Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Know of a good car headrest mount for iPad?

Free Two Day Shipping For CoulVue

Sorry about the wait for CoulVue. Because we had to push back our ship date, we're upgrading all pre-orders, including any coming in before the 23rd, to free 2-day shipping.

Also, we're working hard to make CoulVue for iPad 2 awesome and a perfect fit for the new slimmer design. It will also work with some of the new exterior features of iPad 2 (back-facing camera, smart cover, etc.).

Beware of products that were for iPad gen 1 and now say they fit for 2. Unless their frame is adjustable or there are add-on spacers, your brand new iPad 2 might have a little too much breathing room.
 
So my TouCoul iPad 1 mount arrived — it's really nice. They've done a great job on this and it mounts really easily and securely via two hex bolts. It really feels like they put a lot of time and thought into this — it's clearly not one of those "secure it to a headrest with an elastic band" deals. There is some real engineering here. Additionally, I've found it to be pretty flexible too. For example, I found that in my car, installing it the "normal way" caused it to sit too close to the back seat passenger (my front seat is way back). So I just flipped the TouCoul around and installed it "backward" then swung the arm around to the back. Perfect and it doesn't interfere with the front seat at all. If you want a well-designed/engineered iPad mount that gives you a ton of viewing positions and can actually display the iPad to BOTH backseat passengers — this is clearly a superior way to go.
 
ksmith80209 said:
So my TouCoul iPad 1 mount arrived — it's really nice. They've done a great job on this and it mounts really easily and securely via two hex bolts. It really feels like they put a lot of time and thought into this — it's clearly not one of those "secure it to a headrest with an elastic band" deals. There is some real engineering here. Additionally, I've found it to be pretty flexible too. For example, I found that in my car, installing it the "normal way" caused it to sit too close to the back seat passenger (my front seat is way back). So I just flipped the TouCoul around and installed it "backward" then swung the arm around to the back. Perfect and it doesn't interfere with the front seat at all. If you want a well-designed/engineered iPad mount that gives you a ton of viewing positions and can actually display the iPad to BOTH backseat passengers — this is clearly a superior way to go.
Click to expand...

Good to know it works well. I'm considering pre-ordering the ipad2 version but wanted to hear how it worked out from an actual user. Looks like i'll place my pre-order! Thanks for the review.
 
Update - I used the iPad 1 case from TouCoul for 900 mile trip recently with no problems whatsoever. The TouCoul held the iPad perfectly — even after I attached the holder bracket to only one headrest rail on my car to get it more centered between the seats. No movement at all - it's rock solid. If the iPad 2 holder is anything like the 1 in terms of quality, you won't be sorry. Great product from a great company.
 
Does anyone know if the coulvue will work with other products such as the invisible shield or incipio feather on the ipad2?
 
The TouCoul looks perfect...but the asking price is just plain retarded. $80? Unless there's a 50% off coupon floating around, I'll look elsewhere...
(and this coming from a guy who's ordered a $180 vaja case)
 
techdude75 said:
Does anyone know if the coulvue will work with other products such as the invisible shield or incipio feather on the ipad2?
Click to expand...

It snaps down pretty tightly on the iPad's corners (tough to get off, in fact). It will probably work with a skin, but there's no way a case will fit under the corners.
 
CoulVue ***Beware***

Mine broke after a few twist and turns. Don't know if it's a design defect or since it's made in China.

It has recently come to our attention that there is a small percentage of CoulVue orders that have gone out in the past week that were deemed defective. This means that there is a very small likelihood that your CoulVue has arrived or will arrive with this known issue.

We have taken corrective measures with our manufacturing and assembly to ensure that no future units will experience this defect.

Upon receiving your CoulVue, remove the CoulVue and test each joint to ensure that it works properly. Please see our installation video if you need help - http://www.youtube.com/watch?v=je68YHP5XXU

If you notice any of the joints opening, or any apparent failure of your unit, your unit likely is defective. Please reply to this email with a picture of your broken unit, and we will send you a replacement free of charge within 2-3 weeks. While our preference is to send an immediate replacement, we want to take the time to make sure your next unit is completely void of any defect whatsoever. Please discard your defective CoulVue and do not attempt to use it.

We'd like to thank you for being one of our first customers and for your patience as we work to make sure every product we send meets our quality standards.
 
*** CoulVue Update ***

This is message is for anyone on this forum who has bought CoulVue or is thinking about purchasing CoulVue for iPad 1 or 2. First of all, we have had a tremendous response from this forum and we want to thank all of you who took a chance on a brand new company/product and pre-ordered CoulVue.

As you may know by now, there was a small glitch that occurred in the assembly process for our first large shipment of orders, which has over the weekend led to the failure a growing number of CoulVue orders - particularly CoulVue for iPad 2 pre-orders. As techdude75 posted, we sent an email to every single person who received a unit from that shipment to make them aware of the issue and provide guidance to determine whether they received a defective unit.

We are a company who set out to produce products that are well-designed, intuitive, and extremely durable. While we have already fixed the defect in future units, the issue that occurred with this inventory is extremely disappointing and we are working with each of our customers to get their defective units replaced as quickly as possible.

If you are the recipient of a defective unit and have not yet received correspondence from us, please email us at support@toucoul.com and we will get back to you with details about getting your replacement unit.

We take the quality of our products and the satisfaction of our customers seriously, and we won't rest until we know that every one of our customers is either 100% satisfied with their CoulVue or has returned it for a full refund on their order.
 
Last edited:
Coulvue

thanks codygibbs! sent my photo in couple nights ago. It stinks, but i'm glad the warning went out before I started using it.
 
Replacement broke too!

Unbelievable.... My Coulvue's hinge broke after one use. Toucoul sent me a replacement a month later, and the hinge on that one immediately broke too.

I'm at a loss for words...
 
kryptticAZ said:
Unbelievable.... My Coulvue's hinge broke after one use. Toucoul sent me a replacement a month later, and the hinge on that one immediately broke too.

I'm at a loss for words...
Click to expand...

I was looking to order two of these and I'm not sure now? The design concept is a good one!

Any positive feedback on the newer or replacement orders?
 
kryptticAZ said:
Unbelievable.... My Coulvue's hinge broke after one use. Toucoul sent me a replacement a month later, and the hinge on that one immediately broke too.

I'm at a loss for words...
Click to expand...

My first Coulvue came with a broke hinge. Replacement came in 7 days. The replacement just broke this weekend. They will be shipping out a third soon. If this fails, I will be requesting a refund.
 
kryptticAZ said:
Unbelievable.... My Coulvue's hinge broke after one use. Toucoul sent me a replacement a month later, and the hinge on that one immediately broke too.

I'm at a loss for words...
Click to expand...

Hi Krypttic,

Sorry about the problems you're experiencing with your CoulVue. We've experienced a lot of success updating our units so this problem doesn't occur, and although we've made significant progress reducing failure rates, updating manufacturing processes, and beefing up quality control, there is still a very small chance that you will experience this defect.

We've responded several times to your other inquiries and requested a name or order number, which we have yet to receive. Once we get your information, we can identify exactly what went wrong with your CoulVue and do everything we can to resolve the problem. We won't rest until you are either 100% satisfied with your product or have received a full refund. We look forward to finding a resolution.

Sincerely,
Cody @ TouCoul
 
You do have my information. Tete is sending me a replacement. His email is below.

Maybe I'm expecting too much but, to me, shipping a defective replacement unit is even worse than the original unit being defective. I can't believe I waited a month for more of the same problem. I also don't believe that there is only a "very small chance" that some of these units are defective. I think the whole batch is faulty and you're still shipping defective units from your supply chain.

Is there some date code or modification design I can look at on the replacement unit before installation to make sure it will be problem-free? I got this thing for my 4 year old son so he could watch movies on long car trips. It's now broken twice with very minimal use and he is very upset (as am I).

--------------
Sincere apology you experienced the failure twice. We have been working around the clock to fully resolve this problem. It took about a month to go back to the manufacturer in Asia, correct for the failure and produce the replacement units. We still have few test escape going out to customers and this is a very disappointing and terrible.

Please note that 100% of your refund is still available and your unit is under 1 Year Warranty. I would recommend not to install the second unit you received. Please use the following shipping label to return the broken unit and the other units to us. We will mail you a fully tested and defect free unit no later than Tuesday 06/14 - This is a serious embarrassment and I can't apologize enough for it.
------------------------------

codygibbs said:
Hi Krypttic,

Sorry about the problems you're experiencing with your CoulVue. We've experienced a lot of success updating our units so this problem doesn't occur, and although we've made significant progress reducing failure rates, updating manufacturing processes, and beefing up quality control, there is still a very small chance that you will experience this defect.

We've responded several times to your other inquiries and requested a name or order number, which we have yet to receive. Once we get your information, we can identify exactly what went wrong with your CoulVue and do everything we can to resolve the problem. We won't rest until you are either 100% satisfied with your product or have received a full refund. We look forward to finding a resolution.

Sincerely,
Cody @ TouCoul
Click to expand...
 
kryptticAZ said:
You do have my information. Tete is sending me a replacement. His email is below.
Click to expand...

Thanks, I just wanted to make sure you had contacted our support team since I could not link any of your public information with a existing support ticket.

kryptticAZ said:
I also don't believe that there is only a "very small chance" that some of these units are defective. I think the whole batch is faulty and you're still shipping defective units from your supply chain.

Is there some date code or modification design I can look at on the replacement unit before installation to make sure it will be problem-free?
Click to expand...

As Tete stated, we again apologize and we're sorry you have to deal with this issue. I can guarantee you that we would never send out units that have been deemed high-risk and have not undergone inspection from our quality control team. Given that all of our products carry a 1-year warranty, and that we've paid for shipping for every replacement thus far, we can assure you that we'd have no incentive whatsoever to knowingly send units that are defective or high-risk. We look forward to sending your replacement this week, and we apologize for the inconvenience.
 
I didn't mean to imply that you are knowingly shipping defective units. I do, however, think that you're severely understating the number of units affected and that you still have a problem with quality control such that even your replacement units aren't problem-free.

If I shipped a customer a faulty unit and then made them wait a month for a replacement (meaning you've had their money for a full two months now), I'd be damn sure that the replacement had no issues. Standing behind the virtues of a 1 year warranty or the fact that you are paying for replacement shipping doesn't cut it.

As Tete stated, this is an "unacceptable embarrassment" to your company.


codygibbs said:
Thanks, I just wanted to make sure you had contacted our support team since I could not link any of your public information with a existing support ticket.



As Tete stated, we again apologize and we're sorry you have to deal with this issue. I can guarantee you that we would never send out units that have been deemed high-risk and have not undergone inspection from our quality control team. Given that all of our products carry a 1-year warranty, and that we've paid for shipping for every replacement thus far, we can assure you that we'd have no incentive whatsoever to knowingly send units that are defective or high-risk. We look forward to sending your replacement this week, and we apologize for the inconvenience.
Click to expand...
 
In efforts to not overcrowd a thread that explores options for iPad headrest mounts, TouCoul will no longer be posting public replies in this thread. We'd like to thank you to all of you who have come to our site and bought CoulVue through this thread and posted about your experiences.

If you have any issues with your CoulVue, we will continue to provide support through our website, and you may also send us an email at support@toucoul.com and we will respond promptly.

- Cody @ TouCoul
 
Last edited:
Quick CoulVue Update.

I know I said that we wouldn't post again, but I'm happy to report that we have made even more improvements to the strength of the joints and the overall unit since we last posted to this thread, and that while this problem only involved a small fraction of our units, none of the recently updated units are experiencing this problem. Also, we have added a layer of soft coating to all units to prevent any scratching or marks on the iPad.

To demonstrate the toughness and strength of CoulVue, we have started putting together videos and will continue to post more of these over the coming weeks.

http://www.youtube.com/watch?v=LJ89ykSwrEE
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back