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I contacted Evelyn through twitter and thats what one of her team members told me, but maybe I should just go ahead and contact him as well. Next week it'll be 2 months that I've been waiting...

No movement in my end either, as a matter of fact, I haven't read of many JB being delivered lately... its' obnoxious to wait!
On the other side, at least my delivery window starts on the 15 so.... just hoping we get it before christmas.
 
No movement in my end either, as a matter of fact, I haven't read of many JB being delivered lately... its' obnoxious to wait!
On the other side, at least my delivery window starts on the 15 so.... just hoping we get it before christmas.
I have an estimated ship date of 11/1-11/30 but I mean it's been just about 2 months since I've ordered. I haven't seen anything since last week either so it's probably going to be the very end of my shipping window when I get it.
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Still no movement here. I mean if I can order a car to the specs I want and have it built and shipped in a month. I dont know what apple is doing that is so magical that they cant produce enough jbs.
Right! I don't think they should have offered something they couldn't produce as quickly as the others
 
Hi guys.. well i got my matte black plus about two weeks ago and it's been in a case since I received it but the bottom of my phone has a ton of tiny l
 
Any clue how long a trade-in credit should take?
Got the phone mid September, they got my old phones from me 10/4 (UPS tracking), and they don't even have a status for me to track on the website of how the trade-in is moving along.

I feel like every time I talk to them on the phone, their support tells me just enough "oh it will be reflected by __" to get me off the phone and become the next persons problem.

The latest story I'm getting is that it will show up on my statement closing 12/4.

Does it really take them 2 months to look at my damn phones?

The next battle I'm worried about is it's going to be December.. January and they will try and screw me out of the iPhone 7 trade-in deal and just give me the normal much lower trade in value...
 
Any clue how long a trade-in credit should take?
Got the phone mid September, they got my old phones from me 10/4 (UPS tracking), and they don't even have a status for me to track on the website of how the trade-in is moving along.

I feel like every time I talk to them on the phone, their support tells me just enough "oh it will be reflected by __" to get me off the phone and become the next persons problem.

The latest story I'm getting is that it will show up on my statement closing 12/4.

Does it really take them 2 months to look at my damn phones?

The next battle I'm worried about is it's going to be December.. January and they will try and screw me out of the iPhone 7 trade-in deal and just give me the normal much lower trade in value...

It didn't take them long at all to do my trade-in. I sent it on 10/25 by USPS and it was closed out on 10/30. The credit was applied on 10/30.
 
It didn't take them long at all to do my trade-in. I sent it on 10/25 by USPS and it was closed out on 10/30. The credit was applied on 10/30.

Thanks for the reply.
Something is clearly off the rails with my trade-in.
Will try to call back during daytime hours tomorrow to get local support staff... they seemed a bit better last time.
 
I contacted Evelyn through twitter and thats what one of her team members told me, but maybe I should just go ahead and contact him as well. Next week it'll be 2 months that I've been waiting...
Yeah once it hits the two month mark I'd message art .. like before all the rose golds got sent out that's all there was being shipped JB & MB now it seems like they've slowed down a whole lot I thought they got everyone that ordered mid September but I guess not o_O
 
Yeah once it hits the two month mark I'd message art .. like before all the rose golds got sent out that's all there was being shipped JB & MB now it seems like they've slowed down a whole lot I thought they got everyone that ordered mid September but I guess not o_O
Yeah next week i'm definitely going to reach out to him if there still isn't an update. Oh yes! You guys had to wait a really long time. I wouldn't be so irritated with the process if I didn't see people with the same order date having their orders fulfilled. If it stopped at 9/15 I'd be a little bitter but I'd understand hey I'm next but its like I got skipped :(
 
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Glad u finally got charged!!! Bout time
I know right! I was so excited and then I was like crap I gotta wait on ups now. But at least the wait is almost over :)
Thank you.
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My mom has verizon and she ordered on 10/16 and she received hers today it makes me so mad!
I would have been too. We got the short end of the stick
 
I changed my order from 32 to 128 and now I'm getting my phone this week instead of mid December. If you can afford the 128 or 256 I'd say go for it.
 
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