Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

[Cdubb305]

Well i been waiting forever it seems... ordered a jetblack 7+ 128 9/14 no action... im hoping this week will be my time... smh... i switch from prepaid just to get the trade in deal... but at the moment im feeling like just going to the apple store and paying full price... still had to put half down for the phone... and just get credited later

 

[Livi]

Update: Checked T-Mobile app, my phone shipped today. Delivery scheduled for, Thursday 10/6.

Ordered as an upgrade with trade-in on 9/12. Silver 7 - 32 gb
I received notifications from T-Mobile & UPS as ready for shipping on 9/26. Got charged later that day. No updates since then except one that said my trade in date has been extended to 10/27.

I got a UPS tracking # via text, but the UPS site says tracking # "not available. Try again later."

No phone yet.

My window is 9/27 to 10/10

Received my silver iPhone 7 32 gb on 10/7 , well within the projected delivery window.

I love it!!
I upgraded from 5s. Wasn't planning to upgrade until I heard about the T-Mobile trade in promotion and I did it in time to keep my simple choice plan. Yay!

I was never crazy about the 5s--it's a really nice looking phone and I liked the small form factor and portability of it but it was simply too small and hard on the eyes. I'm finding the 7 is just about perfect.

 

[yungskeeme]

Oh thank god! I thought it was something I did.

Lol nah

 

[Yoomeewee]

I think it's great and a huge step up from the 6. I can't seem to get that portrait mode on the camera though. Not sure why. Other than that. I'm really happy with it!

 

[edhawk1965]

Ordered my 7+256 Matte Black in-store on 10/10 to replace my Note 7, charged Friday, label created, estimated to be here on Wednesday 19th.

 

[Yoomeewee]

I think it's great and a huge step up from the 6. I can't seem to get that portrait mode on the camera though. Not sure why. Other than that. I'm really happy with it!

I stuck here with this Iphone 5 that I'm embarrassed to carry around lol
[doublepost=1476645430][/doublepost]and another day no phone

 

[jwharton26]

Hopefully more charges come through tomorrow or Tuesday. There are 7 flights in the air and 1 more departing in 14 hours and 7 minutes. Fingers crossed.

i thought t-mobile ships from PA?

 

[StaceyMJ86]

The T-Mobile warehouse is in Louisville, KY. From there they'll ship to the hubs before being loaded onto the delivery trucks.

 

[Bp_91]

I stuck here with this Iphone 5 that I'm embarrassed to carry around lol
[doublepost=1476645430][/doublepost]and another day no phone

Don't be embarrassed. You're phone will be here soon enough! I can't wait for it to be in your hands! It really is worth the wait

 

[yungskeeme]

Thank you T-Mobile for cancelling my order! Can't redo it for 24 hours. Might be time to switch smh

 

[Thor_1]

Thank you T-Mobile for cancelling my order! Can't redo it for 24 hours. Might be time to switch smh

Why would they cancel it?

 

[notElias]

How would I check where the nearest UPS hub is around me?

 

[Thor_1]

How would I check where the nearest UPS hub is around me?

UPS website

 

[notElias]

UPS website

Are they called customer care centers? I don't want to mistakenly send my phones somewhere that will delay the process lol

 

[Thor_1]

Are they called customer care centers? I don't want to mistakenly send my phones somewhere that will delay the process lol

They didn't tell you where to send it? You might want to call and find out for sure.

 

[yungskeeme]

Why would they cancel it?

I asked if it was possible to switch my color (Silver) since the ESD is in October. Guy told put me on hold and told me he would be back. Came back and told me he had to cancel my order to check. Went through 3 reps to be told I have to wait 24 hours to place a new order. Even though I didn't authorize it smdh. Heated

 

[notElias]

I asked if it was possible to switch my color (Silver) since the ESD is in October. Guy told put me on hold and told me he would be back. Came back and told me he had to cancel my order to check. Went through 3 reps to be told I have to wait 24 hours to place a new order. Even though I didn't authorize it smdh. Heated

I've canceled and redone my order within 24 hours....

 

[StaceyMJ86]

Are they called customer care centers? I don't want to mistakenly send my phones somewhere that will delay the process lol

Look for the closet customer care center.

 

[StaceyMJ86]

I asked if it was possible to switch my color (Silver) since the ESD is in October. Guy told put me on hold and told me he would be back. Came back and told me he had to cancel my order to check. Went through 3 reps to be told I have to wait 24 hours to place a new order. Even though I didn't authorize it smdh. Heated

They told me 2 hours. That's messed up they canceled your order.

 

[yungskeeme]

They told me 2 hours. That's messed up they canceled your order.

2 hours? That's more acceptable. Gave a $50 credit but that does nothing for me.

 

[VDubb]

Got my tracking number yesterday and update tracking info shows I'll get my phone tomorrow! iPhone 7+ 256GB JB ordered on 10/10.

 

[Thor_1]

2 hours? That's more acceptable. Gave a $50 credit but that does nothing for me.

They are shipping much faster now and stores are getting stock. Maybe you will get lucky. Does suck though.

 

[yungskeeme]

They are shipping much faster now and stores are getting stock. Maybe you will get lucky. Does suck though.

Yeah. Decided to switch from the MB to Silver. Gonna put a case on anyway. Just hope the dates don't move up by tomorrow.

 

[yungskeeme]

I've canceled and redone my order within 24 hours....

Really? Do you know how soon? I may try to ask again in a couple hours.

 

[Marleyidbeya]

Are they called customer care centers? I don't want to mistakenly send my phones somewhere that will delay the process lol

Just make sure that you check the times it will be open. The hub closest to me opens at 3pm to 7pm. I was screwed once in the past thinking I was going to pick up my package in the morning. Not sure if you can divert to an actual UPS store in the area.