Other Is a $29 battery replacement enough?

[Hal~9000]

Only $29 for a year and then it goes back to regular price is a joke. They should do it permanently if they keep doing this with the cpus.

Agreed. The fact that Apple is only doing this price drop of batteries temporarily, instead of permanently for affected iPhones, is pretty telling...

They simply want to put some temporary space between themselves and the current backlash of their shady actions so that the anger dies down. Then, instead of fixing the issue, they are back to their crappy ways of throttling everything and overcharging ($79! LoL) for battery replacements.

Apple again lacking morals on any sort of long term solution (permanent price drop of battery replacements for affected models) and instead going with an unacceptable band-aid for the problem hoping customers just accept it a year from now

I’m sure the apologists and customers who love to bend over for Apple will do all they can to say how much Apple has done or how you should just accept it and to that I say: Bull**** I have a higher standard for companies that that, especially Apple.

 

[eyeseeyou]

Yes, I have over 20,000 pics, so it takes a long time.

Specifically with the pictures loading, sheesh 20k?, that could take a long time in any situation not just the iPhone.

That being said the critical functions of the iPhone are restored way before all of your pics are downloaded to your phone.

 

[ZipZap]

Stop it. The biggest company in the world doesn't need deceptive practices to be successful.

Every company has deceptive practices.

 

[actcyclist]

Apple has denied it intentionally slows 1+ year old devices to create new sales, but given the sneaky way they've gone about this. I don't trust them. However, I distrust Google even more and Samsung seems like a safety issue. So Apple can continue feeding on my wallet and I'll just put up with it.

 

[78Bandit]

It's a great way to divert attention from the issue.

You'll notice that Apple didn't say they'd fix the issue. They said they'd give you a reduced cost battery. Free candy sounds good right? Enough to distract you from the problem that they won't actually fix?

And for those who will mention that Apple says an update is coming that will allow the customer to see in more detail what's happening, well - they didn't say they'd fix the issue in that statement either.

The underlying issue simply cannot be fixed. The power draw of the iPhone 6, 6S, and 7 are all so close to the maximum the specified battery puts out that there isn't any reserve for normal degradation or production variances. A new battery will fix the problem temporarily but eventually it will return.

What Apple is doing is giving out-of-warranty devices one reduced cost replacement and will then provide the tools for the user to be able to monitor battery health going forward. On a prospective basis if the battery begins to fail the consumer will be notified and at that time can decide whether or not to spring for an $80 second replacement.

I don't like the situation, but Apple is doing all that it can now. They should have been completely transparent when they identified voltage clipping as the cause of the random shutdowns and they are paying the price. Their current actions are what they should have done in the first place. Reengineering the affected devices' batteries isn't going to happen.

 

[Breezygirl]

Every company has deceptive practices.

So? If even if it was true, it doesn’t make it okay for Apple to. Period.

 

[bushman4]

Don’t expect Apple to give you a new iPhone. They made a mistake and most importantly THEY AVKNOWLEDGED IT
A new battery at $29 is probably more than they cost Apple but then again you have to figure labor
It seems doubtful that Apple would slow down iPhones for the purpose of getting people to buy a new one

Bottom Line: let’s see where these lawsuits go Remember Apple has its own lawyers and is acting on their advice. They don’t get millions of dollars for nothing

 

[Rob_2811]

Not good enough, I want a personal apology.

If you're reading Tim call me.

 

[mackinmike]

Replace the battery only to have it happen again. Is there no solution so that it doesn't shutdown?

 

[BigMcGuire]

Replace the battery only to have it happen again. Is there no solution so that it doesn't shutdown?

They're releasing an app or more battery data so we, as users can have proof of our batteries decay and demand warranty replacements if needed. Also users will always have geekbench - I don't think this is going to happen again. Not even close.

 

[Tubamajuba]

Agreed. The fact that Apple is only doing this price drop of batteries temporarily, instead of permanently for affected iPhones, is pretty telling...

They simply want to put some temporary space between themselves and the current backlash of their shady actions so that the anger dies down. Then, instead of fixing the issue, they are back to their crappy ways of throttling everything and overcharging ($79! LoL) for battery replacements.

Apple again lacking morals on any sort of long term solution (permanent price drop of battery replacements for affected models) and instead going with an unacceptable band-aid for the problem hoping customers just accept it a year from now

I’m sure the apologists and customers who love to bend over for Apple will do all they can to say how much Apple has done or how you should just accept it and to that I say: Bull**** I have a higher standard for companies that that, especially Apple.

And I'm sure the people who bend over backwards to whine about every little thing Apple does will keep buying Apple products and all of their pages and pages of rants will amount to absolutely zero action.

I can't imagine being so angry and antagonistic about a company whose products I repeatedly buy. Whenever I don't like what a company is doing or their products don't meet my needs, I simply stop buying their products and move on. Any disappointment I have quickly fades away.

All that said, I am thankful for the people on here, Reddit, and elsewhere around the internet who shared Geekbench test results, spoke up about their experiences when trying to replace their battery at Apple Stores, and confirmed that performance was restored after a battery replacement. They are the heroes, not the "boy who cried wolf" crowd that spams refresh on the MacRumors home page just to post asinine junk in every single thread.

 

[Geert76]

You guys can’t be seriously praising Apple for this.
They got caught slowing down phones without explicitly telling us and now they want to make us pay 29$ to get them back to normal! What is good about that move ?
They are basically saying “Oops we got caught so we’ll generously accept to make less profit from the shady move we pulled”

I wonder how many people here are not doing damage control for Apple ?

 

[eyeseeyou]

Sounds like it fixes the issue to me. Until there is a new type of battery that doesn't degrade, this sounds like a pretty good solution...

Tony stark has a solution.... the arc reactor
[doublepost=1514517210][/doublepost]

Apple has denied it intentionally slows 1+ year old devices to create new sales, but given the sneaky way they've gone about this. I don't trust them. However, I distrust Google even more and Samsung seems like a safety issue. So Apple can continue feeding on my wallet and I'll just put up with it.

The most honest comment I’ve read today.

 

[rukind2]

What will be interesting is how they do the replacement. Imagine owners hitting their local Apple store and the turn around time to have the battery replaced. Yikes.

 

[Kmart9419]

Specifically with the pictures loading, sheesh 20k?, that could take a long time in any situation not just the iPhone.

That being said the critical functions of the iPhone are restored way before all of your pics are downloaded to your phone.

You are correct, but its a pain. Phone stays hot for a while and the whole indexing thing slows everything down. Gonna try a different tack and use google photos instead. Will never have to download 20,000 pics again.

 

[eyeseeyou]

You are correct, but its a pain. Phone stays hot for a while and the whole indexing thing slows everything down. Gonna try a different tack and use google photos instead. Will never have to download 20,000 pics again.

Actually there’s a setting where restoring pics is just thumbnails until you download the actual image file. That way you don’t store all 20k in your phone but still have access

 

[Tubamajuba]

You are correct, but its a pain. Phone stays hot for a while and the whole indexing thing slows everything down. Gonna try a different tack and use google photos instead. Will never have to download 20,000 pics again.

Google Photos is like magic- everyone should use it.

 

[eyeseeyou]

Google Photos is like magic- everyone should use it.

I use both.

Im actually amazed at the iPhone/android users who don’t utilize the free, available back up services but claim to know enough to say iPhone/android is better than the other.

“It’s just better”

 

[Kmart9419]

Actually there’s a setting where restoring pics is just thumbnails until you download the actual image file. That way you don’t store all 20k in your phone but still have access

Yes, the icloud photo library. One huge downside, I am not able to delete pics off iphone after I imported to a computer. I have no idea why Apple made this decision. Once iCloud photo is off, i can delete. icloud Photo stream not affected.

 

[boltjames]

They should have been completely transparent when they identified voltage clipping as the cause of the random shutdowns and they are paying the price.

Paying what price? They're about to report a record fourth quarter with the 8/7/SE holding down the fort while the X blows the doors off.

A weeks worth of (yawn) bad press about a battery issue that in the real world only affects a handful of power users won't make a blip in the big picture. Remember Antennagate? That one lasted a whole 6 days before it was forgotten.

 

[eyoungren]

Remember Antennagate? That one lasted a whole 6 days before it was forgotten.

What about Scuffgate? iPhone 5.

 

[Thor_1]

The underlying issue simply cannot be fixed. The power draw of the iPhone 6, 6S, and 7 are all so close to the maximum the specified battery puts out that there isn't any reserve for normal degradation or production variances. A new battery will fix the problem temporarily but eventually it will return.

Then make the battery bigger. I have read a lot of people in these forums saying they would love a larger battery.

For those of you who will whine and say the phone will be to heavy......it's called the gym.

 

[TokMok3]

I am not saying there is an iOS update that can fix it. That isn't the issue.

But putting out an update and saying that update fixes the issue (which Apple did) and it turning out to be a case of CPU throttling and NOT fixing the issue is an entirely different thing.

I can take care of the battery myself and for less than $29, what I really want from Apple is to fix all the bugs in iOS11, that's it!

 

[ET iPhone Home]

I was hoping for a substantial (reasonable) discount on a new iPhone.

 

[Racineur]

Then there's this. My contract with my provider is coming to an end. I've been shopping for new contact and new phone for the past 2 weeks. Coming from a 5s, I was about to go for a 6s Plus which is within my budget. Then the throttling thing. I stopped short of buying a 6s Plus, even a 7 and postponed my purchase of an iPhone for now. The today announcement does nothing to make me secure the purchase. Apple states that the 29$ battery replacement will end in 2018. Since the battery in my new iPhone would probably be seriously degraded in 2019, well I'm f.... am I not ? No 29$ replacement in 2019. Many suggested I keep on with my 5s for the moment or go for a cheap Android the likes of Moto G a friend gave me and wait until this whole BS ends. Then buy a newer 2018 model that we can almost be sure will be free of throttling. But it leaves a very very sour taste in my mouth. I'm sure I'm not the only one in this situation.
Thanks.