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Cdubb305

macrumors newbie
Sep 30, 2016
29
25
Only reason I been waiting is to get that trade in rebate... if it wasn't for that I would of never switch from prepaid and just bought my phone from apple... my other prepaid note on T-Mobile is unlimited for $70 same as this T-Mobile one...
 

donjosh06

macrumors regular
Sep 26, 2016
105
118
Thanks!! I am thinking that because I have a business account and it is addressed as that it might not show up for me in UPS My Choice? Even though my name is in my business name. Who knows. You are a wedding photographer too, right? Seems like I remember reading that because I was shooting a wedding on Friday too when I got charged. I hope it comes soon.
I also have a business account and I added my business name (as it appears on my bill) as a name on MyChoice and that worked for me
 
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abhishek8378

macrumors newbie
Oct 11, 2016
26
20
Still waiting for my UPS shipment. Its on the Vehicle for delivery. Every engine that makes a sound outside my window, I jump and check if it is a UPS truck ;) Will post pics once I get it! All the best to the others waiting for the phone :)
 

Bobjoejohnson

macrumors regular
Sep 26, 2016
133
182
Fl
How long does it take for UPS to pick up the shipment from T-Mobile??? Mine has been sitting there since the 14th with not a single origin scan. Does it usually take this long?
 
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Kevind28

macrumors member
Sep 13, 2016
85
79
Did UPS show any activity before this update? My label was created Saturday and tracking still says "Ready for UPS"
My UPS tracker updates pretty frequently. From the day it was ready to for UPS to each day it arrived at a location.
 

Bobjoejohnson

macrumors regular
Sep 26, 2016
133
182
Fl
I was charged on the 13th and my label was created on the 14th according to ups and no origin scan yet

Me too. They must pick em all up only on certain days/times a week or something. Glad it's not just something wrong with my order--was getting kinda nervous.
 

marshmallowclouds

macrumors newbie
Sep 26, 2016
22
19
How long does it take for UPS to pick up the shipment from T-Mobile??? Mine has been sitting there since the 14th with not a single origin scan. Does it usually take this long?

My label was created on the 14th as well, and I received my origin scan at around 2:54 PM today. Departure scan at 4:24 PM, if that helps any :)
 

StaceyMJ86

macrumors demi-goddess
Sep 22, 2015
8,445
14,879
Washington, DC
Had to escalate it to Art Lucero who forwarded it to someone in his department, BUT I HAVE FINALLY BEEN CHARGED!

fc834ecda0570bd6ac7d2882734cf8f0.png
 

sjtripp494

macrumors member
Sep 24, 2016
97
90
Indiana
Update: got an origin scan early this afternoon (1ish), delivery scheduled for Wednesday. Requested pickup at my customer center, most likely will have it by tomorrow morning since I'm in such close proximity to Louisville (just under 2 hours). It's been real, it's been fun, but it hasn't been real fun.
 

donjosh06

macrumors regular
Sep 26, 2016
105
118
How long does it take for UPS to pick up the shipment from T-Mobile??? Mine has been sitting there since the 14th with not a single origin scan. Does it usually take this long?
Did you have overnight shipping? Mine was and it's still waiting for UPS
 

StaceyMJ86

macrumors demi-goddess
Sep 22, 2015
8,445
14,879
Washington, DC
I received a call back from the executive team and the reason why I wasn't charged last week was because of an issue with my JUMP! when T-Mobile had canceled my first order. It let me upgrade the device but didn't send the info over to the warehouse. Evelyn had someone call me and explain everything. They called the warehouse after fixing the mistake mot escalate me having a phone this week. I would have never known that if I hadn't reached out to Art Lucero.


e74858882ca429dad8df9b5bad79b201.png


*of course I'll be here until everyone receives their device. Fingers crossed for everyone else to get charged!
 
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donjosh06

macrumors regular
Sep 26, 2016
105
118
Update: got an origin scan early this afternoon (1ish), delivery scheduled for Wednesday. Requested pickup at my customer center, most likely will have it by tomorrow morning since I'm in such close proximity to Louisville (just under 2 hours). It's been real, it's been fun, but it hasn't been real fun.
That's awesome!! Looks like you might get yours before me haha
 

Bobjoejohnson

macrumors regular
Sep 26, 2016
133
182
Fl
Did you have overnight shipping? Mine was and it's still waiting for UPS

No, UPS 3-day (I guess that's why T-Mobile actually has it listed as 7-10 day lol.). They screwed up my order and didn't put in the 1day and refused to change it after the fact. Sounds like they only have set days/times for ups to pick up shipments.
 
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