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I’m very close to pulling the trigger on a MBP16 refurb and an LG 5k. I’m mostly going to run it with both screens, as I have done for 7 years with my MBP 15 late 2013 U2713HM (with the MBP on a stand). Currently I try to exercise my battery by running it off battery until 5% and then plug it in. My 7.5 year old battery is pretty shot now but I think it’s done okay considering it’s 1100 cycles! And I like to think exercising it helped.

So is it possible to do that with the 1 cable setup of the 5k? Or will it always be charging while connected to the screen?

Also, if I need to run it off the 97W charger, does the MBP automatically know to use the charger over the screen? Or do you have to switch something?

Lastly, does it need to be a TB3 cable connected to the monitor or can I use a nice, short length braided USB-C cable to run the screen and charge? Would it just need to be PD rated?
 
I so wish Apple would make their own 27" 5K monitor with similar styling as the XDR display, that would be incredible...

There is very high demand for monitors right now, I'm sure it would sell well.

Eventually I can see apple releasing a 32 inch display just dropping the 'XDR' features, or at the very least we will get an LG Ultrafine 6k 32 inch.
 
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I am using a Macbook Air 2019 edition. In March I bought the Ultrafine 5k 27MD5KL. When I first set it up, I was on Mac OS Sierra and the camera on the monitor worked well with my web conferencing apps. After upgrading to Catalina, my Mac doesn't seem to detect the camera anymore. Going to LG Screen Manager, it is not showing the firmware version and resetting to factory default doesn't seem to do anything. I spent an hour on the phone with Apple and restarting in safe mode, my display wasn't detectable even though regular mode I could. I also went through steps to troubleshoot the cable and there's no issue with it. LG told me they'll send me a shipping note to send it back for repairs. It's very frustrating! Anyone facing the same issue?
 
@ma
Looks like mixed reports of firmware issues in catalina. It can't be too widespread or we'd hear more about it. Still, I found these

- On Apple support forums
- Post in thread on this forum, you may want to post about this there.

I think my monitor speakers are not detected too.

The other thing I noticed recently was sporadically the update will appear but when I try to update, it always says "Monitor Software Update was interrupted. Please plug out the monitor power cable and plug it in again." And I swear I didn't touch anything!
 
I think my monitor speakers are not detected too.

The other thing I noticed recently was sporadically the update will appear but when I try to update, it always says "Monitor Software Update was interrupted. Please plug out the monitor power cable and plug it in again." And I swear I didn't touch anything!
Sound like the monitor is in a bad firmware state. Probably needs an rma. :/
 
Anyone else looking to buy this monitor? Apple Germany has a lead time of more than a month for expected delivery. Anywhere from 30th of June to 29th of July. I'm now in the position to buy it but maybe should till after WWDC and see if anything changes.
 
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same here from Germany, wanted to buy it, but Apple Store and other Stores have a long delivery date.

Maybe there will be an update after WWDC?

I will wait this time :)
 
Anyone else looking to buy this monitor? Apple Germany has a lead time of more than a month for expected delivery. Anywhere from 30th of June to 29th of July. I'm now in the position to buy it but maybe should till after WWDC and see if anything changes.
I’m waiting. If there is no action on displays from Apple at wwdc I’ll probably move on a 27” 5k Ultrafine
 
It's kind of weird, but in a recent month, all the Apple premium resellers here in Czech Republic stopped selling the 5K LG monitor. I know the delivery times are 5-6 weeks right now, but the APR websites are saying "Sales ended", which usually indicates it won't return. Maybe it's just a local thing, because the 5K LG monitor was really expensive here so it's not worth for them to sell them on the local market, because of the low sales, but it might be an indication that something new is coming.

I wish it was an Apple branded 5K monitor for a reasonable price ($1500 max), but I don't think we will see something like that from Apple.
 
It's kind of weird, but in a recent month, all the Apple premium resellers here in Czech Republic stopped selling the 5K LG monitor. I know the delivery times are 5-6 weeks right now, but the APR websites are saying "Sales ended", which usually indicates it won't return. Maybe it's just a local thing, because the 5K LG monitor was really expensive here so it's not worth for them to sell them on the local market, because of the low sales, but it might be an indication that something new is coming.

I wish it was an Apple branded 5K monitor for a reasonable price ($1500 max), but I don't think we will see something like that from Apple.
Thanks for sharing this, what brought this to your attention? Do you already have the LG 5k or are you in the market for one yourself? If you can't get the LG now and Apple doesn't debut something, what alternatives are you considering?
 
I so wish Apple would make their own 27" 5K monitor with similar styling as the XDR display, that would be incredible...

There is very high demand for monitors right now, I'm sure it would sell well.
I totally agree with you!
I am seriously hoping Apple engineers will develop a reboot/updated version of the Apple Cinema Display that Apple fans love so much.
It’s the only thing that holds me down to buy a new Apple Computer.
I do want to buy a new MacBook Pro, but at the same time I need the confort of a large display for Design purposes, and honestly I would like to skip plugging in my new machine into a non-Apple display.
Nothing against the LG brand or other brands. LG is, in fact, a prestigious manufacturer on the OLED panel business (especially on the Television Screen niche), but as an Apple enthusiast I just don’t have the same feel while seeing myself working on a non-official Apple product.
In plus, I do love that stylish alluminium finish of every Apple display, that matches perfectly with any MacBook Pro.
Not to mention the Apple Logo that changes everything for any Apple proud follower.
I do know that there is already an Apple Official product that meets all these requirements of mine, and that is the state-of-the-art Apple Pro Display XDR, but unfortunately for me this monitor is way beyond my financial possibilities...
I am willing to invest until $2000 in a Display, which I believe it is already a fairly high amount of money for an external monitor, but that would be my limit.
Therefore and to conclude, I really hope Apple will come with some good news regarding this subject. Apple should not aim uniquely to the High-End professional business-core, but for Prosumers as well.
 
Hey all! I'm hoping to signal-boost an issue I'm having, so I though I'd check here to see if any of y'all are seeing this.

Using a 2020 13-inch MBP with the LG 5K, the LG's internal camera is basically unusable. Crazy-low frame rate (like 1-2 fps), freezing, laggy, just terrible. It works fine with my 2016 13-inch MBP, it seems related to the new 2020 13-inch.

There's a thread on the Apple discussions site about it here.
 
Hey all! I'm hoping to signal-boost an issue I'm having, so I though I'd check here to see if any of y'all are seeing this.

Using a 2020 13-inch MBP with the LG 5K, the LG's internal camera is basically unusable. Crazy-low frame rate (like 1-2 fps), freezing, laggy, just terrible. It works fine with my 2016 13-inch MBP, it seems related to the new 2020 13-inch.

There's a thread on the Apple discussions site about it here.
What about MacBook Air 2020 which has similar 10th gen CPU/Thunderbolt? What about daisy chaining the display to another Thunderbolt device?
 
What about MacBook Air 2020 which has similar 10th gen CPU/Thunderbolt? What about daisy chaining the display to another Thunderbolt device?
I'm not quite sure what you're asking... I don't have a 2020 MBA, or any other Thunderbolt devices that I could daisy-chain. Are you asking if folks with 2020 MBAs are seeing this issue also?
 
Are you asking if folks with 2020 MBAs are seeing this issue also?
Yes, that's what I'm asking. For you, I would ask how the USB device appears for the Camera, how the Thunderbolt buses appear (connection speeds), and how the USB controller in the LG display appears in the PCI list (or better yet, a full listing of PCI devices using pcitree.sh and pciutils).

Does Console.app show any USB errors?
 
Yes, that's what I'm asking. For you, I would ask how the USB device appears for the Camera, how the Thunderbolt buses appear (connection speeds), and how the USB controller in the LG display appears in the PCI list (or better yet, a full listing of PCI devices using pcitree.sh and pciutils).

Does Console.app show any USB errors?
Here are screenshots of all this stuff, sorry I didn't feel like setting up & using those tools you linked, although I will if I need to.
 
Here are screenshots of all this stuff, sorry I didn't feel like setting up & using those tools you linked, although I will if I need to.
Thanks. I suggest renaming macOS screenshots so they have meaningful names.

MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports):

Only thing missing is a screenshot of the parent USB 3.0 Bus of the LG UltraFine Display Camera. When you do a screen shot of the parent, it includes all the children so you don't need additional screenshots. For example, you don't need a screenshot of the UltraFine 5K Thunderbolt device since you included a screen shot of the parent Thunderbolt Bus 0. And Thunderbolt Bus 1 is redundant since nothing is connected to it.​
Your PCI screenshot is missing the list of other PCI devices. This happens when you only have one PCIe slot or Thunderbolt connected PCI device so it's normal in this case (The LG display only has one PCIe device - the USB controller). The problem with System Information.app is that the PCI section doesn't show PCI Bus parents like it does for Thunderbolt and USB so you can't see if there's a bottleneck. That's what pcitree.sh can show.​
I don't see anything strange in the included screenshots. The camera is connected at 5 Gbps (but we don't now how the parent devices appear). The LG display is connected at 40 Gbps (you wouldn't see 5K resolution if that wasn't true). The Fresco Logic FL1100 USB controller in the LG display is connected at the expected 5.0 GT/s x1 link speed and width.​

MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports):

It all appears the same as above.​
Output from pcitree.sh would be interesting in this case because the PCI topology of the Intel 10th gen CPU is new and different - I have seen an IORegistryExplorer.app screenshot of the topology but not all information included with pcitree.sh is visible.​
One strange thing I see is the Firmware Version of Bus 0 is 0.0 but Bus 1 is 80.0. That's probably just a cosmetic thing because the 10th gen CPU Thunderbolt controller is very different than previous Thunderbolt controllers.​
 
That's concerning. My monitor came back and is fully working again. Thankfully, the initial support person must've been mistaken as I was only charged $159.38 for the repair. Their repair notes only mentioned "lit screen but No picture" and "Part replaced-electrical". So I'm guessing the board must've been replaced. Hopefully it doesn't happen again down the road.
I am having a problem setting up a repair on two monitors. LG is insisting I go to a third party repair facility rather than send the monitors to them. I got someone in their call center to set up the repair, and they provide a phone number to call in and pay, but that number does not answer (just takes messages and they do not call back). Any tips on getting LG to repair these?
 
I am having a problem setting up a repair on two monitors. LG is insisting I go to a third party repair facility rather than send the monitors to them. I got someone in their call center to set up the repair, and they provide a phone number to call in and pay, but that number does not answer (just takes messages and they do not call back). Any tips on getting LG to repair these?

I recall being told the same. I had to call another number to pay and recivive shipping labels.

I would keep calling and leaving voicemails. I recall my support agent specifically mentioning that this number goes to a single person that handles their repair payments.
 
It's kind of weird, but in a recent month, all the Apple premium resellers here in Czech Republic stopped selling the 5K LG monitor. I know the delivery times are 5-6 weeks right now, but the APR websites are saying "Sales ended", which usually indicates it won't return. Maybe it's just a local thing, because the 5K LG monitor was really expensive here so it's not worth for them to sell them on the local market, because of the low sales, but it might be an indication that something new is coming.

I wish it was an Apple branded 5K monitor for a reasonable price ($1500 max), but I don't think we will see something like that from Apple.
In the US, Apple was reporting shipping times of mid-July as recently as this past weekend. Then suddenly this week, they became available from the Apple Store online. Most other resellers in the US still do not have them, though.
 
I just tried - the monitor stays black - although my 2012 macbook pro knows I'm connected. LG manager says software is all up to date as well. Just seems my monitor doesn't power on when I connect my thunderbolt cable to my laptop. I'm open to ideas. Would love to get this to work in the interim :) Its a mid 2012 macbook pro.



The macbook is essentially on when I connect to the monitor. I just plug my thunderbolt cable and it should technically turn the monitor on. What happens is, my macbook pro recognizes the monitor, but it doesn't display anything. Stays black. Whereas when I plug the 2019 in, it recognizes it, and the monitor displays.

Try using a different cable, such as the Apple Thunderbolt Cable (which can send either a Thunderbolt or USB-C signal).

Which UltraFine 5K do you have? The 2019 model (27MD5KL) or the older model (27 MD5KA)? I have the newer model, and have noticed that if I plug it directly into my work notebook (a 2018 HP Elitebook 840), it doesn’t work with the LG Thunderbolt cable, but it does work with the Apple Thunderbolt Cable, but only at 4K, implying it is sending a USB-C signal. I haven’t tried it with the LG USB-C cable.

Interestingly, I also have an HP Thunderbolt Dock. If I plug my HP notebook into that dock, and then use either the LG or Apple Thunderbolt cable, it works, and I get full 5K if I plug it into the TB port on the dock (4K if I use the USB-C-only port). Perhaps the Dock is able to send the combined 2 DisplayPort signal even though the TB port on the notebook itself isn’t able to.
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A question for those with Thinkpads... I'm a owner of Thinkpad X1 Extreme, second gen. So two full 4-lane TB3 ports connected directly to nVidia 1650 GPU.

Will Ultrafine 5K work with my thinkpad with native 5K resolution?

@BlueseaApple & @sammich
I got 5K to work by using an HP Thunderbolt Dock G2 with my HP Elitebook 840 G5. If I try plugging the LG Thunderbolt cable directly into the HP, it detects the monitor but doesn’t display anything. If I use the Apple Thunderbolt cable, it displays only 4K (which suggests it is sending a USB-C signal). However, if I plug the HP notebook into the Thunderbolt Dock, I get 5K from either the LG or Apple Thunderbolt cable provided that I plug the LG into the Thunderbolt port on that dock.
 
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