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Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

Elefanta

Elefanta

macrumors member
Oct 4, 2016
48
57
Atlanta
Um, ok. I just went from "waiting for UPS" to out for delivery all at once. I was up during the night and didn't see the overnight scans on the UPS app, and then poof! they showed up this afternoon. Weird. Not holding my breath since UPS sometimes doesn't deliver stuff that's on the truck until the next day, but any movement is welcome. Thinking positively and sharing the luck with everyone here.

Charged yesterday 10/5 around 1145am, ordered 9/9 12amPT
 
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ajstan99

macrumors newbie
Sep 28, 2016
5
1
Well, here's a new one. I was sent the wrong phones.

Phones Ordered (single order):
- iPhone 7 JB 128
- iPhone 7 RG 128
- iPhone 7+ MB 128

Phones included in the package delivered today by UPS:
- iPhone 7 JB 128 - good
- iPhone 7 RG 128 - good
- iPhone 7 Gold 256 - ???
- iPhone 7 Gold 128 - ???

Called T-Mobile who sent shipping tag to return the two gold 7s. Rep told me that he put in an order to immediately ship me the MB 7+ 128 and I would get it possible on Friday, but likely Monday at the latest. I called back this afternoon to check and it appears that no order was put in, but my case was referred to a "resolution team" who would contact me via e-mail in 3-5 days, but possibly sooner, so they can get me the phone I ordered without having to create a new order.

---------
9/9, 7:46am EDT - Order confirmation e-mail received.
Original delivery estimate: 9/27 - 10/24.
10/5, 12:01pm - Charged.
10/5, 8:26pm - Tracking number received via e-mail.
10/6, 12:10pm - delivered by UPS.
10/6, 12:31pm - trouble ticket (not replacement order) generated and sent via text message.
10/6, 1:05pm - incorrectly shipped phones returned at UPS Store.
Waiting for T-Mobile resolution team to contact me via e-mail.
 
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M

MNR

macrumors regular
Nov 4, 2014
119
58
Marleyidbeya said:
Same thing I was about to ask. I ordered the same phone and I haven't seen any updates or anything. Anyone else out there?
Click to expand...

same boat too. Ordered 09/09, EIP signed on 09/10.
Iphone 7+ 32Mb Matte black.
order #S01761**
Estimate delivery date 11/01-11/30.
I think we are a big bunch of people to wait for it.
Anyway, we are still far from the estimate delivery period, so no real reasons to complain.
 
NoTimeForBrooklyn

NoTimeForBrooklyn

macrumors member
Oct 2, 2016
45
29
MNR said:
same boat too. Ordered 09/09, EIP signed on 09/10.
Iphone 7+ 32Mb Matte black.
order #S01761**
Estimate delivery date 11/01-11/30.
I think we are a big bunch of people to wait for it.
Anyway, we are still far from the estimate delivery period, so no real reasons to complain.
Click to expand...
Yeah but there are people who ordered the same phone on 9/10 who have gotten theirs
 
Blackouts

Blackouts

macrumors member
Oct 3, 2016
82
94
haileyscomet said:
I think I'm gonna be the last one in this thread to get my phone lol just my luck

No thanks to T-Mobile! Ugh.
Click to expand...
You're not alone sis. It's just unfair how T-Mobile is handling their orders. People who order ahead of me getting theirs today and charged today so upsetting:(
 
michaelv1143

michaelv1143

macrumors member
Jul 19, 2011
42
13
has anyone that has complained to the executive team received anything other than bill credits? have they helped your order process any faster?
 
disaster.report

disaster.report

macrumors regular
Sep 20, 2015
136
205
New Jersey
JRoque092 said:
9/9 1PM EST

I've also seen others who pretty much get their phone a good 3 days after they get charged. T-Mobile has a third party courier that transports the phones to UPS after the labels are created so it spends the better half of those days with them.

That's what UPS told me when I called before getting any updates. Once UPS gets their hands on the phones they're pretty much out very quickly.
Click to expand...
Here's the thing though, I don't have Next Day delivery. Mine is 3 Day Select. So I'm guessing I'll have it by next week…?
 
Loyaltyrenee

Loyaltyrenee

macrumors regular
Sep 19, 2015
138
222
New Jersey
Bobjoejohnson said:
That sounds like BS. People cancel all the time. U have a right to do that. You will be put at the end of the queue though. You may also lose any deals you received if they're expired too. Try calling again and get someone else who knows what they're doing. It would probably be better to wait and receive it, then do an exchange or return. I'm pretty sure all RG +s are 'backordered ' at the moment. At least in very short supply.
Click to expand...


Thank you I decided to just wait it out and exchange once I receive it hopefully the hype has died down by then
 
Leinhart_6

Leinhart_6

macrumors regular
Aug 9, 2015
244
117
haileyscomet said:
I've never seen these! I've been looking online for a clear case. I think I might go with Spigen, I'm not sure.
Click to expand...

There was a really cool Spigen case that I wanted, but was torn because I'm particular, and the soft black color bothered me.

Otherwise Spigen makes great cases. There's quite a few clear ones on Amazon that look pretty good. I had one for my current iPhone 6.
 
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LinkinJunior

LinkinJunior

macrumors regular
Aug 21, 2008
101
92
IMG_1467.jpg
What I see when checking the ETA...
 
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michaelv1143

michaelv1143

macrumors member
Jul 19, 2011
42
13
So when would people start to see charges if their device was on one of the planes on flightaware? would it happen after they land?
 
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appleifonefan

macrumors newbie
Oct 6, 2016
13
2
Elefanta said:
Um, ok. I just went from "waiting for UPS" to out for delivery all at once. I was up during the night and didn't see the overnight scans on the UPS app, and then poof! they showed up this afternoon. Weird. Not holding my breath since UPS sometimes doesn't deliver stuff that's on the truck until the next day, but any movement is welcome. Thinking positively and sharing the luck with everyone here.

Charged yesterday 10/5 around 1145am, ordered 9/9 12amPT
Click to expand...

It is not possible that a UPS package handler delivers the package next day if it is on his truck for today. Only in unforeseen circumstances it will happen - example extremely bad weather. Other than that he/she has to delivery everything that is in his package car.
 
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appleifonefan

macrumors newbie
Oct 6, 2016
13
2
disaster.report said:
Here's the thing though, I don't have Next Day delivery. Mine is 3 Day Select. So I'm guessing I'll have it by next week…?
Click to expand...

KY to NJ is just a one day lane. So if you shipping is 3 day select that UPS is sending it ground or holding it at KY till its time for delivery. 3 Day select means they will delivery 3rd business day only and till its not time they wont move the package further.
 
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