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Optimisticpessimist89

macrumors member
Sep 14, 2015
60
41
Second star to the right
I see many mention being able to check their order status in the T-Mobile app...I'm moving from Samsung to iPhone 7, and having trouble finding this in the T-Mobile app on there. Any one else have the same?
For me it's right on the front page when I log into the app.
 

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ziggo

macrumors 6502
Jul 11, 2008
421
222
Has anyone had their card charged today on Sunday? I'm waiting for my CC to be charged but I wonder if it will actually be done today as opposed to wait in until tomorrow
 

Optimisticpessimist89

macrumors member
Sep 14, 2015
60
41
Second star to the right
Yeah, I was asking them why JOD customers were kind of getting screwed over with the iPhone 7 deal because my monthly payment for my phone would have gone from $18 a month to $27 a month with JOD upgrade. They offered me a credit to pay off most of my iPhone 6s, so I could get the iPhone 7 trade up deal.
 

Kwatts

macrumors 6502
Sep 10, 2016
287
191
Has anyone had their card charged today on Sunday? I'm waiting for my CC to be charged but I wonder if it will actually be done today as opposed to wait in until tomorrow

I find it weird that we will see a charge on a sunday ?? o_O
 
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ayemprady

macrumors newbie
Sep 11, 2016
7
9
San Francisco
My story:

I called T-Mobile at 11:55 PM to order 128 GB Black 7 Plus. I was her first customer and she was unable to place the order as she was getting errors. She tried 3 times and we were on call for 30 mins. We even tried from my laptop but no use. She told me that she will call me back when the system starts working properly. Since i was her first customer she said she would call me first.

So i disconnected the call and kept waiting. Since I did not get any call for 2.5 hours, i called the supoort myself to order the phone. The dude placed my order in 15 mins flat around 3 AM PST. I Signed the EIP immediately and received the confirmation as well. The shipping date estimate was 9/27 to 10/10 and it's still the same. My order is being processed now.

The lady customer rep did call me back but at 4:30 AM and I told her that I have already placed the order.
I don't know what she said after that as I was half dead.

My 2 cents: black/jet black/128 GB is the most popular combo that's why delivery dates have been pushed for people who ordered the phone even during the first few hours.
 
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whosgt

macrumors member
Sep 11, 2016
90
43
Yeah, I was asking them why JOD customers were kind of getting screwed over with the iPhone 7 deal because my monthly payment for my phone would have gone from $18 a month to $27 a month with JOD upgrade. They offered me a credit to pay off most of my iPhone 6s, so I could get the iPhone 7 trade up deal.

Really? I wish I could've done that. My bill is going to jump from two JoD 6s' @ $15/mo each to two 7s @ $27/mo each. Figured I might as well keep JoD for no upfront payment.
 

nateatlarge

macrumors 68020
Sep 20, 2015
2,074
1,734
Washington State
Yeah, I was asking them why JOD customers were kind of getting screwed over with the iPhone 7 deal because my monthly payment for my phone would have gone from $18 a month to $27 a month with JOD upgrade. They offered me a credit to pay off most of my iPhone 6s, so I could get the iPhone 7 trade up deal.

I have the iPhone 6s Plus and a galaxy s7. I use my iPhone for testing and my S7 for T-mobile. I did a JOD upgrade. they paid off my S7.
 

Cam Johnson

macrumors regular
Jun 2, 2015
211
162
UT
Mine was UPS Expideted earlier and now it says USPS Priority Mail... anyone else seeing this? Why would that change?
 

dranakin

macrumors 6502
Mar 6, 2005
457
55
How are people seeing their order status? When I log into my.t-mobile.com, my order status page is blank. I have an email with the order number.
 
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Faticha305

macrumors member
Sep 9, 2010
68
3
Hi, first time poster here.

I just ordered my iPhone 7 last night (128 gb Rose Gold) and am hoping to be able to get the trade in offer. I am actually at school in Nashville right now but my family lives in Miami. My mom has a 16 gb iPhone 6 and I was planning on trading in my current 64 gb iPhone 6 in order to get the offer until I realized that the cost will end up being the same whether the 16 or 64 gb is traded in.

So, if I want to trade in my mom's 16 gb instead, do you guys think that would be possible? So I could then give her my 64 gb so she has some more space? What I am thinking as of now is upon receiving the iPhone 7 I ship my current 6 to my mom, and then I have her go to the tmobile store to trade in the 16 gb to receive the offer. Anyone know of any problems that I could run into doing this?

Thanks!
 
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Optimisticpessimist89

macrumors member
Sep 14, 2015
60
41
Second star to the right
Hi, first time poster here.

I just ordered my iPhone 7 last night (128 gb Rose Gold) and am hoping to be able to get the trade in offer. I am actually at school in Nashville right now but my family lives in Miami. My mom has a 16 gb iPhone 6 and I was planning on trading in my current 64 gb iPhone 6 in order to get the offer until I realized that the cost will end up being the same whether the 16 or 64 gb is traded in.

So, if I want to trade in my mom's 16 gb instead, do you guys think that would be possible? So I could then give her my 64 gb so she has some more space? What I am thinking as of now is upon receiving the iPhone 7 I ship my current 6 to my mom, and then I have her go to the tmobile store to trade in the 16 gb to receive the offer. Anyone know of any problems that I could run into doing this?

Thanks!
Are both phones paid off?
 
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