iPhone 14 pro screen unresponsive at times.

[krzysiekrk]

Unfortunately, the error still occurs
in ios 16.4 beta 1.
If I set the unlock time to 1 hour or immediately. The lock screen freezes about every 20 hours.
If I set the lock screen to 4 hours,
Lock screen touch suspension occurs every 4 days
I re-sent this error to apple
to finally fix it.
It is something unprecedented that such a serious error occurred from June 2022 to February 2023.

 

[enesaltuntas]

I have been experiencing lock screen freezing problem since the first day I got my 14 pro max. It only happens when there is an incoming call, and the screen is totally unresponsive. I have to press the power button and reject the call. Has anyone found a solution? It's driving me crazy.

 

[Bichon]

Been happening to me very sporadically since last November, maybe once every 3-4 weeks. When it does, my workaround is to answer the call on my Apple Watch. After doing so, I have no issue unlocking the iPhone and transferring the call back to it.

 

[enesaltuntas]

Been happening to me very sporadically since last November, maybe once every 3-4 weeks. When it does, my workaround is to answer the call on my Apple Watch. After doing so, I have no issue unlocking the iPhone and transferring the call back to it.

I have contacted Apple support like 5 times, sent a video proving the issue, followed every instruction they gave. I'm tired of explaining the issue all over again each time I call. No help at all! Just wondering if it's a hardware problem, since none of my friends using the 14 series has this problem. Still, thanks for replying, it's good to know that I'm not alone. Hope they find a solution soon.