Like I said, nastiness. Awesome customer service skills--can see you went far, lol.
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iPad Pro: How Apple Intends to Avoid Another 'Bendgate' Controversy
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If I remember correctly, the bend from the factory ended up being something like half of a dime’s diameter over the length of the iPad. SO, the bend Apple was talking about being acceptable could not really be noticed at a glance, you’d need a surface to compare it against.
And this is just the kind of situation that someone outside Apple testing would indicate if it’s even possible for an iPad to deform under it’s OWN weight, no external stressors at all.
I suspect that user got a bent iPad and somehow drew the conclusion that holding it caused it to bend. Given the weights and materials involved, there’s just no way that holding it caused it to bend itself. Simply not possible.
I’m not saying the iPad wasn’t bent, just pointing out that an aluminum and glass structure could deform under its own weight…of less than two pounds.
Titanium is heavier. The most important part of the recent change was to reduce the weight. The thinness was just a side effect. You’ll notice the thinness briefly but will notice the weight every time.
The iPhone has a relatively think Titanium shell that provides hardness but most of the structural stiffness is from the aluminum frame inside. In the new iPad Pro, Apple added internal structures to stiffen it against bending.
I see, I was thinking with how much lighter the iPhone 15 Pro got it was due to it being titanium, but yeah that makes sense. And yeah I don't know why I wrote "thin" when I definitely meant "light" as I know the reason the new Magic Keyboards do not work with older iPad Pros is due to weight. The only way they could add the function row without it tipping over was to make the iPad as light as possible so that's what we got.
If i remember well, Jobs did test the first iPhone exactly like that. Carried prototypes around in his pocket with his keys until they made one where the screen wouldn't scratch...
Housing stability and small size are not possible without compromises. Anyone complaining here should not be complaining that something breaks more quickly, but that the housing is not big and stable enough - but is that what you want? If you want one, you have to like the other. If you need more stability, you can realize this with a protective cover.
Tens of millions of unbent iPads and yet you have "...seen many iPad's visibly bent just from carrying them around in a backpack." I doubt your veracity.
These are pricey high-end devices, not beaters for the K-12 crowd. It is reasonable to expect users not to abuse them. Similar to an expensive wine glass: they can break when misused, duh.
Well said and the answer every time for every device. If a device comes thick, nothing can make it thinner. But with a thin device, you can always make it thicker.
While I am a fan of it being thin (both iPad and iPhone) and I do use cases for both, I fully disagree with your assessment at the end there.
Apple talks about the beautiful design, which is totally hidden by a case. They are not making them with the intention of having them in cases.
Not all cases do anything to protect from bending forces...
If Samsung can do it in a tablet as thin as this, so can Apple. It's all about reinforcing the weak points, which Apple inexplicably didn't bother to do in the past.
Just 100% false. Apple doesn't live in fantasy world. They literally build and sell their own cases. You couldn't be more wrong.
Apple laptops like all other finished goods are not pure aluminum, which anodizes upon exposure to oxygen in air. And the oxide is quite hard, not malleable. The aluminum used in Apple laptops are alloys, and Apple determines the properties that they want when they select the alloys to use. So a statement like "it’s aluminum and aluminum is a pretty malleable metal when it’s thin" is nonsensical, because they are aluminum alloys which may or may not be particularly malleable, bendable, etc. depending upon the alloy. Think about aircraft wings, for instance.
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Actually Cirillo is correct: "They are not making them with the intention of having them in cases." Just because they also sell cases does not mean the original device was not meant to also (visually and functionally) stand by itself without a case. Note that many users like me disdain the use of cases.
Users are liars, both in corporate and in retail. Not all users obviously, but a large enough percentage that if you don't realize this fact, then you're actually less effective at customer service. Little lies, big lies, believable lies, incredible lies, outright lies, lies by omission... the skill is how to navigate the lies such that both your employer and the customer is happy.
Not true when dealing with a reflective surface. Just look at the screen when it's not turned on and the reflections will reveal even a minute distortion.
If the iPad was sitting on top, that sounds like the seat had enough give that it was the weight of the person seated on it that caused the bend. I've tried storing a couple of things tall enough under my car seat to be surprised to discover just how much give the seat has and how much lower it sinks with a person in it.
It can happen, petrol is no joke. But I've never stared at an iPad and suddenly seen it bend to one side or the other, without any touch. But of course, if you hold it tightly in your hand and twist it - then it cannot be ruled out that it will bend, or if you put it in a completely full backpack, where it is wedged between objects, or against your back. It can happen.bad logic, thats like saying no ford pinto blowup itself.
The Ford Pinto - The American Museum of Tort Law
Grimshaw v. Ford Motor Company, 1981 The Pinto, a subcompact car made by Ford Motor Company, became infamous in the 1970s for bursting into flames if its gas tank was ruptured in a collision.www.tortmuseum.org
Very likely, the thing is the iPad 1 i had before getting the 1st gen Air was just fine in the same place.
The variance tolerance for the iPad is 400 microns, that’s less than half a millimeter. A normal household-mirror made with float glass may have flatness tolerances as low as 9–14λ per inch (25.4 mm). So, if 25 mm is “good enough” for a mirror, with the iPad tolerance exceeding that, the reflections would reveal what a mirror does, something that looks like a perfectly acceptable reflection to human eyes.