Ok sooo... not sure how accurate this is (being that the reps have not been able to give such accurate info) but did get a little info about what happens after the charge on your account. Mine was charged today around 3:00 pacific with estimated ship date of 9/27-10/10. It is still in the "being processed" status. The guy said that because it was charged it is "shipped", then pauses to say "let me make sure"... come to find out it probably won't actually ship until Monday or Tuesday and I should be getting the phone no later than Thursday. Lots of open air, but I guess it's something . For all who are hating the waiting game I feel you! So crazy... but hopefully they start pumping out more phones so that people aren't actually waiting until November and December.