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Wpaulo

macrumors newbie
Original poster
Sep 14, 2015
23
8
Do you have to go through the Restore process to actually unlock an AT&T iphone7 bought on the Apple Upgrade program? I haven't been able to switch SIMS but the IMEI shows as not compatible on other carriers web sites.
 

Jal217

macrumors regular
Oct 28, 2015
157
221
It's definitely unlocked. However, Your phone will only be able to work with other gsm network phones. If you don't know what that means the quick rundown is that there are two types of cellular technology that are common. CDMA (Verizon, sprint) and GSM (at&t). They aren't compatible with each other unless phones have 4g antenna bands that work with both types. This year the GSM phones only work with gsm carriers. You must stick with at&t or (T-Mobile I think). The cdma phones do work with gsm this year though. So if you got a Verizon iPhone 7 it would switch to at&t fine.

The good news is gsm is pretty much the standard everywhere else in the world. So your phone will still work elsewhere
 

Wpaulo

macrumors newbie
Original poster
Sep 14, 2015
23
8
It's definitely unlocked. However, Your phone will only be able to work with other gsm network phones. If you don't know what that means the quick rundown is that there are two types of cellular technology that are common. CDMA (Verizon, sprint) and GSM (at&t). They aren't compatible with each other unless phones have 4g antenna bands that work with both types. This year the GSM phones only work with gsm carriers. You must stick with at&t or (T-Mobile I think). The cdma phones do work with gsm this year though. So if you got a Verizon iPhone 7 it would switch to at&t fine.

The good news is gsm is pretty much the standard everywhere else in the world. So your phone will still work elsewhere

Apple told me once I put in a Verizon SIM and restore phone my ATT iPhone7 it will work. They imply that Verizon is going to LTE and thus it is compatible? Apple Upgrade program certainly suggests any carrier usage. I was wondering if Restore needed even for European GSM carriers.
 

Strangeite

macrumors newbie
Feb 24, 2009
16
2
Apple told me once I put in a Verizon SIM and restore phone my ATT iPhone7 it will work. They imply that Verizon is going to LTE and thus it is compatible? Apple Upgrade program certainly suggests any carrier usage. I was wondering if Restore needed even for European GSM carriers.

Welcome to my nightmare. I just started a thread outlining the circus that I have gone through trying to find the answer to this question.
 

elfxmilhouse

macrumors 6502a
Oct 15, 2008
606
144
Northeast USA
I bought a 6s and a 7 with the upgrade program and they were both unlocked. I have two lines, one tmobile and one at&t and bought the phones under my tmobile account. However, I use my at&t sim in it most of the time.
 

Jal217

macrumors regular
Oct 28, 2015
157
221
Apple told me once I put in a Verizon SIM and restore phone my ATT iPhone7 it will work. They imply that Verizon is going to LTE and thus it is compatible? Apple Upgrade program certainly suggests any carrier usage. I was wondering if Restore needed even for European GSM carriers.

Verizon already is LTE. Your at&t phone is 100% never going to work on any cdma network. Not Verizon, not sprint. The apple employee who told you that was not aware of the lack of cdma support in the iPhone 7 GSM models. This worked with the 6s, but it will NOT work for the iPhone 7. For European gsm carriers you won't need to restore. You will only need to switch sims. https://support.apple.com/en-us/HT201328

Welcome to my nightmare. I just started a thread outlining the circus that I have gone through trying to find the answer to this question.

I'm sure you have been told by now, but you can't use your GSM iPhone 7 with cdma networks. No matter what. It just does not work because the intel modem in it won't work with cdma.
 

Wpaulo

macrumors newbie
Original poster
Sep 14, 2015
23
8
It's definitely unlocked. However, Your phone will only be able to work with other gsm network phones. If you don't know what that means the quick rundown is that there are two types of cellular technology that are common. CDMA (Verizon, sprint) and GSM (at&t). They aren't compatible with each other unless phones have 4g antenna bands that work with both types. This year the GSM phones only work with gsm carriers. You must stick with at&t or (T-Mobile I think). The cdma phones do work with gsm this year though. So if you got a Verizon iPhone 7 it would switch to at&t fine.

The good news is gsm is pretty much the standard everywhere else in the world. So your phone will still work elsewhere

Everything you said above is correct.
 

JayLenochiniMac

macrumors G5
Nov 7, 2007
12,819
2,390
New Sanfrakota
The proper term is "Is it really a world iPhone?" A world phone means it's compatible with both GSM and CDMA.

We didn't always get a world iPhone with every iteration. The 4s was a world iPhone but we didn't get that with the iPhone 5. It returned for the iPhone 5s and 6 series (except Sprint) and it's gone again for the 7 (at least the at&t and T-Mobile version).
 
Last edited:

stlwx21

macrumors member
Jan 24, 2008
80
11
So even if you have an ATT account, should you just buy an unlocked Verizon iPhone and put your ATT sim in?

And it would still work for European GSM carriers, correct?
 

kjotwani

macrumors regular
Sep 11, 2014
227
79
Welcome to my nightmare. I just started a thread outlining the circus that I have gone through trying to find the answer to this question.

I am in same boat. I went to 2 apple stores and told this to their managers. They understood the issue and were dumbfounded(rarely seen any genius or store manager not having an answer or solution). They were "we honestly don't have an answer now and will ask their superiors and get back". Waiting to hear.
 

JayLenochiniMac

macrumors G5
Nov 7, 2007
12,819
2,390
New Sanfrakota
I am in same boat. I went to 2 apple stores and told this to their managers. They understood the issue and were dumbfounded(rarely seen any genius or store manager not having an answer or solution). They were "we honestly don't have an answer now and will ask their superiors and get back". Waiting to hear.

Why are you "waiting to hear" from them? We already have the answer for you here.
 
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Silverbird0000

macrumors 6502a
Sep 19, 2006
591
30
Fort Myers, FL
As already stated, this year the Verizon and Sprint models of iPhone 7 with work with gsm carriers, the AT&T model will only work with AT&T and T-Mobile or other regional gsm carriers. An AT&T model will NOT work on Verizon. But a Verizon model will work on AT&T. With the 6s all models were world phones except the Sprint model.
 
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JayLenochiniMac

macrumors G5
Nov 7, 2007
12,819
2,390
New Sanfrakota
I'm ready to purchase. Should I go ahead and get the Verizon unlocked phone or wait for sim free model.

You can go ahead and get the Verizon model. Some members are rather anal retentive and insist on waiting for the SIM-free model so they can have an "officially unlocked" iPhone, but it'll most likely be the Verizon model anyway.
 

kjotwani

macrumors regular
Sep 11, 2014
227
79
Why are you "waiting to hear" from them? We already have the answer for you here.
Thanks but no thanks. either Apple changes either official stand that iUP phones cannot work with all carriers or they somehow give me a sim free phone (which might be the case).
Also my 14 day return policy might be up before sim free versions are out. Hence need apple to override the return policy. That's what I am waiting to hear
 

JayLenochiniMac

macrumors G5
Nov 7, 2007
12,819
2,390
New Sanfrakota
Thanks but no thanks. either Apple changes either official stand that iUP phones cannot work with all carriers or they somehow give me a sim free phone (which might be the case).
Also my 14 day return policy might be up before sim free versions are out. Hence need apple to override the return policy. That's what I am waiting to hear

The IUP doesn't guarantee a world iPhone so you're barking up the wrong tree.
 
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kjotwani

macrumors regular
Sep 11, 2014
227
79
The IUP doesn't guarantee a world iPhone so you're barking up the wrong tree.
Kind sir. It does. And the fact that Apple Store employees plus the iUP team have clear stated(and accepted) that iUP phone can work on any network.
If I were u I would get my facts straight:)
 

Chupa Chupa

macrumors G5
Jul 16, 2002
14,835
7,396
You can go ahead and get the Verizon model. Some members are rather anal retentive and insist on waiting for the SIM-free model so they can have an "officially unlocked" iPhone, but it'll most likely be the Verizon model anyway.

Can you? I mean it's clear that you can't buy a VZW iPhone online w/o an account. But will Apple sell you one at the store w/o a VZW account and the intention to use w/ a different provider?
 

JayLenochiniMac

macrumors G5
Nov 7, 2007
12,819
2,390
New Sanfrakota
Kind sir. It does. And the fact that Apple Store employees plus the iUP team have clear stated(and accepted) that iUP phone can work on any network.
If I were u I would get my facts straight:)

Please provide an source/link where Apple has stated that a customer is guaranteed a world iPhone with the iPhone Upgrade Program. Otherwise, it's just Apple employees BSing like what we see all the time on this forum.
 
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kjotwani

macrumors regular
Sep 11, 2014
227
79
Please provide an source/link where Apple has stated that a customer is guaranteed a world iPhone with the iPhone Upgrade Program. Otherwise, it's just Apple employees BSing like what we see all the time on this forum.
Glad u asked :)
 

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JayLenochiniMac

macrumors G5
Nov 7, 2007
12,819
2,390
New Sanfrakota
Can you? I mean it's clear that you can't buy a VZW iPhone online w/o an account. But will Apple sell you one at the store w/o a VZW account and the intention to use w/ a different provider?

Online, no, but there seems to be a workaround in stores based on some members' reports.
[doublepost=1474563829][/doublepost]
Glad u asked :)

Unfortunately, all this means is you do not have a contract with any single carrier, not that you're able to use said iPhone on any carriers.
 

Lobwedgephil

macrumors 603
Apr 7, 2012
5,791
4,754
Glad u asked :)


Are there differences between an iPhone for AT&T or T-Mobile and an iPhone for Sprint or Verizon Wireless?
iPhone offers the same innovative features regardless of the wireless carrier you choose. If you choose AT&T or T-Mobile as your wireless carrier, your iPhone will use 3G cellular technology for voice services and either 3G or 4G LTE cellular technology for data services. iPhone can roam internationally on many GSM carriers around the world. If you buy iPhone with AT&T or T-Mobile, it will not work on Sprint or Verizon Wireless.

If you choose Sprint or Verizon Wireless as your wireless carrier, your iPhone will use CDMA cellular technology for voice and data services. If you buy an unlocked iPhone with Verizon or Sprint, it will work on AT&T or T-Mobile. An iPhone activated on Sprint or Verizon Wireless also has the ability to roam internationally on GSM networks. For details on LTE network support, please see www.apple.com/iphone/LTE.
 
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kjotwani

macrumors regular
Sep 11, 2014
227
79
Online, no, but there seems to be a workaround in stores based on some members' reports.
[doublepost=1474563829][/doublepost]

Unfortunately, all this means is you do not have a contract with any single carrier, not that you're able to use said iPhone on any carriers.

So what if I change to a CDMA
Online, no, but there seems to be a workaround in stores based on some members' reports.
[doublepost=1474563829][/doublepost]

Unfortunately, all this means is you do not have a contract with any single carrier, not that you're able to use said iPhone on any carriers.

The wordings say: "You aren't tied to a single carrier". How would you interpret that?
[doublepost=1474564196][/doublepost]
Are there differences between an iPhone for AT&T or T-Mobile and an iPhone for Sprint or Verizon Wireless?
iPhone offers the same innovative features regardless of the wireless carrier you choose. If you choose AT&T or T-Mobile as your wireless carrier, your iPhone will use 3G cellular technology for voice services and either 3G or 4G LTE cellular technology for data services. iPhone can roam internationally on many GSM carriers around the world. If you buy iPhone with AT&T or T-Mobile, it will not work on Sprint or Verizon Wireless.

If you choose Sprint or Verizon Wireless as your wireless carrier, your iPhone will use CDMA cellular technology for voice and data services. If you buy an unlocked iPhone with Verizon or Sprint, it will work on AT&T or T-Mobile. An iPhone activated on Sprint or Verizon Wireless also has the ability to roam internationally on GSM networks. For details on LTE network support, please see www.apple.com/iphone/LTE.

This is right. Not denying it. But I am specifically talking about iUP and their wording "You are not tied to a single carrier" on their iUP page!
 

Lobwedgephil

macrumors 603
Apr 7, 2012
5,791
4,754
So what if I change to a CDMA


The wordings say: "You aren't tied to a single carrier". How would you interpret that?
[doublepost=1474564196][/doublepost]

This is right. Not denying it. But I am specifically talking about iUP and their wording "You are not tied to a single carrier" on their iUP page!

You are right, with the At&t model, you are more then welcome to switch to any carrier that uses GSM.
 
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