I am puzzled as to why anyone would argue that raising prices without providing tangible improvements is going to help declining sales.
Because that's precisely what appears to be happening, based on their last quarterly earnings call.
Apple Inc. (NASDAQ:AAPL) Q3 2023 Earnings Conference Call August 3, 2023 5:00 PM ETCompany ParticipantsSaori Casey - VP, FinanceTim Cook - CEOLuca Maestri -...
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iPhone revenue was $39.7 billion, down 2% year-over-year but grew on a constant currency basis. We set revenue records in several markets around the world, including an all-time record in India and June quarter records in Latin America, the Middle East and Africa, Indonesia, the Philippines, Italy, the Netherlands and the U.K. Our iPhone active installed base grew to a new all-time high, thanks to a June quarter record in switchers.
I am simply pointing out that the decision to upgrade isn't based solely on pricing alone. Apple's biggest challenge right now is a lengthening upgrade cycle, and I suspect that from a profit-maximising standpoint, Apple is better off raising prices (and selling slightly fewer iPhones) than lowering prices in a bid to sell more iPhones.
What is helping Apple right now is that iPhone users aren't leaving the platform, even as they continue to attract switchers from Android. This is how they are able to grow their active install base in countries which are majority Android (like Europe and China).
And we set an all-time revenue record in Services driven by more than $1 billion paid subscriptions.
Meanwhile, because nobody is leaving the iPhone (just putting off buying new ones), Apple's install base continues to grow by way of Android switchers, which in turn is leading to continued robust growth in services revenue.
Does it suck from a consumer's POV that we have to pay more for a new iPhone? Yes. Will it also mean more revenue for Apple? Almost assuredly.
And with this strategy, the slump in sales is already guaranteed.
Which again, isn't necessarily a bad thing for Apple. People really need to get out of this mindset that Apple is a hardware company whose profitability lies solely with hardware sales. The canary in the coal mine for lengthening upgrade cycles was battery-gate in 2018 (because it meant users were holding on to their iPhones long enough for weakening battery health to actually become an issue). Since then, Apple has been methodically transitioning from selling iPhones to selling to people with iPhones.
One more thing of note - the overall smartphone market is in a slump right now, which is actually helping Apple's margins, because tech components are now a lot cheaper. It looks like Apple is holding on to iPhone component cost savings rather than passing the savings on to consumers via lower prices. Outside the U.S where iPhone pricing has moved higher due to FX, unit sales have remained solid.
So to Apple's credit, it's ironic that a slowing smartphone market means increasing profitability for Apple, even as they are selling slightly fewer units of iPhones, and it's probably a happy problem to have all around.
Apple absolutely needs up to keep buying iPhones. They don't make that much on accessories, and there's a large number of people who buy 3rd party ones.
As I am pointing out, Apple is no longer a one-trick pony solely dependant on iPhone sales to stay afloat. Heck, I would argue that Apple doesn't want too many people upgrading at any one time, simply because they can't even supply that many!
By accessories, I also mean other Apple hardware like the Apple Watch and AirPods. Even someone who received a 2nd-hand iPhone from a family member or relative can still earn Apple money by way of subscriptions, app purchases and Apple Pay.
With this pricing policy, users may start selling iPhones to fund the purchase of a new Android. I received a low-end Android phone for free when I switched carriers, and used it for ***** and giggles for a week. It is surprisingly a whole lot better than what I remember from my Android days about ten years ago. And in many ways it's better than my iPhone - split screen multitasking even on a budget phone, proper USB-C charger, proper file system, long lasting battery, T9 name dialing, even the budget screen looks good enough.
Will there be people who decide to switch to android because they find the iPhone too prohibitively expensive to continue buying? Yes. But the data I am seeing suggests a net influx of android users to the iPhone ecosystem, rather than the other way around, in spite of higher prices or the more limited feature set.
We can argue until the cows come home about why that is so but the point is - enough people seem to value what Apple offers to pay what Apple charges for the iPhone. Perhaps we should be trying to study and explain this phenomenon, not keep trying to explain it away.