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iPhone 13 Pro iPhone 13 Pro: gap at top in between speaker and chassis?
- Thread starter TheSynchronizer
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iPhone 13 Pro Max gap above earpiece…
The water tight seal is actually stuck to the glass underneath the display so the small gap you see is not a weak spot for water ingress. You can see this by looking at tare down videos. There is probably a gap on most either at the top or bottom some might be more noticeable than others but...
forums.macrumors.com
thread posted about it on same day as yours
I have it too. got my first in California. did an even exchange here in Hawaii. same gap on same area. every single display phone had it too. you can only see it in certain lightings at certain angles.
if ppl here say they dont have it, they either arent noticing it or very lucky. if every display phone had it, im leaning towards normal.
I'm going to Apple Store this weekend to look at the display models and have a Genius check out mine. If this is fairly typical and not defective I'm ok with it. I don't notice it all the time anyway.
Never heard of this ?
How hard are you pinching? From my regular pinching right now there was no clicking sound.
my dads iPhone 13 pro came in. no gap.
insane how so many have it though. QC these days...
insane how so many have it though. QC these days...
Definitely a defect. I would not be happy knowing it has that defect. Go change it out while you can.
considering there display phones have it too, it might be a super long exchange process though
There is indeed a gap. Even the people saying "I don't have a gap" and then proceed to post pictures showing an obvious gap, have them. It's there... and likely needs to be. The real problem here is that the OP is reporting seeing things in the gap. Something that looks like metal. If I look at my 13 Pro it looks totally normal. But at certain angles, where the light is hitting it just right I can see what the OP is talking about. It's likely that's just the way this edition is. But I'm going to the Apple Store tomorrow to double-check.
I have 2 iPhone 13 Pro side by side. One has gap showing metal (my first did too) and one doesn't. The display phones showed the gap. Its luck of the draw
Well, that's interesting. Would you mind posting pics of your iPhone 13s? I have yet to see a single example of one that doesn't have the gap.
I also had this issue on my 13 Pro Max. I got it in gold and noticed it as soon as I took it out of the box on launch day, as the light was catching on the inside of the frame, the same as in some of these photos. You could slide the edge of a sheet of paper into the gap on mine no problem. I booked in for a genius appointment on Monday past, and the guy who looked at it immediately agreed the gap shouldn't be there. Fortunately I got a replacement then and there as they happened to have one in stock and the replacement phone has no gaps of that nature anywhere around the frame.
For those who are saying this is in any way normal, I've bought every iPhone series on launch day since the 5 (as well as iPhones for my job and for other family members) and there's never been a panel gap on any of these phones. I don't think it's unreasonable to expect that if you're spending £/$1000+ for a device you should expect better quality control and to not have a phone with an obvious problem on day one.
For those who are saying this is in any way normal, I've bought every iPhone series on launch day since the 5 (as well as iPhones for my job and for other family members) and there's never been a panel gap on any of these phones. I don't think it's unreasonable to expect that if you're spending £/$1000+ for a device you should expect better quality control and to not have a phone with an obvious problem on day one.
It’s a defect take it back unacceptable for the money apple charge
Something we have to accept now from apple . blame the pandemic for the shoddy workmanship
My 13PM has no hint of the gap I'm seeing in other people's pictures - the spacing is totally even on each side of the earpiece grill.
Attachments
Semantics. "Spacing" or "gap". It does have one. There are no perfectly flush against the outer ring specimens of this series of iPhone that some are suggesting.
I mean I can't see into the inside of my phone like on OP's photos, the rail is flush with the earpiece but there's a slight bezel to the edge of each so it results in a smooth, even channel all the way around but no actual separation. OPs photos look like you can see the inside edge of the frame and some metal bits.
don’t look at the cameras on the back to closely. lots and lots of gaps back there .
iPhone 13 Pro Max 256gb Sierra Blue (EU version) first batch, received it via UPS on first day of release.
i saw it after one day of use and thought about the water resistance, called apple and they are sending me another one in mid october.
location: germany
i saw it after one day of use and thought about the water resistance, called apple and they are sending me another one in mid october.
location: germany
iPhone 13 Pro Max 256gb Sierra Blue (EU version) first batch, received it via UPS on first day of release.
i saw it after one day of use and thought about the water resistance, called apple and they are sending me another one in mid october.
location: germany
everything else is fine.
speakers working fine, cameras working fine and no gaps anywhere else than top of diplay where the speaker sits. same like you, i can see the speaker housing and everything else, which is not normal! i never had a problem like that before with apple products. last time something happened was with the iphone 6, where i dropped it from like 2 meters hight and the display came out of the frame (but intact, no cracks!)
edit:
by the way my cameras got no gaps, everything else sits perfectly. and i am a pefectionist - if i buy something, i want it right. if the replacement got no gap on the display but on the cameras then, its gonna get replaced again, trust me. i buy their phones, tablets, watches and macbooks (high-end versions ofc all the time) every year and again, first problem like that with their products, and i inspect the products i buy because those products cost way more over here in germany, they dont start at 999$ like said in the keynotes! look it up, thats nearly a month sallary. i am disappointed by them. if i want a cheap quality product, ill go to their competitiors.
they had the best quality since the beginning of their company, and now they seem to be going the lower quality way to get better specs in there, like the 120hz displays.
i saw it after one day of use and thought about the water resistance, called apple and they are sending me another one in mid october.
location: germany
everything else is fine.
speakers working fine, cameras working fine and no gaps anywhere else than top of diplay where the speaker sits. same like you, i can see the speaker housing and everything else, which is not normal! i never had a problem like that before with apple products. last time something happened was with the iphone 6, where i dropped it from like 2 meters hight and the display came out of the frame (but intact, no cracks!)
edit:
by the way my cameras got no gaps, everything else sits perfectly. and i am a pefectionist - if i buy something, i want it right. if the replacement got no gap on the display but on the cameras then, its gonna get replaced again, trust me. i buy their phones, tablets, watches and macbooks (high-end versions ofc all the time) every year and again, first problem like that with their products, and i inspect the products i buy because those products cost way more over here in germany, they dont start at 999$ like said in the keynotes! look it up, thats nearly a month sallary. i am disappointed by them. if i want a cheap quality product, ill go to their competitiors.
they had the best quality since the beginning of their company, and now they seem to be going the lower quality way to get better specs in there, like the 120hz displays.
Last edited:
it probably is not water resistant with that gap. i got the same problem with my 13pm sierra blue 256gb eu version, first batch
called apple and they are sending out another one ASAP (mid october)
i told them that i am going to be on vacation at that time, they looked up the next store to my location i am staying (PUJ Airport reseller shop ?) and told me i can just go there in those two weeks to get it replaced, or simply buy another one and get the bill payed on that one.
they also told me, to not drop it in sand or water with that gap. so i am pretty sure they are aware of this problem and the phone is not water and dust resistant.
customer service from apple is still the best tho in the whole world, except amazon.
i will take a close look at the new one and keep you updated how it turns out!
called apple and they are sending out another one ASAP (mid october)
i told them that i am going to be on vacation at that time, they looked up the next store to my location i am staying (PUJ Airport reseller shop ?) and told me i can just go there in those two weeks to get it replaced, or simply buy another one and get the bill payed on that one.
they also told me, to not drop it in sand or water with that gap. so i am pretty sure they are aware of this problem and the phone is not water and dust resistant.
customer service from apple is still the best tho in the whole world, except amazon.
i will take a close look at the new one and keep you updated how it turns out!