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trying to get them to waive my $20 activation fee, also waiting for her to screw up my order and make me wait longer lol
 
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Well good news. Just got a text that my order got tracking!

Ordered 9/9 @230am pst
JOD
7+ 32gb in black and gold.

Original shipping range was 9/27-10/10
 
just got a text from 456 tmo thought it was about my phone but no they processed my bill payment -.-
 
All these Matte Blacks getting charged:(
T-mobile order processing like...
Hey should we slow down or speed up
upload_2016-9-22_18-10-49.jpeg
 
9/27 to 10/10 people that have NOT been charged.. What time and day did you order? 128 MB Plus models only please.
 
9/27 to 10/10 people that have NOT been charged.. What time and day did you order? 128 MB Plus models only please.

I ordered around 3 hours after preorders opened up due to the JOD bugs they had at the time of opening for the call centers. My Est. Date was 9/27-10/10 and no charge or anything yet
 
Can you guys help me, T-Mobile dropped the ball yet again, they informed me that they did indeed drop the ball on inoutting my correct CC # but that I now have to wait for it to decline inorder for then to fix it. Would you all please provide me with email addresses so that I can reach the right people and further escalte the situation? Thanks in advance. #nightmare

Email John Legere at john.legere@t-mobile.com or tweet/DM @Art_Lucero. They will reply or reach out to someone on their executive response team to help you out! Hope this helps. Be persistent because it sucks that because of an employee's error you have to wait! Best of luck!
 
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