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senttoschool

macrumors 68030
Nov 2, 2017
2,626
5,482
I’m confused now.

Who did said they were buying with express plans to return from the get go (I.e - “rent” them)

I guess I missed the posts saying that was the plan?

Do you mean people buying two nearly similar machines but returning one?

I agree. That is possibly not ideal, but it does still result in one keeper. But I don’t recall that being expressed much (or at all?)

I can’t speak for others, but I know I didn’t want to return my MBA or Mini...and have plans to get at least a Mini again at some point...and my wife does have and LOVES her MBA M1
I read through various forums that MacOS 11.1 beta 2 solves the Bluetooth connection issue. I haven't tried it myself. I did notice Bluetooth drops when I paired with my Magic Mouse 2. I also heard that this might be an issue with Big Sur itself because some people are having the same issues on Intel Macs.
 

turbineseaplane

macrumors P6
Original poster
Mar 19, 2008
17,391
40,165
1) Obviously some who buy one with possibility of return will not return but just keep. 100% of those who buy two with the intent of returning one will return one. More wasteful.

2) Intent matters.

Scenario 1 could also have people buying two to directly compare them side by side and decide.

On point 2, intent really doesn’t matter to Apple if you keep one either way. If you don’t keep any, or you could have maybe reached that decision without buying and returning one of the units, then yes, I’m with you.

If you are Apple you’d rather someone buy and try both and keep one though, if the alternative there is buying nothing (just one scenario of course)

I hope folks here realize that we could talk about this from umpteen angles and none of it will change what people actually do.

Anyhow..
 

Hlanz1

macrumors newbie
Dec 29, 2020
4
2
M1/Apple def has flaws like brand new microphones not being compatible. The computer is lightning fast but isn’t compatible with some software and connections I have tried. Frustrating to say the least but I have tried to go to Windows and have purchased super gamer computers that don’t perform a fraction of what the m1 performs with. As someone who used the computer for recording not many microphones work perfect a lot of issues.
 

russell_314

macrumors 604
Feb 10, 2019
6,671
10,269
USA
Or like buying an 80k Audi A8L, and having to deal with an infotainment system that runs like absolute @ss compared to the setup in a 25k Honda Civic.
When people pay a premium price they expect a premium experience. That is neither weird nor unreasonable. Criticizing them for voicing that expectation and disappointment, however, is.
So he expected a 4K webcam when it lists 720 P on the specs... I wasn’t criticizing anyone. It’s unreasonable to expect something other than exactly what is listed on your purchase. Should I be upset if I order a 13” MacBook and it doesn’t come with a 16” screen? I’m sure someone here would ?‍♂️
 

johnkree

macrumors 6502
Jun 23, 2015
296
294
Austria
I read through various forums that MacOS 11.1 beta 2 solves the Bluetooth connection issue. I haven't tried it myself. I did notice Bluetooth drops when I paired with my Magic Mouse 2. I also heard that this might be an issue with Big Sur itself because some people are having the same issues on Intel Macs.
It does. I'm on it since day 1 I got my MacBook Air and didn't experience any Bluetooth issues... Everything is running fine...
 
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russell_314

macrumors 604
Feb 10, 2019
6,671
10,269
USA
It does. I'm on it since day 1 I got my MacBook Air and didn't experience any Bluetooth issues... Everything is running fine...
I wonder if this is a different issue than Intel Mac mini has with Bluetooth? Mine just has short range so if I put my computer under my desk it gives me problems with the mouse. If it’s on or next to my desk everything works fine. It’s not a dealbreaker for me and I absolutely love my mini. I’ve had way more issues with my Windows PC
 

tyrone841

macrumors member
Apr 21, 2010
49
27
Austria
Just on a point of interest
I was never surprised when a Bluetooth device didn't work on booting any machine.
There's no operating system running so how could Bluetooth work?
Maybe I'm wrong and others can manage that, I don't know.

I've been reading this thread - out of curiosity - and the above mentioned (BT devices not working on booting) got me confused. I have been using an iBook in 2005 and an Inten iMac from 2007 and onward, and I was pretty damn sure that I could use my wireless Apple Keyboard + Magic Mouse to - for example - reset SMC or anything alike with hitting certain keys at startup.

Do I remember that incorrectly?
 

Quackers

macrumors 68000
Sep 18, 2013
1,938
708
Manchester, UK
I've been reading this thread - out of curiosity - and the above mentioned (BT devices not working on booting) got me confused. I have been using an iBook in 2005 and an Inten iMac from 2007 and onward, and I was pretty damn sure that I could use my wireless Apple Keyboard + Magic Mouse to - for example - reset SMC or anything alike with hitting certain keys at startup.

Do I remember that incorrectly?
I honestly don't know but it's possibly feasible that drivers for known devices, like native wifi/BT card, Apple keyboard or magic mouse could be loaded pre-boot (after all the drivers must be loaded for the laptop keyboard) so that input can be made by them.
But it's not really feasible for drivers for every known Bluetooth input device to be loaded in this way. There are just too many.
 

dmccloud

macrumors 68040
Sep 7, 2009
3,142
1,899
Anchorage, AK
I've been reading this thread - out of curiosity - and the above mentioned (BT devices not working on booting) got me confused. I have been using an iBook in 2005 and an Inten iMac from 2007 and onward, and I was pretty damn sure that I could use my wireless Apple Keyboard + Magic Mouse to - for example - reset SMC or anything alike with hitting certain keys at startup.

Do I remember that incorrectly?

It is technically possible to include some basic drivers as a part of the initial bootloader to allow input from a wireless keyboard or mouse. However, you would have to fit that into a finite amount of space with everything else needed for the initial boot of the machine. With the M1 Macs, Apple has made yet another change to how the machine boots, and I'm not sure anyone outside of Apple fully knows how this new setup works, or what drivers can be loaded prior to actually launching Mac OS.
 

richinaus

macrumors 68020
Oct 26, 2014
2,431
2,186
Just want to chime on the return discussion.

Senior staff at Apple Stores have actively said to me on multiple occasions to return the computers if they are not right, as their goal is satisfied customers. As a happy customer we always go back to Apple.
But yes we pay for the convenience in the price.
 

armoured

macrumors regular
Feb 1, 2018
211
163
ether
It is technically possible to include some basic drivers as a part of the initial bootloader to allow input from a wireless keyboard or mouse. However, you would have to fit that into a finite amount of space with everything else needed for the initial boot of the machine. With the M1 Macs, Apple has made yet another change to how the machine boots, and I'm not sure anyone outside of Apple fully knows how this new setup works, or what drivers can be loaded prior to actually launching Mac OS.
I suspect that apart from only apple knowing, that they will only ever provide limited support for bluetooth at UEFI (or whatever it's called in M1) because of security concerns. Not saying no support, but some functionality may always be limited or unsupported.
 

armoured

macrumors regular
Feb 1, 2018
211
163
ether
Just want to chime on the return discussion.

Senior staff at Apple Stores have actively said to me on multiple occasions to return the computers if they are not right, as their goal is satisfied customers. As a happy customer we always go back to Apple.
But yes we pay for the convenience in the price.
To be clear: it's a great policy and I fully support. If you're not happy, return it. If something doesn't work the way it should, return it.

I think the only thing people have commented on is using that policy to just play with a new toy for a few weeks with no intention of keeping it.
 

yolo355355

macrumors newbie
Dec 31, 2020
2
3
The apple apologists here are so funny... while others like me are more willing to solve and discover issues FOR Apple. Cheerleading the brand and "it's good as it is, take it or leave it" is not going to make the issues disappear.

So I also have the problem with waking up my external monitors on my M1 Mac Mini. Originally, it was the LG monitor connected to the HDMI port. I suspect this is maybe fixable through hardware, so I went to purchase a HDMI 2.0 cable as I was using a HDMI 1.4 cable, and viola! The monitor is good now...

BUT!!! BUT!! My the other monitor connected to USB-c (also LG) starts to experience this wake-up issue after I changed the cable for my previously mentioned monitor. It had no issue before.

So, my uneducated guess tells me, the M1 Mac Mini has some sort of bandwidth limitation issue (!?) and that results in monitors (if more than 1) not getting the proper information from the computer.

Therefore, if there's no software update for this, the only way in my eyes that this is somehow fixable, is to play around with different ports using different cables and hubs and adapters. Maybe it will be working then.

(no bluetooth issue on my part, only no instant connection when I turn on the mac)
 
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turbineseaplane

macrumors P6
Original poster
Mar 19, 2008
17,391
40,165
@yolo355355

Glad to hear it wasn't just me - thanks for reporting that.

I also share the desire to constructively work through some of this stuff instead of just "defending Apple" as too many are keen to do (no clue why).
 
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Zazoh

macrumors 68000
Jan 4, 2009
1,516
1,121
San Antonio, Texas
@yolo355355

Glad to hear it wasn't just me - thanks for reporting that.

I also share the desire to constructively work through some of this stuff instead of just "defending Apple" as too many are keen to do (no clue why).
Here is why: you titled the thread this:

I’ve reverted - giving up for now on these machines.​

Even if you said I'm ABOUT to give up, you would have more pulling for you. But you are still here at message #95 of this thread. So you do care about a resolution.

New technology mixed with old technology has growing pains. Early adopters pave that way. For years we've heard HDMI cables don't matter. Now they do as @yolo355355 discovered. Last year when I bought my Intel Mini, I went through several monitors before I landed on the LG that Apple used to sell, it was the only one that worked properly and it came with a special cable and only worked on USB-C (Thunderbolt) not HDMI.

This stuff is never in the manuals and takes loads of trial an error. I defend Apple and New Technology because there are so many external variables to consider.

TL;DR: I defend Apple and New Technology because there are so many external variables to consider.
 
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turbineseaplane

macrumors P6
Original poster
Mar 19, 2008
17,391
40,165
TL;DR: I defend Apple and New Technology because there are so many external variables to consider.

You do you.

I have given up on these for right now, for my usage needs, but we do still have one in the house that I will use to continue to track all this.

That’s why I’m still here.
I enjoy the discussion and the learning even if I don’t personally use one day to day.

The M’s are phenomenal- but not for everyone quite yet, depending upon what you do and what you already have, etc (obviously)

cheers
 

profcutter

macrumors 68000
Mar 28, 2019
1,550
1,296
You do you.

I have given up on these for right now, for my usage needs, but we do still have one in the house that I will use to continue to track all this.

That’s why I’m still here.
I enjoy the discussion and the learning even if I don’t personally use one day to day.

The M’s are phenomenal- but not for everyone quite yet, depending upon what you do and what you already have, etc (obviously)

cheers
Every time someone mentions returning an Apple product, the peanut gallery shows up rending their clothes and demanding that we all stop and think of the poor stockholders! I think your reasoning is sound, I’m still holding off on a new Mac, I’ve got my 4 month old iPad Pro to hold me over. Problem is, now I like the pencil and the touch screen, now I just want a larger iPad running Mac OS. Anyway, good on you for trying it out, I think it makes sense to wait.
 
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smoking monkey

macrumors 68020
Mar 5, 2008
2,363
1,508
I HUNGER
I have terrible Bluetooth performance on my M1 MacBook Pro with Magic Mouse Gen1.
Seems you have 5 courses of action
1. Do nothing
2. Return to Apple
3. Un pair / reset / re pair all BT devices
4. Update to 11.1 beta 2 Big Sur
5. Uncheck "wifi networking" and "Wifi calling" in location services

That last one was mentioned in another thread I think. I'm not having this issue as I don't use BT with my M1 (I could have it, dunno though), but my mate has it on an intel machine and it only started when he updated to Big Sur. He was on the phone to Apple and their answer was Number 3. It's working for him atm...
 

MarkAtl

macrumors 6502
Jul 9, 2019
402
407
I have zero issues with Magic Mouse 2, AirPods, and Dell U3818DW. Everything works as expected with M1.
I have random M1 MBP Bluetooth disconnects with MM2 and am running a 3 year old LG 4K monitor. I get occasional wake from sleep issues as well as the occasional reboot.
 
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