iPhone 14 Pro cameras vibrating

[ginhb]

Interesting issue. I was reading some info about it earlier.


Some iPhone 14 Pro and 14 Pro Max owners are experiencing an interesting issue that’s causing the camera module inside their new devices to shake uncontrollably when opening certain apps that require use of the rear-facing cameras.

It’s unclear exactly what the issue is, but it’s likely rooted in the second-generation sensor-shift image stabilization technology Apple is using inside its latest high-end iPhone models. Considering the issue doesn’t appear to impact the default iOS camera app for any of the users reporting this issue, the only logical conclusion is certain apps are triggering the sensor-shift image stabilization to shake out of control.

This could be due to an error in Apple’s camera API that allows third-party developers to access the features of its devices' camera modules, or due to the third-party developers having code that hasn’t properly been written for Apple’s new devices. Either way, the selective way in which the error is triggered by some camera apps but not others suggests something as simple as a software update or app update can rid these iPhones of their camera shake issues.

 

[BorisDG]

Than why is just some people and not all? I have same app like others and I don't have the issue. If it was software bug I think all should be affected and not some. Sounds more like a hardware problem to me.

 

[ShadowJulian]

I went through the apple support via out text messages. Basically a live chat. I selected ‘recent order’ explained what’s happening, they put me through to a tech guy who asked me to run the tests via settings. He said all was fine isn’t a software issue so it will be hardware issue. Put me back through to support team who arranged for a courier to collect this one and once collected a new one will be dispatched. I’m on holiday though Tuesday so nice I still have this for 2 weeks and saves me from the worry of new phone phobia!! Give me a shout if you need any more help

Thanks so much. End of story, also getting a new device. Will be collected tomorrow and receiving a new one in 4-5 weeks delivery time.

 

[ShadowJulian]

Yeah agree but they’ve offered it to me so just in case

do agree with you. But I don’t think we should just accept it for something that costs 1,000+ they told me replacements get priority over new orders so shouldn’t be more than 2-3 days without a phone.

Really? I hope so. Because mine says shipping in 4-5 weeks. So, basically, just been put in the normal order queue.

 

[Paradoxally]

Than why is just some people and not all? I have same app like others and I don't have the issue. If it was software bug I think all should be affected and not some. Sounds more like a hardware problem to me.

You can also argue that if it was a hardware issue, it would happen in every app which isn't the case for many (all?) of those affected.

So, at this point, nobody knows for sure.

 

[paulie6978]

Instagram and Snapchat pushed out updates for their IOS apps. Curious if this is the fix for the camera issue.

 

[TimmKook]

IF your camera had this issue, can you measure the distance in inches it takes before your camera auto-focuses on something up close?

Mine takes 6 inches (macro mode off). I had the issue. Hasn't happened again. 6 inches is FAR before it auto focuses. My iPhone X does within 3 inches

https://forums.macrumors.com/threads/iphone-14-pro-and-max-camera-test-thread-troubleshooting.2360653/

 

[marty1990]

IF your camera had this issue, can you measure the distance in inches it takes before your camera auto-focuses on something up close?

Mine takes 6 inches (macro mode off). I had the issue. Hasn't happened again. 6 inches is FAR before it auto focuses. My iPhone X does within 3 inches

https://forums.macrumors.com/threads/iphone-14-pro-and-max-camera-test-thread-troubleshooting.2360653/

It’s a larger sensor, you can’t get as close compared to the previous iPhones

 

[TimmKook]

It’s a larger sensor, you can’t get as close compared to the previous iPhones

Correct, but some are reporting no auto focus at short distances. I started a thread for it so people can compare their focus distances.

https://forums.macrumors.com/threads/iphone-14-pro-and-max-camera-test-thread-troubleshooting.2360653/

 

[VineRider]

Mine doesn’t have the shaky camera but I do here buzzing/white noise from the back microphone (when put next to my ear) when using the back camera.

When using instagram and opening the cam there is a slight click.

Do we know if this is normal?

I checked this and my 13 Pro does this as does my 14 Pro (white noise)

 

[marty1990]

Correct, but some are reporting no auto focus at short distances. I started a thread for it so people can compare their focus distances.

https://forums.macrumors.com/threads/iphone-14-pro-and-max-camera-test-thread-troubleshooting.2360653/

Yeah but if the module was damaged, wouldn’t it be the stabilisation not the auto focus? Also isn’t autofocus digital? And if it was damaged, wouldn’t it just not work at all?

 

[RvXtm]

Both are electro magnets. OIS and AF.
Tre sensor has small magnets around it, the housing has small coils. The amount of current in the coils moves the sensor around.
in order to do this , the sensor needs to be on very thin springs.
The AF of the lens works the same, just like a speaker but backwards, the current called focus bias, induces magnetism in the coils, causing the lens to move in and out changing the focal plane.
For a speaker, the magnet is stationary and the coil moves, in our case, the coils are stationary and the small magnets attached to the lens/sensor move.

 

[paulie6978]

mine just went crazy again even after new IOS updates to Snapchat and instagram today. Hitting up the Genius Bar tomorrow hopefully for a brand new phone.😒

 

[marty1990]

mine just went crazy again even after new IOS updates to Snapchat and instagram today. Hitting up the Genius Bar tomorrow hopefully for a brand new phone.😒

Apple is working on a fix to come out next week.

They might say to hang fire till then…

 

[BraXzy]

I'd read about this but totally forgot when I opened Snapchat just now and the camera module started buzzing wildly.

Is there any concrete info out there yet on if this is permanently damaging? I'm hoping not, I only had it open a few seconds. Will wait till the apps get fixed or iOS is updated before using 3rd party camera stuff again but it's worrying.

 

[BorisDG]

You can see if it's damaged in your standard camera app. Try using the camera, zooming etcs so you can see if it's focusing. It's possible I think to get damaged.

See @ 11:30

 

[michael31986]

mine just went crazy again even after new IOS updates to Snapchat and instagram today. Hitting up the Genius Bar tomorrow hopefully for a brand new phone.😒

Did they replace it or tell you to wait?

 

[AstroRexaur]

I heard the click and felt the vibration using “Lose It!” App and “WhatsApp” App, I’m using iOS 16.0.2

 

[paulie6978]

Did they replace it or tell you to wait?

Sorry for the delay in response. I just returned my space black pro 14 today since there wasn’t any of my units in stock to exchange for of course. Camera was still vibrating this week after the software fixes!

I’ll wait for more stock to come around. Apple chat support was pretty atrocious and got nowhere for me so I just went into store and did the return.

 

[michael31986]

Sorry for the delay in response. I just returned my space black pro 14 today since there wasn’t any of my units in stock to exchange for of course. Camera was still vibrating this week after the software fixes!

I’ll wait for more stock to come around. Apple chat support was pretty atrocious and got nowhere for me so I just went into store and did the return.

That’s so strange even after the update.

What apps were you using?