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Has anyone pre-ordered through the carphone warehouse web site for collection in store?

I got an email saying that they were out of stock or "If you knowingly placed a Pre Order or Back Order on carphonewarehouse.com, then you do not need to take any action"

but i didn't actually get an email saying that it had all gone through ok or any type of reference number for in store collection?

anyone shed any light?

I got the email confirming the order, then the out of stock email. I was billed for the phone today.
 
I'll be a new customer to 02, can you still just walk into the shop and buy the phone like you used to with iPhone, or do you need to sitdown and go through a credit check with them etc?

I believe you used to just buy it, and do the setup stuff through iTunes, that right?
 
I'll be a new customer to 02, can you still just walk into the shop and buy the phone like you used to with iPhone, or do you need to sitdown and go through a credit check with them etc?

I believe you used to just buy it, and do the setup stuff through iTunes, that right?

payg or pay monthly?
monthly will need credit check
 
Oops, monthly yeah.

I just got off the phone to 02 (my local store) and they don't know how many they are getting in or what they are getting in. I can't preorder, so they said just to be there to pick one up.

They said the credit check/setup should take about 20 minutes.
 
kebabselector = my contract runs out in Jan 2010 (it was an 18month contract)........ penalties?

Helical = blackberry with an awsome deal like unlimited everything for £15 per month? ...... thats a deal, no?

Steve p = cool.....

So when PAC is given..... the number will need to be reconnected with new provider? ..... you cant have TWO mobile phones.... which work on the same number?

iSimon = as long as you are in 3g coverage? its this based on the area/city that you live? ..... can you tell on the iphone if you are in a 3g area?

Tethering....? ..... use iphone as a modem? ....... i have a macbook....... so does this mean...... when i take my macbook out and about......and theres no wi-fi...... i can connect my iphone to macbook..... and use iphone as modem to use internet on macbook??

cloudane = yeah i hear ya...... yeah its just cheaper labour so companies save money by shipping off to those countries. Just like Nike who pay peanuts to workers in third world countires..... Michael Moore confronted Nike boss in one of his films... Google? na mate, you wann yahoo-it....."but what about the samsung?" ahahhahah thats waht they said....lol...... you hung up? lol ....good for you!! They dont call you back if you hang up do they?

Yes novetly wears off in weeks..... although i gotta say.... macbook novelty lasted about 3 months for me.... and now its just part of my life, like my legs and arms.....
ee901, dont even know what that is....enjoy!


im guessing they give student discount if buy from apple store.....
also im guessing refurb section online apple site sell iphones.........
 
Ok guys I could do with a bit of advice here.

My situation: I'm a CPW customer on a non iPhone contract (I actually do have a first gen iPhone, but its I got it from US before they came out here, jailbroke it and put my normal o2 sim in it).

I am due for an upgrade now.

I had a fairly severe altercation with CPW; it involved them accidently setting up an account in my name and trying to charge me for it. Despite numerous attempts for me to resolve the situation, it ended up with them sending me letters threatening serious court action and a warning that bailifts would be attendning my property - all for a phone account I never actually owned / existed. It took 18months to fully resolve the situation. As part of the resolution I was offered some form of compensation when it came to me upgrading, if I chose to stay with CPW.


So I rung up and asked what they can offer me in terms of getting the new iPhone. However, naturally, evertything to do with the iPhone is 10x more complicated than any other phone. The main problem is that even if you get an iPhone through CPW, you're essentially "handed over" to o2, and therefore no longer a CPW customer. This means the compensation that can be offered to me is limited (I can somewhat see the logic in this - if they are passing me on to o2 then they are losing me as a customer anyway, so why would they care about keeping me sweet?).

I was presented with these two options:
a) Get an iPhone through CPW with o2. The compensation they can offer me is, and I quote - "some sort of accessory, eg. a car kit or bluetooth headset". Hmmmmmm....I think not.

b) I dont get the iPhone, get a different phone, and they will be able to offer me "around" £200-300 cash back as compensation. The amount will depend on if I chose to opt for an instant cheque (eg. I get less) or go down the stupid redemption route whereby you have to send them monthly bills x, y, z to get your cash back. I have been stung by the redemption route in the past, so I will most likely go for the instant cash back route - so lets say I get £200.


Now, I'm looking for some advice - I'm thinking of going for option b), getting cash back, selling the phone they upgrade me to, and buying a PAYG iPhone 3GS. My concerns are I need to make sure the contract I get will inculde data usage, and that push notifications etc will work when I put the sim in the iPhone. I'm not bothered by Cloud Wifi.

If anyone could give me advice on what contract / phone (eg. one with maximum profit when I sell it) to get I would be very grateful!
 
kebabselector = my contract runs out in Jan 2010 (it was an 18month contract)........ penalties?

Helical = blackberry with an awsome deal like unlimited everything for £15 per month? ...... thats a deal, no?

Steve p = cool.....

So when PAC is given..... the number will need to be reconnected with new provider? ..... you cant have TWO mobile phones.... which work on the same number?

iSimon = as long as you are in 3g coverage? its this based on the area/city that you live? ..... can you tell on the iphone if you are in a 3g area?

Tethering....? ..... use iphone as a modem? ....... i have a macbook....... so does this mean...... when i take my macbook out and about......and theres no wi-fi...... i can connect my iphone to macbook..... and use iphone as modem to use internet on macbook??

cloudane = yeah i hear ya...... yeah its just cheaper labour so companies save money by shipping off to those countries. Just like Nike who pay peanuts to workers in third world countires..... Michael Moore confronted Nike boss in one of his films... Google? na mate, you wann yahoo-it....."but what about the samsung?" ahahhahah thats waht they said....lol...... you hung up? lol ....good for you!! They dont call you back if you hang up do they?

Yes novetly wears off in weeks..... although i gotta say.... macbook novelty lasted about 3 months for me.... and now its just part of my life, like my legs and arms.....
ee901, dont even know what that is....enjoy!


im guessing they give student discount if buy from apple store.....
also im guessing refurb section online apple site sell iphones.........

You'd have to buy out the next six months of your contract to cancel it - Monthly charge * months left. No you can't have two numbers that work with the same number. The iPhone does tell you if you have a 3G connection or not, it shows up 3G in the top left corner of the screen. Yes you can use the iPhone as a modem but they charge the same amount as you'd have to pay if you took out a seperate mobile broadband contract - although in that situation you'd get a free mobile broadband usb dongle and it wouldn't drain your iPhone battery or drain your laptop faster.
 
To 24 month or not to 24 month!

Hey guys,

Read most of this thread and did some searching and I know I've probably missed this part of it but... I'm buying my first iphone after being stuck with vodafone during the 3G lifetime. Now the iPhone 3G s is here and my contract is over, its time to take the leap. I'm thinking the 24 month contract is best cause if the iphone is slightly cheaper to buy and also if apple update the iphone say every year then it'd line up for the release in two years time. However 24 months is a long time and should they release a new one in 18 months then that 6 months waiting will suck (i am not up for paying early upgrade). Wondered what you guys thought?

Now whether I try queuing on Friday or whether I order online friday morning, not sure I would have time before work. I'm not going through Carphone Warehouse, although I've had no personal experience with them, I have never heard anything too complimentary!

I love apple product releases :)
 
Quick question - what is the process for getting my T-Mobile number on my iphone? When do i have to give my PAC code? I'm assuming i could give it to the o2/CPW guys in store when i buy the phone but i'd prefer to get it from the Apple store, as they just seem to be a better grade of human than CPW. Can the Apple store take my PAC code and sort it for me?
 
I am just going for a 2 year contract. I've been with Orange for TEN years and have had a few 18 month contracts with them in that time. I was considering going for an 18 month contract with 02, but I thought I might as well go for two years.

That way it will take us up to June 2011 when there will probably be a new iPhone about to be released, instead of 18 months where you'd be mid-cycle where you'll be wondering to upgrade or not because in a few months time there will be a new one. Doing it this way will miss next years iPhone, but personally I wont be too fussed.

Of course this is assuming Apple stick to June releases for iPhone. To be honest I will be happy to stick with it for a couple of years, I have friends still on original iPhones and they are loving them still.
 
Quick question - what is the process for getting my T-Mobile number on my iphone? When do i have to give my PAC code? I'm assuming i could give it to the o2/CPW guys in store when i buy the phone but i'd prefer to get it from the Apple store, as they just seem to be a better grade of human than CPW. Can the Apple store take my PAC code and sort it for me?

You can give it to the Apple guys when they're setting up your contract - my wife did that last year. Not sure about PAYG but I assume it's the same. It will take some time (up to a couple of days) for your number to port, until then you'll get a temporary one.
 
spanky deluxe = so i HAVE to cancel my 3 contract (or see it through till end).....in order to transfer my phone number across to the iphone?
- can i not BUY an iphone BEFORE my 3 contract runs out.... just to play with iphone, get used to it..... and when 3 contract runs out at xmas.... then sort out a new contract with 02 around xmas....... is that do-able? ..... or do we have to buy the handset and contract in one go with 02?


Iphone as modem..... there must be a hack or summat.....were you can pick up net on macbook via iphone.....


iphone uk 02 users..... what happens when a new iphone comes out..... do they get free new handset? or discounted new handset? or nothing?
 
Has anyone pre-ordered through the carphone warehouse web site for collection in store?

I got an email saying that they were out of stock or "If you knowingly placed a Pre Order or Back Order on carphonewarehouse.com, then you do not need to take any action"

but i didn't actually get an email saying that it had all gone through ok or any type of reference number for in store collection?

anyone shed any light?

You can track your carphonewarehouse pre order here, just put your order number in the box from your order confirmation email
 
From the apple site:

In the box:

iPhone 3G S
Apple Earphones with Remote and Mic
Dock Connector to USB Cable
USB Power Adapter
Documentation
SIM eject tool

Can someone confirm if it comes with a wall charger or not?? Is that the USB Power Adapter?

I had assumed that the "Dock Connector to USB Cable" was the little plastic dock adapter thing, snd the USB Power Adapter was a USB cable?
 
From the apple site:



Can someone confirm if it comes with a wall charger or not?? Is that the USB Power Adapter?

I had assumed that the "Dock Connector to USB Cable" was the little plastic dock adapter thing, snd the USB Power Adapter was a USB cable?


Dock Connector to USB Cable = USB Cable
USB Power Adapter = Wall Charger

They don't include the plastic universal dock adaptor with the iPhone.
 
:confused: I got the confirmation email, got billed, but I havn't had any out of stock email.

Anyone in the same boat?

Same thing here, no out of stock email. I did get a email telling me my card had been declined but that was because my bank flagged it as fraud so I had to ring up and get them to unblock it and then ring CPW and get them to put the payment through again. They told me that it had gone through and the phone would be delivered on the 19th. When I enter my order number into the order tracking site it tells me that my order is out of stock and should have been delivered on 12th June but thats probably just because there site isn't set up properly.
 
[ so i HAVE to cancel my 3 contract (or see it through till end).....in order to transfer my phone number across to the iphone?

Call 3 on 333, tell them because 3 Like Home finishes this month (30th June) you want to end your contract early. 3 set a text to me in May telling me the service was finishing. However it's a little different to copies of the text on the net. The info on the net says.....

Finally because of the 3 Like Home change, it’s only fair that we point out your right to end your contract with us,
without paying an early cancellation fee. However, we very much hope it won’t come to that because we still believe
we offer great value rates and great coverage.

...it helps to tell 3 you are planning to visit one of these countries: Australia, Austria, Denmark, Hong Kong, Ireland, Italy and Sweden

And using your 3 mobile will be more expensive when you go. They'll try to convince you to stay, but insist on getting your PAC code. They'll probably put you on hold for an age also. But I've done it 2 days running now, cancelled my Phone contract yesterday and cancelled my Mobile Broadband today.

You need to make sure your contract was setup before April 2009.
 
Has anyone pre-ordered through the carphone warehouse web site for collection in store?

I got an email saying that they were out of stock or "If you knowingly placed a Pre Order or Back Order on carphonewarehouse.com, then you do not need to take any action"

but i didn't actually get an email saying that it had all gone through ok or any type of reference number for in store collection?

anyone shed any light?

Methinks you should call up and talk to someone directly. I originally chose to pick up my order at a store but had to call up to a payment complication. Once on the line with a customer service rep, he told me that they were NOT doing in-store pickups for the 3G S and that it would have to be delivered to my home address. I ordered within about 30 seconds of the pre-order page going up, so it may have changed by now, but call and check it all out anyway.
 
Methinks you should call up and talk to someone directly. I originally chose to pick up my order at a store but had to call up to a payment complication. Once on the line with a customer service rep, he told me that they were NOT doing in-store pickups for the 3G S and that it would have to be delivered to my home address. I ordered within about 30 seconds of the pre-order page going up, so it may have changed by now, but call and check it all out anyway.

That sounds convenient...I choose pick-up in store. Do they use Royal Mail to post?

I get the same "we'll get stock on Monday" with Order Tracking
 
Ok guys I could do with a bit of advice here.

My situation: <Cuts>

I had a fairly severe altercation with CPW; . It took 18months to fully resolve the situation. As part of the resolution I was offered some form of compensation when it came to me upgrading, if I chose to stay with CPW.

If anyone could give me advice on what contract / phone (eg. one with maximum profit when I sell it) to get I would be very grateful!

Why not count your lucky stars you can walk away from them after shoddy business and never mind the "free" headset they'll give you which will no doubt be crap?

Why give them more business?

Try going to an Apple Store? The buying experience is really nice.
 
I'd go to the Apple store for any iPhone purchase. They were that nice with me as I have mentioned they even paid my conditional accept (all thanks to O2 and CPW in knackering my credit file).

On a sub note I got the 3.0 OS today, the final version which will be released on Weds. It is really nice. Loving it. Who needs 3GS now?
 
That sounds convenient...I choose pick-up in store. Do they use Royal Mail to post?

I get the same "we'll get stock on Monday" with Order Tracking

It's Royal Mail or City Link. On the site you can choose between them but I wasn't given the choice on the phone. I'm traveling back home on Friday (midday) so figured it would be easier for me to get it delivered at home instead of queuing and chancing something like last year happening (9am queue and people were walking out of the store at 4pm due to system outages).

I can't find the order tracking page on CPW website. Any chance of a link? Thanks.
 
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