Just to recap since there's a lot of new names here and a lot of posts to sift through.
I tried to preorder 2 128 JB+s right at midnight on 9/9. I was told by a the rep that I was not eligible to preorder for whatever reason. I knew she was wrong, hung up, and called back. Didn't get on the line with anyone till about 12:40am, when the system was down. After several failed attempts to get my order through, I was told I'd have to wait for a phone call at around 9am when their system was back up and running. Sure enough at around 8:55am I got a phone call saying that both my orders were placed successfully. Within a couple of hours I received both EIP emails, signed and returned. Originally shipment window of 11/1-11/30. Received a text message yesterday at 5am saying they expect to ship my order within the original estimate. No other updates. My order numbers are S017454XXX and S017455XXX. Over 1,000 orders within the 5 minute difference in order times from my email. Hope this may help some of you trying to figure out where you stand.