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Carrier iPhone 7/7+ EE ( UK ) Pre-Order Thread

Got the text

Same 21 days crap not exact date


Hello from EE. Just to keep you updated, your new device will be on its way to you within 21 days. No need to call. We'll keep you updated if anything changes. For more info visit
 
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londonmystery said:
Just posted on EE community forums.


ee-logoMobile.png

by
admin.gif
ElenaG
EE Community Manager
Re: iPhone 7 and iPhone 7 Plus: Delivery Information

46 seconds ago

Hi everyone, we're back with another update. I've also updated the first post of this discussion with the same information.


Update, 21 September


  • Today we’re texting delivery information to everyone who pre-ordered an iPhone 7 and iPhone 7 Plus in our shop or by phone.

    The text contains a date by when we expect your phone will be delivered, based on the latest information we have available from Apple.

    If you pre-ordered the new iPhone from an EE shop, you’ll receive a call from a store advisor as soon as your handset is ready to collect.

    There are a few things you can do now to prepare for your new iPhone: Get ready for your new iPhone with our top tips


  • A new shipment:

    We received another shipment from Apple overnight, and more pre-orders are going out via our courier, DPD, today:

    - If you pre-ordered the new iPhone over the phone or online, you’ll receive delivery information by text.

    - If you’re a new EE customer, we'll contact you via the details you provided to us.

    - If you pre-ordered from an EE shop, you’ll receive a call from a store advisor as soon as your phone is ready to collect.


  • To switch to another iPhone 7 model:

    If you simply can’t wait, and are considering a switch to another iPhone 7 colour or size, we currently have strong stock in these models:

    iPhone 7 32GB Gold
    iPhone 7 32GB Rose Gold
    iPhone 7 128GB Silver
    iPhone 7 128GB Gold
    iPhone 7 128GB Rose Gold


    To make the switch:

    - If you ordered in an EE store, please contact the store.

    - If you ordered online or by phone, dial 150.


    We’ll be back tomorrow with another update – our sincere apologies to everyone waiting, and thanks for your patience.


EE Help >

Log into My EE >

Win a £2.5K tech bundle >
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[doublepost=1474462399][/doublepost]Still not clear what is going on. This is just a generic update. Aren't we supposed to get personalized delivery dates? No text received. EE not helpful and Apple has really screwed up.
 
cinek2 said:
7+ black 128gb.

Just cancelled my Ee one. Hopefully one of you guys will get yours sooner
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F**ks sake. That's exactly what myself and Harrycooke are after! Fingers crossed then.
[doublepost=1474462504][/doublepost]
The Game 161 said:
Got the text

Same 21 days crap not exact date


Hello from EE. Just to keep you updated, your new device will be on its way to you within 21 days. No need to call. We'll keep you updated if anything changes. For more info visit
Click to expand...
It better not be this text again. Because that isn't an "individual delivery date"
 
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karlemilkoch said:
F**ks sake. That's exactly what myself and Harrycooke are after! Fingers crossed then.
[doublepost=1474462504][/doublepost]
It better not be this text again. Because that isn't an "individual delivery date"
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Yep got the text 20 mins ago...not happy when they said they would give you an exact date
 
Hi all, does anyone know where I can get a screen protector for a 7 plus from on the high street today (uk obviously) please? Thankyou in advance
 
The Game 161 said:
Got the text

Same 21 days crap not exact date


Hello from EE. Just to keep you updated, your new device will be on its way to you within 21 days. No need to call. We'll keep you updated if anything changes. For more info visit
Click to expand...

karlemilkoch said:
[doublepost=1474462504][/doublepost]
It better not be this text again. Because that isn't an "individual delivery date"
Click to expand...


karlemilkoch said:
Got the same one. Individual my a**e.
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Aargh me too! I think I will call later. 21 days from when? Today, launch date, date of order???
 
metheone said:
After getting the dpd message I get the delayed message, what one is more accuarate?
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If there is any truth to them receiving a large delivery last night, then it would makes sense for us all to receive delayed text messages, including those who are set to receive their iPhone, simply because the text messages were already in the system (and they don't want to remove it, in order to cover their backsides). So there's a chance you may receive the "blanket" message and a delivery message... or at least, we better be...
 
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So much for getting something specific and the Silver plusses being the least popular colour this year, I got the 21 days text just now also (I was text a "21 days" on launch day also). I was expecting a date, not another vague window that contradicts what they've said in writing before. No wonder everyone is tearing their hair out on the official forum.
 
DemetriJ said:
If there is any truth to them receiving a large delivery last night, then it would makes sense for us all to receive delayed text messages, including those who are set to receive their iPhone, simply because the text messages were already in the system (and they don't want to remove it, in order to cover their backsides). So there's a chance you may receive the "blanket" message and a delivery message... or at least, we better be...
Click to expand...
This is a decent suggestion to be fair. Fingers crossed you're right!
 
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