Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
It's ridiculous and the Apple rep tried to talk me into keeping the phone saying it's normal. There's no way I'm keeping a phone where I can't record a video without hearing the noise. The T-Mobile rep I spoke with noted my account that if I can't get another iPhone 7+, they'll credit my account the $320.75 I paid towards another phone.
wow that's bs .. like @Bp_91 said they usually do anything they can to make you happy they shouldn't make you keep a phone that's messed up .. if that's the case why isn't everyone phone doing it they need to stop trying to burry a problem that isn't going to go away
[doublepost=1478548718][/doublepost]
@Marie420 did you get your phone today?
Not yet love still waiting on the ups guy :D
[doublepost=1478548758][/doublepost]
Still waiting... 2 JB+ 128g
09/16
Wow I thought you would've been charged by now you ordered a long time ago
 
wow that's bs .. like @Bp_91 said they usually do anything they can to make you happy they shouldn't make you keep a phone that's messed up .. if that's the case why isn't everyone phone doing it they need to stop trying to burry a problem that isn't going to go away
[doublepost=1478548718][/doublepost]
Not yet love still waiting on the ups guy :D
[doublepost=1478548758][/doublepost]
Wow I thought you would've been charged by now you ordered a long time ago
Oh I thought you sent yours to the hub
 
  • Like
Reactions: Marie420
wow that's bs .. like @Bp_91 said they usually do anything they can to make you happy they shouldn't make you keep a phone that's messed up .. if that's the case why isn't everyone phone doing it they need to stop trying to burry a problem that isn't going to go away
[doublepost=1478548718][/doublepost]
Not yet love still waiting on the ups guy :D
[doublepost=1478548758][/doublepost]
Wow I thought you would've been charged by now you ordered a long time ago

That's what I'm not understanding. I'm not making this up to get another device. I would rather keep this because it's set up the way I like. It took me 2 days to get this device like the 1st 7+ I received. I always set mine up as new without a backup so it takes me forever to set up all my setting and my 250 app settings. This is really draining me. I'm getting ready to say to hell with Apple.
 
Oh I thought you sent yours to the hub
No I had called and seen if I could pick it up that day which was a weekend and the ups store said no because they're closed and it was already out for delivery 4 am this morning lol
[doublepost=1478554617][/doublepost]
That's what I'm not understanding. I'm not making this up to get another device. I would rather keep this because it's set up the way I like. It took me 2 days to get this device like the 1st 7+ I received. I always set mine up as new without a backup so it takes me forever to set up all my setting and my 250 app settings. This is really draining me. I'm getting ready to say to hell with Apple.
See now that's even more bs smh when is the engineer suppose to let you know his answer ?
 
No I had called and seen if I could pick it up that day which was a weekend and the ups store said no because they're closed and it was already out for delivery 4 am this morning lol
[doublepost=1478554617][/doublepost]
See now that's even more bs smh when is the engineer suppose to let you know his answer ?

I sent her an email. Just waiting to hear back from her.
 
  • Like
Reactions: Marie420
I sent her an email. Just waiting to hear back from her.
so if they don't make it right and you do another jump and switch to android do you know what phone you're gonna get? I pray my phone is fine when it comes :rolleyes:
[doublepost=1478560932][/doublepost]Yay it's finally here :D now I gotta test it out
 

Attachments

  • IMG_8086.JPG
    IMG_8086.JPG
    1.2 MB · Views: 117
so if they don't make it right and you do another jump and switch to android do you know what phone you're gonna get? I pray my phone is fine when it comes :rolleyes:
[doublepost=1478560932][/doublepost]Yay it's finally here :D now I gotta test it out

I don't know yet. I'm researching Android devices now.
 
  • Like
Reactions: Marie420
I think you and I are the last ones. Still no movement.
the wait is killing me :(
[doublepost=1478572488][/doublepost]
wow that's bs .. like @Bp_91 said they usually do anything they can to make you happy they shouldn't make you keep a phone that's messed up .. if that's the case why isn't everyone phone doing it they need to stop trying to burry a problem that isn't going to go away
[doublepost=1478548718][/doublepost]
Not yet love still waiting on the ups guy :D
[doublepost=1478548758][/doublepost]
Wow I thought you would've been charged by now you ordered a long time ago
yeah i thought so too, but i guess they don't agree :mad:
 
  • Like
Reactions: Marie420
the wait is killing me :(
[doublepost=1478572488][/doublepost]
yeah i thought so too, but i guess they don't agree :mad:

@Marie420 I received the email from Alexa stating the engineers haven't figured out the problem but she will send me out a replacement device express. The only issue I have is if this one will have the same problem. I'm worried about that and going through the hassle of setting the new one up. @china089 I hope you receive yours soon. This has been the worst iPhone preorder T-Mobile have ever dealt with.
 
@Marie420 I received the email from Alexa stating the engineers haven't figured out the problem but she will send me out a replacement device express. The only issue I have is if this one will have the same problem. I'm worried about that and going through the hassle of setting the new one up. @china089 I hope you receive yours soon. This has been the worst iPhone preorder T-Mobile have ever dealt with.
i agree. i usually never preorder because you're able to walk in launch day and walk out with one but not this year. don't even want to imagine how next year will be
 
  • Like
Reactions: StaceyMJ86
the wait is killing me :(
[doublepost=1478572488][/doublepost]
yeah i thought so too, but i guess they don't agree :mad:
No update yet ? Ugh T-Mobile is so annoying I've seen plenty of JB ship smh idk what's holding up yours
[doublepost=1478661298][/doublepost]
Apple is quick with sending out replacement devices. I completed my repair info at 8am and the phone was shipped out at 10:18am and will be delivered tomorrow. Of course I have to wait to pick it up after my daughter's surgery. Glad that Apple take care of their customers.
Well that's good I'm glad she got you taken care up let's hope this is the last phone you have to get & I pray your daughters surgery goes fine & she comes out better than ever :)
[doublepost=1478661329][/doublepost]
Glad you got your phone @Marie420 hope you've been enjoying it :) and I hope to see you all next year @StaceyMJ86 @iGotThis14 @Bp_91 @Journei
Thanks hunn and I'll be here next year as well :)
 
  • Like
Reactions: StaceyMJ86
No update yet ? Ugh T-Mobile is so annoying I've seen plenty of JB ship smh idk what's holding up yours
[doublepost=1478661298][/doublepost]
Well that's good I'm glad she got you taken care up let's hope this is the last phone you have to get & I pray your daughters surgery goes fine & she comes out better than ever :)
[doublepost=1478661329][/doublepost]
Thanks hunn and I'll be here next year as well :)
nope, nothing yet. i called and they said that maybe by the end of the week. but i highly doubt it
 
nope, nothing yet. i called and they said that maybe by the end of the week. but i highly doubt it
wow that's ridiculous smh .. if it's too much longer I'd contact art_lucero on twitter and ask him to make sure nothing's wrong
[doublepost=1478717534][/doublepost]
My phone is finally coming today excited!
Yay I'm happy for ya:D
[doublepost=1478717580][/doublepost]
Charged on Monday and still no tracking. Ugh.
It'll take a while mine didn't ship for 5 days after I got charged
 
wow that's ridiculous smh .. if it's too much longer I'd contact art_lucero on twitter and ask him to make sure nothing's wrong
[doublepost=1478717534][/doublepost]
Yay I'm happy for ya:D
[doublepost=1478717580][/doublepost]
It'll take a while mine didn't ship for 5 days after I got charged
I contacted Evelyn through twitter and thats what one of her team members told me, but maybe I should just go ahead and contact him as well. Next week it'll be 2 months that I've been waiting...
 
  • Like
Reactions: Marie420
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.