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I'm a big fan of what Apple Music is doing, but I had some pretty infuriating bugs on a trip in the car the other day. Prior to that I hadn't noticed any issues. First bug is that albums I've added to my library and set to Offline are not necessarily entirely downloaded. Second is choosing to display music that is downloaded to my phone only still shows some of that stuff that says it's downloaded but it's not. And the last one, which is was really frustrating, but I think it's partially due to how the phone interacts with my car stereo system, is it started only playing stuff from some random playlist, and even when I chose a new album or song, it would just play another song from that playlist. Then I got it to play one new song I chose, then it went right back to that playlist.

There are a lot of issues to be worked out here, and unfortunately iTunes was already a bit of a mess before they grafted this entire new system on top of it, so it's hard to see how there is a simple way out of here. Overall though, I don't plan on going anywhere. I do, however, have multiple backups of everything in multiple places. :)
 
Streaming is not the problem here. Streaming is the part people mostly enjoy. The iTunes Match-type functionality is the cause of most problems. Apple should have fixed iTunes Match before using the same basic functionality in Apple Music.

Yes, I think that's probably it. I've been using Match for over three years and have had weird issues. Not music disappearing, mind you, but manual tag edits undone on music I ripped from CD, or carefully hand-scanned album artwork replaced by totally different looking and inferior quality images. Also, certain tracks being ineligible for being matched, without explanation.

I suppose Match wasn't used by many people, so the various problems it still has are now coming to the surface with a vengeance as people are jumping onto the Apple Music bandwagon.
 
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I'm a Google Play Music subscriber and as a service it has been stellar.

I would consider switching to Apple Music, but I'm waiting to start my trial run till I pick up the iPhone 6S in September. Depending on how Apple Music performs during that period, I'll see if it is worth switching over.

As of right now, I think Tim Cook, Ive and Cue are all too distracted with things outside Apple to really nail down a quality product out the gate. They will make it right, but they really need to get their head out, and focus on product and experience as if Steve were standing right next to them.
 
I'm a Google Play Music subscriber and as a service it has been stellar.

I would consider switching to Apple Music, but I'm waiting to start my trial run till I pick up the iPhone 6S in September. Depending on how Apple Music performs during that period, I'll see if it is worth switching over.

As of right now, I think Tim Cook, Ive and Cue are all too distracted with things outside Apple to really nail down a quality product out the gate. They will make it right, but they really need to get their head out, and focus on product and experience as if Steve were standing right next to them.

It's only 3 months now isn't it. Once that's up its up. It won't be available to every new user for ever. That's how I understood it.
 
For now. I'll bet it drops once apple has destroyed its competition and secured its future revenue stream.

I don't think Apple will be in a position to "Destroy" competitors in this segment. Software and cloud services are not like Apple Watch or iPhone.

Example: Apple Maps has largely failed to supplant Google Maps as the segment leader.
 
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I don't think Apple will be in a position to "Destroy" competitors in this segment. Software and cloud services are not like Apple Watch or iPhone.

Example: Apple Maps has largely failed to supplant Google Maps as the segment leader.

whats google maps?

/s
 
I had high hopes that Apple Music could be a nifty spotify competitor. But Apple earned this severe critique. And Dalrymple didn't even mention all the bugs and UI problems. I hope this PR problem forces Apple to rethink their concept. I my opinion their all in one cloud approach for itunes and the iOS Music App is a disaster. They should have used dedicated streaming apps for both platforms. Give this app a setup, where you can match your own songs/playlists and add your files to the cloud and that's it. And they should make this process read only without the ability to mess with your personal itunes library. Same thing for iOS. A music app for local files (with iOS 6 functionality) and Beats or whatever for streaming (with the ability to access your local files, match, create cloud playlist, Siri integration and a visible area for offline songs).
 
I never really used itunes before apple music came along except for checking what new releases were out so I haven't had the issues a lot of people have so i'm judging apple music on it's own, and I think as a streaming service it's very good,amazing playlists etc, there are bugs but they seem to be working to fix them
 
...Not music disappearing, mind you, but manual tag edits undone on music I ripped from CD, or carefully hand-scanned album artwork replaced by totally different looking and inferior quality images.
I'm seeing numerous accounts of that.

It's really quite disrespectful of users' priceless and highly personalized libraries. I'm wondering if this cavalier attitude towards customers assets is coming from the old Beats people that were acquired by Apple? It doesn't seem very Apple-like.

If so, they need to be reigned in pronto. Sent back to school and taught to have respect for the (paying) customer before they're let loose again. Taught to care about music the same way their customers do. Taught that a user's music library (or any dataset, for that matter) is inviolate.
 
I never really used itunes before apple music came along except for checking what new releases were out so I haven't had the issues a lot of people have so i'm judging apple music on it's own, and I think as a streaming service it's very good,amazing playlists etc, there are bugs but they seem to be working to fix them

The point is that the people being mostly affected are those like myself who already have large music libraries built up over time. Those that started with a blank slate shouldn't be seeing any major issues I wouldn't think. As someone else mentioned, it's ironic that those of us who have put a lot of care curating our own music collections are really seeing the worst.

I have my music backed up on 2 separate HDs not including my Mac though, so thankfully i've been able to fix my issues & turn off Apple Music Library in the Cloud on my Mac which seems to work for me.

Something definitely needs done though.
 
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After the problems with streaming lately, I'm considering noting down all the music I've got now (in my free trial) and just buying them when the trial ends. After initially adding a ton of music to my library, now I just listen to it. Here and there I'll add an additional song.

If I take the £9.99 I would have spent on Apple Music in September, October, November and December and allow myself to spend that on music from the iTunes store, I'll probably have a lot of money left over, *and* I can keep the music, and not spend anything in January.

If I'm really honest with myself: There's no way I'd spend £9.99 on music a month. Some months I'll spend more (if several bands I follow release album) but the months I buy a few singles for 0.99 will more than make up for it.
 
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I did have a bit of a mare with everything getting mixed up.

But I had a backup. I couldn't remember the exact steps I took, but after restoring the backup and starting again, it has all seemed pretty much OK.

I think there is the odd incorrect album art or artist image, or a few tracks wrongly labelled - but certainly not the absolute mess it was before.

At the time I didn't realise how widespread it was, and give some benefit of the doubt, because I knew I had over the years had at least two Apple accounts, libraries on multiple machines, and an old iTunes Match account that I had since cancelled. So a lot of potential for things to go AWOL.
 
I also had the experience of having iCloud music services turn my iTunes library into a jambalaya of mismatched albums, songs, and artists. I was able to recover it. And yes, one should have a back up, that is true. However, my view is that (1) it's not somethiing that users should have to contend with just to listen to their own music, and (2) there should simply be an option to use iCloud for Apple Music (the streaming service) only, and not alter the user's own library.

In my case, when I tried Match some time ago, it also messed up my iTunes library on my computer--it made large parts of it inaccessible. So this is my second rodeo with iCloud problems. Google Music locker never had this kind of problem, at least for me. I can only generalize from personal experience and the accounts of other users, but there is something messed up with Apple's cloud implementation, in my opinion.
 
I'm seeing numerous accounts of that.

It's really quite disrespectful of users' priceless and highly personalized libraries. I'm wondering if this cavalier attitude towards customers assets is coming from the old Beats people that were acquired by Apple? It doesn't seem very Apple-like.

If so, they need to be reigned in pronto. Sent back to school and taught to have respect for the (paying) customer before they're let loose again. Taught to care about music the same way their customers do. Taught that a user's music library (or any dataset, for that matter) is inviolate.

Yes. Yes. Yes. I fully agree with this. Being a major listener, collector, and professional musician, I can vouch for that attitude coming from people who have primarily mainstream $$$ concerns being EXTREMELY prevalent. But :apple: Music doesn't say "some" or "popular" before "music". It says Music, which means all music, including listening and collecting preferences, which means :apple: needs to take steps to respect that.
 
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That is a huge error for someone who has worked and reported on the tech industry for such a long time to make.

That's what I was thinking. Apple Music stinks but that's not why he lost 4700 tracks.

Well, it doesn't stink across the board. It has a lot of nice things going for it. But it is seriously flawed.
 
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