Same issue here. 2022 BMW with surface charger. I set my week old iPhone 15pro on the charger and when I removed it the screen turned white and I had to wait about and hour for it to reboot. The message said something about emergency restore. Then the Apple Pay stopped working. I was issued a replacement from apple yesterday due to them not being able to fix this issue. Apple’s Genius Bar stated “ ran diagnostics Mobile Resource Inspector (Diagnostics) determined issues with Apple Pay sensor.”
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone 15 Pro - Apple Pay Issue - BMW related?
- Thread starter xrayboy
- Start date
- Sort by reaction score
I am traveling and received a brand new BMW X5 rental car and made the mistake of putting my 15 Pro on the wireless charger and within a few minutes it locked up completely. Now I get the white screen attempting data recovery and cannot even reset the phone without it freezing in the process.
Far away from Apple Store and stuck
Far away from Apple Store and stuck
It can take an hour or more to restore from iCloud, depending on how much data you had stored and your signal strength.
If you are having this issue with BMW and iPhone 15, please post your phone and vehicle model:
iPhone 15 Pro 256GB Natural Titanium
2024 BMW X5 M60i
iPhone 15 Pro 256GB Natural Titanium
2024 BMW X5 M60i
I’ve only seen X5s mentioned so far. I have a 23 X3 and no problems so far with a launch day 15 Pro. Always use the wireless charger and have the BMW key card loaded.
Just a side note for something I found: According to BMWs documentation, a Pro Max phone exceeds the allowable size for the wireless charger. 
It seems that these reports are all standard 15Pros, though.
https://www.bmwx5info.com/wireless_charging_tray-1842.html
“
Inserting the mobile phone
The mobile phone must not exceed the maximum size of approximately 6.0 x 3.1 x 0.7 in/154.5 x 80 x 18 mm.”
Pro Max is 6.29 x 3.02 in
It seems that these reports are all standard 15Pros, though. https://www.bmwx5info.com/wireless_charging_tray-1842.html
“
Inserting the mobile phone
The mobile phone must not exceed the maximum size of approximately 6.0 x 3.1 x 0.7 in/154.5 x 80 x 18 mm.”
Pro Max is 6.29 x 3.02 in
2023 Toyota Supra here (BMW parts including, I assume, the wireless charger).
My 15 Pro did exactly this and upon reaching out to support, they ran a diagnostic and found the Apple Pay chip to be broken as well. I have an appointment on Friday to hopefully get a replacement.
My 15 Pro did exactly this and upon reaching out to support, they ran a diagnostic and found the Apple Pay chip to be broken as well. I have an appointment on Friday to hopefully get a replacement.
- BMW X5 50e ("2024" model, brandnew, 3 weeks old)
- iPhone 15 Pro 1TB
Having read the other posts, I can share the following observations (don't know if of relevance, though):
- my iPhone 15 Pro got really hot during wireless charging (much hotter than the 14 Pro in my old BMW - 5series station wagon 2017 model)
- the Digital Key always activated when putting the iPhone in the wireless charging tray
Last edited:
I havent seen anyone with this issue who has a 15 Pro Max-- only seeing 15 Pros so far.
From what I understand, the 15 Pro Max is too big and doesn't engage the wireless charging.
FYI, there is no indication that the recently released iOS 17.0.3 addresses this issue. Continue to use wireless charging at your own risk.
If anyone does happen to get the Apple Pay error message after wireless charging in a vehicle, please post your phone model, make and model of vehicle, and iOS version (including beta).
If anyone does happen to get the Apple Pay error message after wireless charging in a vehicle, please post your phone model, make and model of vehicle, and iOS version (including beta).