Yeah no, sometimes they'll suggest going through wherever you bought it originally and do a return- but you always have the option of a warranty replacement through Apple. My current 6s is a service replacement from Apple. People who worry about getting refurbs are ridiculous. Yes there are people out there who get a replacement that's a dud- but 99% of the time, it's because the "hardware" problem they thought they had, was actually software, and when they restore their backup to their new phone, the same problem comes right back.
