On the hardware front it is undeniable that they’ve started looking at their products as utilities more than before - which has led to batteries that last the day and screens being more durable, but also to more utilitarian designs. Remember the ads where they just showed off the design and nothing else and it was genuinely captivating and desirable? I don’t think they make those anymore and I’m not talking about Jony’s monologues. I love the way the M1 iMac looks but the Mac Studio is, in my eyes, just not what it could’ve been. And I think it mostly comes down to cost. I’m sure innovating on physical objects that get mass-produced at such scale would not be good for their margins, both in R&D and production, and Tim Cook’s Apple has been very much about them (which I don’t blame, they’re a for-profit company).
On the other hand, UX is what Apple sells and that’s why they don’t tend to change stuff too much. Look at Samsung. I’m a huge fan of them and used Samsung phones for years I even had the S20, but having to re-learn how to use the thing after a major update because settings were being moved, unnecessary features added then taken away, that kind of stuff that Apple never does. Which is also horrible for accessibility. I’m sure someone with vision impairments upgrading from something as old as an iPhone 7 to a 13 would have to go through a minimal learning curve if they have to at all because everything is exactly as it was.
Smartphones, tablets, laptops, they’re all mature technologies at this point and the design of them reflects that on Apple’s front. People have formed extremely strong attachments to them as they are. It is destructive to the UX and said attachment to change them radically very often. This is why usually Apple adds new stuff as a feature to be discovered rather than something that completely changes the way you use it. And of course, it’s more expensive for them to do that when people buy them like this regardless.
Of course this is all going to be full of subjective opinions because UI and physical appearance of a product is subjective but UX, usability and accessibility certainly isn’t and that’s what Apple has always been about. This is why I’m excited for them to enter new product categories like with the car though – they make interesting decisions when they have to be made and stick with them.