Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

[Marie420]

It's ridiculous and the Apple rep tried to talk me into keeping the phone saying it's normal. There's no way I'm keeping a phone where I can't record a video without hearing the noise. The T-Mobile rep I spoke with noted my account that if I can't get another iPhone 7+, they'll credit my account the $320.75 I paid towards another phone.

wow that's bs .. like @Bp_91 said they usually do anything they can to make you happy they shouldn't make you keep a phone that's messed up .. if that's the case why isn't everyone phone doing it they need to stop trying to burry a problem that isn't going to go away
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@Marie420 did you get your phone today?

Not yet love still waiting on the ups guy
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Still waiting... 2 JB+ 128g
09/16

Wow I thought you would've been charged by now you ordered a long time ago

 

[Journei]

wow that's bs .. like @Bp_91 said they usually do anything they can to make you happy they shouldn't make you keep a phone that's messed up .. if that's the case why isn't everyone phone doing it they need to stop trying to burry a problem that isn't going to go away
[doublepost=1478548718][/doublepost]
Not yet love still waiting on the ups guy
[doublepost=1478548758][/doublepost]
Wow I thought you would've been charged by now you ordered a long time ago

Oh I thought you sent yours to the hub

 

[StaceyMJ86]

wow that's bs .. like @Bp_91 said they usually do anything they can to make you happy they shouldn't make you keep a phone that's messed up .. if that's the case why isn't everyone phone doing it they need to stop trying to burry a problem that isn't going to go away
[doublepost=1478548718][/doublepost]
Not yet love still waiting on the ups guy
[doublepost=1478548758][/doublepost]
Wow I thought you would've been charged by now you ordered a long time ago

That's what I'm not understanding. I'm not making this up to get another device. I would rather keep this because it's set up the way I like. It took me 2 days to get this device like the 1st 7+ I received. I always set mine up as new without a backup so it takes me forever to set up all my setting and my 250 app settings. This is really draining me. I'm getting ready to say to hell with Apple.

 

[Marie420]

Oh I thought you sent yours to the hub

No I had called and seen if I could pick it up that day which was a weekend and the ups store said no because they're closed and it was already out for delivery 4 am this morning lol
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That's what I'm not understanding. I'm not making this up to get another device. I would rather keep this because it's set up the way I like. It took me 2 days to get this device like the 1st 7+ I received. I always set mine up as new without a backup so it takes me forever to set up all my setting and my 250 app settings. This is really draining me. I'm getting ready to say to hell with Apple.

See now that's even more bs smh when is the engineer suppose to let you know his answer ?

 

[StaceyMJ86]

No I had called and seen if I could pick it up that day which was a weekend and the ups store said no because they're closed and it was already out for delivery 4 am this morning lol
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See now that's even more bs smh when is the engineer suppose to let you know his answer ?

I sent her an email. Just waiting to hear back from her.

 

[Marie420]

I sent her an email. Just waiting to hear back from her.

so if they don't make it right and you do another jump and switch to android do you know what phone you're gonna get? I pray my phone is fine when it comes
[doublepost=1478560932][/doublepost]Yay it's finally here now I gotta test it out

 

[K.o]

so if they don't make it right and you do another jump and switch to android do you know what phone you're gonna get? I pray my phone is fine when it comes
[doublepost=1478560932][/doublepost]Yay it's finally here now I gotta test it out

The rose gold looks nice

 

[Marie420]

The rose gold looks nice

Thank you I'm testing it out rn .. it's restoring and everything and I don't hear no hissing neither

 

[StaceyMJ86]

so if they don't make it right and you do another jump and switch to android do you know what phone you're gonna get? I pray my phone is fine when it comes
[doublepost=1478560932][/doublepost]Yay it's finally here now I gotta test it out

I don't know yet. I'm researching Android devices now.

 

[Marie420]

I don't know yet. I'm researching Android devices now.

Well I hope you get the phone you want and with no more issues

 

[china089]

I think you and I are the last ones. Still no movement.

the wait is killing me
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wow that's bs .. like @Bp_91 said they usually do anything they can to make you happy they shouldn't make you keep a phone that's messed up .. if that's the case why isn't everyone phone doing it they need to stop trying to burry a problem that isn't going to go away
[doublepost=1478548718][/doublepost]
Not yet love still waiting on the ups guy
[doublepost=1478548758][/doublepost]
Wow I thought you would've been charged by now you ordered a long time ago

yeah i thought so too, but i guess they don't agree

 

[StaceyMJ86]

the wait is killing me
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yeah i thought so too, but i guess they don't agree

@Marie420 I received the email from Alexa stating the engineers haven't figured out the problem but she will send me out a replacement device express. The only issue I have is if this one will have the same problem. I'm worried about that and going through the hassle of setting the new one up. @china089 I hope you receive yours soon. This has been the worst iPhone preorder T-Mobile have ever dealt with.

 

[china089]

@Marie420 I received the email from Alexa stating the engineers haven't figured out the problem but she will send me out a replacement device express. The only issue I have is if this one will have the same problem. I'm worried about that and going through the hassle of setting the new one up. @china089 I hope you receive yours soon. This has been the worst iPhone preorder T-Mobile have ever dealt with.

i agree. i usually never preorder because you're able to walk in launch day and walk out with one but not this year. don't even want to imagine how next year will be

 

[StaceyMJ86]

Apple is quick with sending out replacement devices. I completed my repair info at 8am and the phone was shipped out at 10:18am and will be delivered tomorrow. Of course I have to wait to pick it up after my daughter's surgery. Glad that Apple take care of their customers.

 

[StaceyMJ86]

i agree. i usually never preorder because you're able to walk in launch day and walk out with one but not this year. don't even want to imagine how next year will be

I'm already putting my plans in motion for next year's preorder. We may not get our devices until January 2018 if T-Mobile have the same problems.

 

[china089]

I'm already putting my plans in motion for next year's preorder. We may not get our devices until January 2018 if T-Mobile have the same problems.

Hope everything goes well with her surgery

Honestly tho. They need to learn from this and make real improvements

 

[Loyaltyrenee]

Glad you got your phone @Marie420 hope you've been enjoying it and I hope to see you all next year @StaceyMJ86 @iGotThis14 @Bp_91 @Journei

 

[StaceyMJ86]

Hope everything goes well with her surgery

Honestly tho. They need to learn from this and make real improvements

Thank you. They've had 3 years to get this together. Hopefully this year taught them something.

 

[StaceyMJ86]

Glad you got your phone @Marie420 hope you've been enjoying it and I hope to see you all next year @StaceyMJ86 @iGotThis14 @Bp_91 @Journei

I'll be back next year for sure!

 

[Marie420]

the wait is killing me
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yeah i thought so too, but i guess they don't agree

No update yet ? Ugh T-Mobile is so annoying I've seen plenty of JB ship smh idk what's holding up yours
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Apple is quick with sending out replacement devices. I completed my repair info at 8am and the phone was shipped out at 10:18am and will be delivered tomorrow. Of course I have to wait to pick it up after my daughter's surgery. Glad that Apple take care of their customers.

Well that's good I'm glad she got you taken care up let's hope this is the last phone you have to get & I pray your daughters surgery goes fine & she comes out better than ever
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Glad you got your phone @Marie420 hope you've been enjoying it and I hope to see you all next year @StaceyMJ86 @iGotThis14 @Bp_91 @Journei

Thanks hunn and I'll be here next year as well

 

[china089]

No update yet ? Ugh T-Mobile is so annoying I've seen plenty of JB ship smh idk what's holding up yours
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Well that's good I'm glad she got you taken care up let's hope this is the last phone you have to get & I pray your daughters surgery goes fine & she comes out better than ever
[doublepost=1478661329][/doublepost]
Thanks hunn and I'll be here next year as well

nope, nothing yet. i called and they said that maybe by the end of the week. but i highly doubt it

 

[K.o]

My phone is finally coming today excited!

 

[LeftEar]

Charged on Monday and still no tracking. Ugh.

 

[Marie420]

nope, nothing yet. i called and they said that maybe by the end of the week. but i highly doubt it

wow that's ridiculous smh .. if it's too much longer I'd contact art_lucero on twitter and ask him to make sure nothing's wrong
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My phone is finally coming today excited!

Yay I'm happy for ya
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Charged on Monday and still no tracking. Ugh.

It'll take a while mine didn't ship for 5 days after I got charged

 

[china089]

wow that's ridiculous smh .. if it's too much longer I'd contact art_lucero on twitter and ask him to make sure nothing's wrong
[doublepost=1478717534][/doublepost]
Yay I'm happy for ya
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It'll take a while mine didn't ship for 5 days after I got charged

I contacted Evelyn through twitter and thats what one of her team members told me, but maybe I should just go ahead and contact him as well. Next week it'll be 2 months that I've been waiting...