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Itunes error message -9838

U

UKmacman

macrumors 6502
Original poster
Oct 4, 2007
254
1
Just tried to activate my new 3G iphone and got the -9838 error message in itunes store. Anyone else have this? Is it just because the activation process is over worked?

Anyone know when it might be back to working?
 
UKmacman said:
Just tried to activate my new 3G iphone and got the -9838 error message in itunes store. Anyone else have this? Is it just because the activation process is over worked?

Anyone know when it might be back to working?
Click to expand...


Am getting that - Deffo a fault Apples side... I think there servers are getting hammered BIG TIME

Just keep trying... Flick from your Music to your iPhone link and it will keep trying 4 u
 
I'm getting the same error. The whole store is backed up. I finally gave up and came home to do it... same error they got in store....

Well, I'll just get some sleep since I was up all night in the line (first in the line in Toronto's Bay Street Rogers store!)
 
Same error here. Grrrrrrrr.

Something tells me this is an O2 problem and not an Apple problem.
 
Kinda suck doesn't it!

Guess I won't get to play with it now till tomorrow - if even!
 
this is such bull! this is exactly what i knew was going to happen....apple should have released 2.0 earlier this week BEFORE the 3G launch so previous iphone owners could download the update and be done with it!!!! which would have decreased the number of people accessing itunes!
 
im getting the same error too...i mean what can you expect though...so many activations in such a small window of time.
 
The Apple store said iTunes is down. They said I could wait until it comes up or take it home and activate from home. So it's not up yet, I guess.
 
I tried upgrading my 1st gen Iphone and I;m getting the same error....i Hope it gets fixed soon, its my only phone.
 
Yep. Error code 9838. Called ATT and CSR told me iTunes was down, confirmed by Apple. Grrrrr. Didnt you f*******g people learn from last year what was to come. This is unacceptable especially when one waits in line since midnight. Couldnt "unbrick" it in the store and now I cant activate it at home. Cheers to another successful iphone launch.

Tired and frustrated
 
Ducky280 said:
Am getting that - Deffo a fault Apples side... I think there servers are getting hammered BIG TIME

Just keep trying... Flick from your Music to your iPhone link and it will keep trying 4 u
Click to expand...

Thanks for the suggestion. Glad to know that some people are getting through!
 
I just got through to the activation screen!
screenshotgn9.png
 
It might be best if we all just stop trying for a bit, could take a little bit of load off Apple's servers.

EDIT: Forget that, I think I'm getting through now :D
 
yeah guys im frustrated too...but at least i can surf the net and play with my mail...but i just can't text yet...but i can make calls...very frustrating
 
I can use my phone, I jsut cant sync it with my mac :S, got same error
It was funny though, as they were unbricking at store, I started to get text messages and even a phone call
 
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