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Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

Hogg said:
If a label has been created for a few days now...there's a 99% chance it's in Louisville, at Tmo's main hub....waiting to ship out, and then tracking will be updated when it gets its origin scan. Totally normal.
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Then my question to T-Mobile was as well, "How come my device has sat in your warehouse for two days?" Their answer was they shipped it out and are waiting for UPS to pick it up. UPS' response was they were waiting for T-Mobile to release the device. Either way, my device will now have sat in T-Mobile's Kentucky warehouse for three days. I only started an investigation because that is what T-Mobile said to do. They said if there is no movement on my device for two days, to have UPS investigate it.

I've shipped items for probably 15 years. I've preordered every iPhone that was available for preorder, and even some Android phones. A device has never sat in a warehouse with a created shipping label for multiple days after being charged.
 
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Kylee0300 said:
Yes they are!!!! I cant wait for the status to change. Everyone that got charged only have earlier september dates? Or are there some 9/27-10/10 people??
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Haven't been charged yet John Legere and T-mobile shipping like
images
 
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EthanNixon said:
Then my question to T-Mobile was as well, "How come my device has sat in your warehouse for two days?" Their answer was they shipped it out and are waiting for UPS to pick it up. UPS' response was they were waiting for T-Mobile to release the device. Either way, my device will now have sat in T-Mobile's Kentucky warehouse for three days. I only started an investigation because that is what T-Mobile said to do. They said if there is no movement on my device for two days, to have UPS investigate it.
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Yeah I have to agree-I would have let it work itself out. Sometimes a package will stall for whatever reason, but it isn't going to get lost. The only UPS package that went lost for me showed it being routed to some god-forsaken place and it was tagged EXCEPTION. But, after a few days, it worked its way back into the system.
 
EthanNixon said:
Then my question to T-Mobile was as well, "How come my device has sat in your warehouse for two days?" Their answer was they shipped it out and are waiting for UPS to pick it up. UPS' response was they were waiting for T-Mobile to release the device. Either way, my device will now have sat in T-Mobile's Kentucky warehouse for three days. I only started an investigation because that is what T-Mobile said to do. They said if there is no movement on my device for two days, to have UPS investigate it.

I've shipped items for probably 15 years. I've preordered every iPhone that was available for preorder, and even some Android phones. A device has never sat in a warehouse with a created shipping label for multiple days after being charged.
Click to expand...

I hear ya, it's frustrating sometimes. It happens though. I agree, most of the time label creation and the origin scan are fairly close together. Sometimes though, there is a wait between those two. For the Note 7, there was about a week wait between label creation/credit cards being charged and that origin scan.

And you can imagine the anxiety that caused. In the end...it all was fine. Well, except for the phone ;) Yours is in Louisville. It'll start moving soon, no doubt :)
 
20160267ak said:
I already called them like 20x and they keep saying that my phones on r on back order even though I order them on 09/09 at 4am...:( shipping date 09/27 - 10/11
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Why do you keep calling them over and over again? Aside from being a pain to the system, that's not healthy for you either. Try going outside for a walk or a run instead.
 
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nyc2pdx said:
Yeah I have to agree-I would have let it work itself out. Sometimes a package will stall for whatever reason, but it isn't going to get lost. The only UPS package that went lost for me showed it being routed to some god-forsaken place and it was tagged EXCEPTION. But, after a few days, it worked its way back into the system.
Click to expand...

It's just an investigation. If/when it does start moving, it will go back to normal. I've had shipments lost by UPS multiple times, it was a lot of fun. I still have two Amazon orders of $500+ sitting at my local Hub for the past six months that they can't find. Luckily Amazon has amazing customer support.

Hogg said:
I hear ya, it's frustrating sometimes. It happens though. I agree, most of the time label creation and the origin scan are fairly close together. Sometimes though, there is a wait between those two. For the Note 7, there was about a week wait between label creation and that origin scan.

And you can imagine the anxiety that caused. Yours is in Louisville. It'll start moving soon, no doubt :)
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I've been telling myself it will move for two days. I took off today because I've had packages stolen from my apartment, so who knows if it will be at my door when it's delivered or not.
 
UPS still hasn't shown up at my house.... I have work in an hour and I can't reroute it.

(hopefully no one steals it)
 
Live stream of an iPhone 7 in water. Going on 6 hours.

Enjoy.


Looks like the battery is about to die.
 
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20160267ak said:
I already called them like 20x and they keep saying that my phones on r on back order even though I order them on 09/09 at 4am...:( shipping date 09/27 - 10/11
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I ordered right at midnight psd (so I guess 3am your time?), IP7+ 128gb Matte grey and I have shipping date of 9/19-9/26... and of course, just like everyone else around here with black 7+ orders, no one's gotten there phone (and my shipping date is a WEEK before yours).
So yeah, why are you calling them? Why would you assume you'd get your phone today when your shipping dates aren't even close to today's date?
 
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wow, the box they ship these phones - all black to standout from brown packages and nice big pink T-Mobile logo. Amazed this sat on my front porch from noon to 3:30 and the whole world knows what today is.

....and I like the new haptic feedback home button. I could say "haptic feedback home button" all day. Maybe need to write a song about...
 
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