support pages. Some people with older models have also had the issue happen to them too. For context, My iPad was working perfectly until suddenly in Procreate it began...

forums.macrumors.com

Missing Keystrokes

I've been a long time user of iPad since gen 1 and owned several down the years so quite used to the one screen keyboard. However since I've started using this 12.9 Pro the keyboard is driving me nuts. I'm constantly having to correct my typing, especially for a missing space, but also for...

forums.macrumors.com

Known Problem? Screen stops responding

Newest 12.9’” iPad Pro, 1 TB/6 Gb model running iOS 12.1.3., no Screen Protector applied. Seems to occur on all areas of the screen. Screen freezes. Started cropping up just in the last few weeks, seems to be getting worse. Reacts as though the screen was very dirty or my finger isn’t...

forums.macrumors.com

iPad Pro 12.9 2018 Screen Latency issues

I have owned numerous iPads since the beginning and never had this issue before. I love the new Pro but it seems, more often then not, the screen will not react to my touch. Texts in iMessage will freeze as I am typing, scrolling with my finger will not register. It is almost as if the OS is...

forums.macrumors.com

Screen stutter iPad Pro 2018?

Hey guys, I’m on the iPad Pro 2018 12.9. I’ve had every version of the Pro and at some stage or another, they begin to stutter. Some days, I’ll wake up, try to use it in the morning and it won’t register a lot of my gestures. This seemed to be a big problem with my series 2 as it was doing it...

forums.macrumors.com

Screen touch unresponsive on 2018 iPad Pro's?

My girlfriend just let me know that her screen on her 12.9 iPad Pro from 2018 was unresponsive for a solid minute today while at work. She knows nothing of the previous ordeals with the 2017 models. Does anyone else have this issue? This is with just the WiFi model, not the LTE one.

forums.macrumors.com

Screen Stuttering issue on 11" iPad Pros ?

How rampant is the screen stuttering issue on the 11" iPad Pro ? MacRumors is reporting the issue occuring on the 12" iPP of 2018. Can anyone confirm if there are seeing this issue on the 11" iPad Pro aswell?

forums.macrumors.com

Touch screen response issues?

In the past week or so, the touch screen response on my iPad Pro 11” (about 6 weeks old) has gotten terrible. Sometimes typing doesn’t respond at all.... swipes sometimes only partially work... it is super annoying. Rebooting doesn’t seem to make any real impact. It’s acting either like the...

forums.macrumors.com

Screen not always reacting to touch

iPad Pro 12.9, 1st generation from 2015. Using ForScore App doesn't always react to finger touch to turn page. Playing a very fast piece of music it simply needs to respond to first touch. Any thoughts on something I'm missing?

forums.macrumors.com

That's definitely A LOT of people having problems with all of the recent iPads.

Not surprising for a forum like this - where people post issues they are having. See the same thing with other devices and other forums. We have multiple iPads in my broader family and none of them are having these issues; from that I take that no iPads are having problems. You can't extrapolate to the general from these samplings in this environment.

 

[DragonX]

Not surprising for a forum like this - where people post issues they are having. See the same thing with other devices and other forums. We have multiple iPads in my broader family and none of them are having these issues; from that I take that no iPads are having problems. You can't extrapolate to the general from these samplings in this environment.

And all my friends and me have various problems with the iPad. So let's start from that we can't extrapolate your personal family experience to the whole world.

 

[sparksd]

And all my friends and me have various problems with the iPad. So let's start from that we can't extrapolate your personal family experience to the whole world.

I will leave it at that - done - as there is no way I will come to your view on this nor will you come to mine.

 

[rui no onna]

And all my friends and me have various problems with the iPad. So let's start from that we can't extrapolate your personal family experience to the whole world.

Neither can we extrapolate you and your friends' experience to the whole world.

Simply put, we really have no way of knowing how prevalent these issues are with the small sample sizes we have knowledge of or access to.

I believe Apple sells around 30-50 million iPads each year. Even if 10,000 people had an issue, that's a drop in the bucket compared to the entire installed base.

 

[DragonX]

Neither can we extrapolate you and your friends' experience to the whole world.

Simply put, we really have no way of knowing how prevalent these issues are with the small sample sizes we have knowledge of or access to.

I believe Apple sells around 30-50 million iPads each year. Even if 10,000 people had an issue, that's a drop in the bucket compared to the entire installed base.

Haha, where does the number 10,000 come from? I would say it's more like 10 million.

 

[rui no onna]

Haha, where does the number 10,000 come from? I would say it's more like 10 million.

Class action lawsuits appear to be a dime a dozen in the US. If you truly believe the issue is that widespread, find a lawyer to take on the case.

 

[Digitalguy]

I think people should stop making statistics in either direction. The white spot issue could concert millions of ipads or not. Nobody can tell here. And those who say it's a small minority have no more data than the others... There maybe be many more white spot ipads than galaxy note 7 exploding, but this is not an issue that requires a recall of the product so Apple can get away with it... Personally I have the issue and it's annoying. Dark mode helps but until google stops treating ipads like second class citizens to give Android an advantage and implements dark mode in all its apps there are still too many apps that make me hate this screen...

 

[rui no onna]

I think people should stop making statistics in either direction. The white spot issue could concert millions of ipads or not. Nobody can tell here. And those who say it's a small minority have no more data than the others...

As mentioned:

Simply put, we really have no way of knowing how prevalent these issues are with the small sample sizes we have knowledge of or access to.

I believe Apple sells around 30-50 million iPads each year. Even if 10,000 people had an issue, that's a drop in the bucket compared to the entire installed base.

Note, my point with the 10,000 mentioned is that it's still a small sample size compared to the entire user base. Obviously, I have no idea how many are actually affected although my Pro 10.5 seems fine.

There maybe be many more white spot ipads than galaxy note 7 exploding, but this is not an issue that requires a recall of the product so Apple can get away with it...

I actually think this is pretty likely - more iPads affected by bright spot issue and unresponsiveness than Note 7s with exploding batteries. The difference is it's not a life and death thing.

I don't think Apple's gonna do anything to address these issues short of a class action lawsuit or major news article like the iPhone performance slowdown related to low battery health.

 

[DragonX]

Note, my point with the 10,000 mentioned is that it's still a small sample size compared to the entire user base. Obviously, I have no idea how many are actually affected although my Pro 10.5 seems fine.

What? I don't understand, who says it's 10,000? I still think it's more like 10 million.
My iPad doesn't feel fine at all. And it's a warranty replacement by the way.

I don't think Apple's gonna do anything to address these issues short of a class action lawsuit or major news article like the iPhone performance slowdown related to low battery health.

I (still) hope they will. And yeah, I think we need a journalist who has a problem with the iPad to make a strong lawsuit (like it happened with the butterfly keyboard).

 

[Digitalguy]

What? I don't understand, who says it's 10,000? I still think it's more like 10 million.
My iPad doesn't feel fine at all. And it's a warranty replacement by the way.



I (still) hope they will. And yeah, I think we need a journalist, who has a problem with the iPad to make a strong lawsuit (like it happened with the butterfly keyboard).

Unfortunately I don't think it will ever happen. Keyboard issues can make a mac unusable. The white spot just makes the ipad ugly, not unsable.

 

[rui no onna]

What? I don't understand, who says it's 10,000? I still think it's more like 10 million.

That was a random number I threw out as an example. Neither you nor I have any concrete knowledge how many iPads are actually affected.

 

[DiCaprioAngel]

More people will complain than praise. That's my take on it. Doesnt make a difference to me. There will always be something people are not happy with and that's fine. Dont buy the product and move on

Like, really? 30% of iPad owners in this thread is just a few? Have you seen how many people reported problems with the iPads overall? It's not just a few faults, it's a lot of recent problems! Just have a look at a few:

MacRumors News:

Growing Number of iPad Pro Owners Complain of Screen Stuttering Issues

Some iPad Pro owners who have 2017 and 2018 models have increasingly been running into issues with screen stuttering, based on a slew of threads on the Apple Support communities and the MacRumors forums. Affected users have iPad Pro models that sometimes refuse to register touch gestures...

forums.macrumors.com

(16+ pages of comments!)
iFixit (not just about 12.9, it's problems with all of the iPads):

SOLVED: iPad Pro 12.9 touchscreen is unresponsive from time to time - iPad Pro 12.9"

It’s definitely hardware. I had the same problem and was driving me nuts. Wouldn’t respond frequently and typing was impossible. It then started shutting down after a full charge and there was a slightly brighter spot in the middle of the screen . My suspicion was that the battery was done...

www.ifixit.com

3 years old thread, still standing!

Related to 10.5 models:
https://forums.macrumors.com/threads/10-5-pro-with-unresponsive-screen.2170164/
https://forums.macrumors.com/threads/2nd-gen-10-5”-degraded-touch-screen-sensitivity.2172781/

Is your iPad Pro 10.5 curved

My wife picked up my 10.5" iPad Pro today and I just got a chance to open it. Beautiful, however it has a definite curve more noticeable across the top and bottom, its only very slight, but if you put a straight rule across the top or bottom you can see daylight in the middle - anyone else...

forums.macrumors.com

New iPad pro 10.5 curved out of the box

Hi together, as i already mentioned in an other thread, my new iPad 10.5 wifi 256GB is slightly curved. When placing a rule on the display from the bottom to the top, there is a gap of about 1-1.5mm in the middle. The back side of the iPad has a corresponding light bump. For me, the curve is...

forums.macrumors.com

iPad Pro 10.5 Case Warped/Bent/Concave

I just received a new iPad Pro, 256 GB, Space Grey, Wi-Fi only. When looking it over, I noticed that the case is slightly curved/warped. It is quite noticeable when looking along the long edge - it's curved concave up, and might be about 1-1.5 mm or so in the middle. You can even see it in the...

forums.macrumors.com

Other forum threads:

Unresponsive screen ipad pro 12.9 2nd gen

Hello all, after the last two updates my ipad pro 12.9’ 2nd gen has issues with not responsive screen often. I need to exit the application or click the home button multiple times or lock the screen and all goes well after. Did a factory reset but nothing helped. Anyone else with the same issue...

forums.macrumors.com

(29+ pages of frustration!)

2016 iPad Pro 12.9 screen intermittently unresponsive

iOS 11.3.1. It seems that my 2 year old 2016 iPad Pro has become unresponsive to touch. I frequently have to touch buttons multiple times for them to register and swiping and scrolling is generally a pain. It’s almost as if the software is too cpu intensive and it makes the iPad lag. I have...

forums.macrumors.com

12.9 iPad pro Gen 3 touchscreen problem

I bought a new 12.9" iPad pro on the first available day last Wednesday. The o, k, and to a lesser extent i and j keys on the on-screen software keyboard consistently recognized touch with a click and change in colour of the key but the letter would often not appear in any program. For o in...

forums.macrumors.com

iPad Pro Stuttering Issue Now More Widespread

The stuttering issue with the 2018 12.9 inch Pro is becoming more common now as I have been monitoring the thread on the Apple support pages. Some people with older models have also had the issue happen to them too. For context, My iPad was working perfectly until suddenly in Procreate it began...

forums.macrumors.com

Missing Keystrokes

I've been a long time user of iPad since gen 1 and owned several down the years so quite used to the one screen keyboard. However since I've started using this 12.9 Pro the keyboard is driving me nuts. I'm constantly having to correct my typing, especially for a missing space, but also for...

forums.macrumors.com

Known Problem? Screen stops responding

Newest 12.9’” iPad Pro, 1 TB/6 Gb model running iOS 12.1.3., no Screen Protector applied. Seems to occur on all areas of the screen. Screen freezes. Started cropping up just in the last few weeks, seems to be getting worse. Reacts as though the screen was very dirty or my finger isn’t...

forums.macrumors.com

iPad Pro 12.9 2018 Screen Latency issues

I have owned numerous iPads since the beginning and never had this issue before. I love the new Pro but it seems, more often then not, the screen will not react to my touch. Texts in iMessage will freeze as I am typing, scrolling with my finger will not register. It is almost as if the OS is...

forums.macrumors.com

Screen stutter iPad Pro 2018?

Hey guys, I’m on the iPad Pro 2018 12.9. I’ve had every version of the Pro and at some stage or another, they begin to stutter. Some days, I’ll wake up, try to use it in the morning and it won’t register a lot of my gestures. This seemed to be a big problem with my series 2 as it was doing it...

forums.macrumors.com

Screen touch unresponsive on 2018 iPad Pro's?

My girlfriend just let me know that her screen on her 12.9 iPad Pro from 2018 was unresponsive for a solid minute today while at work. She knows nothing of the previous ordeals with the 2017 models. Does anyone else have this issue? This is with just the WiFi model, not the LTE one.

forums.macrumors.com

Screen Stuttering issue on 11" iPad Pros ?

How rampant is the screen stuttering issue on the 11" iPad Pro ? MacRumors is reporting the issue occuring on the 12" iPP of 2018. Can anyone confirm if there are seeing this issue on the 11" iPad Pro aswell?

forums.macrumors.com

Touch screen response issues?

In the past week or so, the touch screen response on my iPad Pro 11” (about 6 weeks old) has gotten terrible. Sometimes typing doesn’t respond at all.... swipes sometimes only partially work... it is super annoying. Rebooting doesn’t seem to make any real impact. It’s acting either like the...

forums.macrumors.com

Screen not always reacting to touch

iPad Pro 12.9, 1st generation from 2015. Using ForScore App doesn't always react to finger touch to turn page. Playing a very fast piece of music it simply needs to respond to first touch. Any thoughts on something I'm missing?

forums.macrumors.com

That's definitely A LOT of people having problems with all of the recent iPads.

 

[playtech1]

Myself and two family members each have - and love - the 10.5 inch iPad Pro.

It's a great piece of kit that does not feel dated at all in the hand or in use.

I have two issues: (i) when charging with a non-apple charger the screen becomes unresponsive and (ii) when using a tempered glass screen protector the touch screen becomes gradually less responsive until replaced.

The former issue seems to be a problem with the iPad (the chargers work fine on other iOS devices) and the latter seems to be because the thickness of tempered glass means it's at the margins of what the touch screen can handle.

Would I get it again? Absolutely.

 

[DragonX]

Unfortunately I don't think it will ever happen. Keyboard issues can make a mac unusable. The white spot just makes the ipad ugly, not unsable.

I'm not talking just about white spot, I'm talking about screen unresponsiveness, light bleeding and bending. This is crazy how many issues modern iPads have.

Myself and two family members each have - and love - the 10.5 inch iPad Pro.

It's a great piece of kit that does not feel dated at all in the hand or in use.

I have two issues: (i) when charging with a non-apple charger the screen becomes unresponsive and (ii) when using a tempered glass screen protector the touch screen becomes gradually less responsive until replaced.

The former issue seems to be a problem with the iPad (the chargers work fine on other iOS devices) and the latter seems to be because the thickness of tempered glass means it's at the margins of what the touch screen can handle.

Would I get it again? Absolutely.

That's how unresponsiveness starts, unfortunately you face a well-known disease of all modern iPads. Just have a look:
https://forums.macrumors.com/thread...-complain-of-screen-stuttering-issues.2176245

I had the same problem, started with the charger (Apple genuine), then iPad started to become unresponsive every so often during games, office documents, etc. Even when not connected to charger. Then I replaced it with the warranty. And then the replacement started to do the same all the time!

Would I get it again? Unless Apple fixes this global issue - never. Why pay money to greedy salesmen that pay for their ignorance from your pocket?

 

[AutomaticApple]

I'm not talking just about white spot, I'm talking about screen unresponsiveness, light bleeding and bending. This is crazy how many issues modern iPads have.

The regular 10.2-inch iPad doesn't seem to have any issues.

 

[sparksd]

I'm not talking just about white spot, I'm talking about screen unresponsiveness, light bleeding and bending. This is crazy how many issues modern iPads have.



That's how unresponsiveness starts, unfortunately you face a well-known disease of all modern iPads. Just have a look:
https://forums.macrumors.com/thread...-complain-of-screen-stuttering-issues.2176245

I had the same problem, started with the charger (Apple genuine), then iPad started to become unresponsive every so often during games, office documents, etc. Even when not connected to charger. Then I replaced it with the warranty. And then the replacement started to do the same all the time!

Would I get it again? Unless Apple fixes this global issue - never. Why pay money to greedy salesmen that pay for their ignorance from your pocket?

Yep, vote with your pocketbook.

 

[elmarjazz]

I’m on-line (Hold) with Apple as Im [trying] to type this... 2 months out of warranty, white spot and difficult to use touch responsiveness. If I went ahead with the repair, they want to charge me ¥53,680! That’s $500usd! Half the cost of it new after a bit more than a year, and I’m still making payments too. Not sure if the problems will worsen, and make this basically unusable. Apple rep. Came back on, checking with the higher ups. Will find out more later.

They are going to make me visit the city Apple Store in person to try and see if Maybe the price can be lowered. Just what I need to hear, with coronavirus.

 

[JMountainDew]

I have had mine since it was first released and I often use it as my daily device. I have experienced no issues at all.

 

[zkap]

Just to pitch in, I've had mine for a year now. I did my research before buying the iPad and between the 10,5 inch, 11 inch and iPad Air 3 I went for the 10,5 inch as it seemed to be exactly like the OP said - the sweet spot of features, capability and price. I have not had any regrets. The ony "issue" is that it came with 95% battery out of the box, but other than that it's great. I think with iPadOS 14 it will be an even better device. I use it without a screen protector, it's in a case all of the time (cheap one bough off eBay, I need it as I use the iPad for work mostly so I need something to keep it sitting upright while I type) and I use the bluetooth Magic Keyboard with it. It's a great combination for me and the iPad has not had any problems whatsoever. I use it quite a bit, too. It's not like the iPad sits on the table untouched. Also, I take it with me to work often, so it spent a lot of time in my backpack. No issues with anything so far.

ProMotion is great, but I feel like memory management could be better so here's hoping for iPadOS 14.

 

[smbu2000]

I’m on-line (Hold) with Apple as Im [trying] to type this... 2 months out of warranty, white spot and difficult to use touch responsiveness. If I went ahead with the repair, they want to charge me ¥53,680! That’s $500usd! Half the cost of it new after a bit more than a year, and I’m still making payments too. Not sure if the problems will worsen, and make this basically unusable. Apple rep. Came back on, checking with the higher ups. Will find out more later.

They are going to make me visit the city Apple Store in person to try and see if Maybe the price can be lowered. Just what I need to hear, with coronavirus.

If you’re still making payments on it, why didn’t you get AC+ with it or coverage via your carrier (Docomo/Softbank/AU) if that’s how you bought it.
Hope you can get it replaced.

Original topic: I had touch issues with my 2nd gen. 12.9 iPP (same gen. as 10.5”). Even after getting it replaced by Apple it would eventually happen again. I think they replaced mine 2 or 3 times (under AC+). I eventually sold it after getting it replaced the last time and picked up the 3rd gen. 12.9 (2018) iPP. I haven’t had any touch issues with it so far.