Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPad Pro M4 IPad Pro Not turning off when closing case
- Thread starter patseguin
- Start date
- Sort by reaction score
I have an 11" Pro and a 13" Pro, both with the Apple Folio Cover and they both turn off the iPad when closing the cover.
I’m going to the Apple Store later today to try my new iPad Pro with their official cases. If it doesn’t work, I’m asking for a new one.
As mentioned above - My 11” send 13” Pro’s both turn off when closing the cover.
I am using the Apple covers on both.
I am not using a screen protector on either.
Neither make the click sound when it turns off.
Okay I just got back from the Apple Store. So this is a bit of a weird one. I tried the Magic Keyboard with my iPad and it worked perfectly. I assumed at that point that my ESR case was the issue.
I then had the idea of trying the ESR case on the display iPads and they all worked! So Apple went ahead and replaced my iPad for a new one. I also bought the Smart Folio along with it.
Now the Smart Folio works with the replacement iPad but the ESR doesn’t work with this one again. I have no idea what any of this means but it sounds like this issue is hit or miss.
I then had the idea of trying the ESR case on the display iPads and they all worked! So Apple went ahead and replaced my iPad for a new one. I also bought the Smart Folio along with it.
Now the Smart Folio works with the replacement iPad but the ESR doesn’t work with this one again. I have no idea what any of this means but it sounds like this issue is hit or miss.
Hmm, I wonder if it's something that will be fixed by software update. If it's a hardware issue, I'm exchanging mine. I paid too much for something to not work.
Got the same issue with my fridge, every time I check, the light is on.
Well, I would not have noticed this right away without seeing this post.
I ordered both the 11 and 13 inch M4's and I have this problem on my 11. I have ESR folio cases on both of them. The 13 locks and unlocks normally when I open / shut the case. On the 11, the screen stays on.
However! If I take the case off the iPad, and slide only the front of the folio cover over the screen. It locks / unlocks the screen normally. Once I fully reattach the case to the back of the iPad, once again, no locking.
I'm kind of curious if anyone else here experiencing this can try the same thing and get a similar result. Could there be a magnet on the back side of this case that's causing a problem or something? 🤔
edit - Just to add a little more info. This is *with* a screen protector on both the 11 and 13
I ordered both the 11 and 13 inch M4's and I have this problem on my 11. I have ESR folio cases on both of them. The 13 locks and unlocks normally when I open / shut the case. On the 11, the screen stays on.
However! If I take the case off the iPad, and slide only the front of the folio cover over the screen. It locks / unlocks the screen normally. Once I fully reattach the case to the back of the iPad, once again, no locking.
I'm kind of curious if anyone else here experiencing this can try the same thing and get a similar result. Could there be a magnet on the back side of this case that's causing a problem or something? 🤔
edit - Just to add a little more info. This is *with* a screen protector on both the 11 and 13
Last edited:
The iPad itself seems to lock and unlock when two magnets line up on either side of the screen while in portrait.
There must be a magnet out of place in the case or something causing the problem.
Update - I bought the Apple folio case and the iPad properly makes the "click" and turns off when I close it.