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Mac Pro (Late 2013) GPU (Driver) Issues

What do you think is the source of the graphics issues on Mac Pro (Late 2013) ?

  • Hardware

    Votes: 69 53.1%

  • Software

    Votes: 28 21.5%

  • Hardware & Software

    Votes: 32 24.6%

  • Other

    Votes: 1 0.8%
  • Total voters
    130
Riccardo83

Riccardo83

macrumors member
Jan 29, 2014
72
12
Berlin
hello guys, since el capitan, but also mavericks, i had several freezes especially using safari. i check my log file and saw multiple entries of this kernel error:

Thu Oct 8 21:42:11 2015

Event: GPU Reset
Date/Time: Thu Oct 8 21:42:11 2015
Application: WindowServer
Path:
OS Version: Mac OS X Version 10.11 (Build 15A282a)
Graphics Hardware: NVIDIA GeForce GT 750M
Signature: 8

Report Data:

NVDA(Graphics): Channel exception! Exception type = 0x8 DMA Engine Error (FIFO Error 8)
Channel Info: [4, 0x9, 0x3, 0x2c29f]
Version Info: [com.apple.GeForce, 10.0.6, 0x7d780b0a, 18894120, 310.42.05f01, 1]

Resource Manager Info:
4443564e 00000114 e1656866 77b1278e 00000001 00000014 d3793533 46d3a4a6
4614f297 e71edccf 00088301 000000e0 12f2500a 081d0a4d 1002c197 20001810

​
What does that mean? Mac Book Pro Mid 2014 with 10.11
 
B

bax2003

Cancelled
Original poster
Dec 25, 2011
947
203
Riccardo83 said:
hello guys, since el capitan, but also mavericks, i had several freezes especially using safari. i check my log file and saw multiple entries of this kernel error:

Thu Oct 8 21:42:11 2015

Event: GPU Reset
Date/Time: Thu Oct 8 21:42:11 2015
Application: WindowServer
Path:
OS Version: Mac OS X Version 10.11 (Build 15A282a)
Graphics Hardware: NVIDIA GeForce GT 750M
Signature: 8

Report Data:

NVDA(Graphics): Channel exception! Exception type = 0x8 DMA Engine Error (FIFO Error 8)
Channel Info: [4, 0x9, 0x3, 0x2c29f]
Version Info: [com.apple.GeForce, 10.0.6, 0x7d780b0a, 18894120, 310.42.05f01, 1]

Resource Manager Info:
4443564e 00000114 e1656866 77b1278e 00000001 00000014 d3793533 46d3a4a6
4614f297 e71edccf 00088301 000000e0 12f2500a 081d0a4d 1002c197 20001810

​
What does that mean? Mac Book Pro Mid 2014 with 10.11
Click to expand...

https://discussions.apple.com/thread/6441573?start=0&tstart=0

(Link Davis reply)
 
M

mauro16

macrumors newbie
Oct 10, 2015
27
3
Redneck1089 said:
While I sympathize with peoples' problems with the computer here, I bought a nMP in August and haven't had any trouble. I've used it with a whole host of displays too with varying connectors.

The screens I've used with it and haven't run into any problems are:
- Apple 30" Cinema Display with official Apple DVI-to-Displayport adapter.
- Apple 27" Cinema Display with display port (not the Thunderbolt model)
- Wacom Cintiq 12wx with third party DVI-to-Displayport adapter.
- Acer G277HU 27" LED Monitor via HDMI


Hopefully I don't run into any issues in the future as the machine ages. Anyways, I'm keep my eye on this thread.
Click to expand...

Are you using an ups/surge protector/voltage stabilizer? What are the suggestions with respect to this? (the question is also directed to other people in the discussion). I used an APC ups but it might be old or inadequate, now i think i need to buy a new one that is ok for the mac pro. Could the problems be related to surge issues?
 
T

Timboum

macrumors newbie
Oct 1, 2015
18
1
mauro16 said:
Are you using an ups/surge protector/voltage stabilizer? What are the suggestions with respect to this? (the question is also directed to other people in the discussion). I used an APC ups but it might be old or inadequate, now i think i need to buy a new one that is ok for the mac pro. Could the problems be related to surge issues?
Click to expand...
Hi, I use a APC and have issues. I think it's an electric problem, so APC protector and freezes can be related.
 
Redneck1089

Redneck1089

macrumors 65816
Jan 18, 2004
1,211
467
mauro16 said:
Are you using an ups/surge protector/voltage stabilizer? What are the suggestions with respect to this? (the question is also directed to other people in the discussion). I used an APC ups but it might be old or inadequate, now i think i need to buy a new one that is ok for the mac pro. Could the problems be related to surge issues?
Click to expand...


I'm using a power bars; I'm going back and forth between Canada and the UK. Each country I have a power bar, which I believe have surge protectors. Basically I haven't gone out of my way to rig up a surge protection system.
 
axantas

axantas

macrumors 65816
Jun 29, 2015
1,000
1,407
Home
Timboum said:
Hi, I use a APC and have issues. I think it's an electric problem, so APC protector and freezes can be related.
Click to expand...
MMcCraryNJ said:
I'm using a CyberPower Pure Sine Wave UPS system. Can't imagine the crashes are related to that
Click to expand...
As The PSU can handle a line voltage between 110 and 240 V, I doubt that as well. But nevertheless an interesting idea, as the crashes can happen in any situation.
 
F

filmak

macrumors 65816
Jun 21, 2012
1,418
777
between earth and heaven
It's not about line voltage only, it's about spikes, frequency, surges, sudden voltage up/downs, line noise etc.
I would suggest to also check for proper grounding.

Also cheap UPSs are not so well made and have less abilities, of course the best are the on-line type.
The high end interactive ones, like Smart UPS line from APC, Eaton ellipse etc, are also very good.
 
Last edited:
axantas

axantas

macrumors 65816
Jun 29, 2015
1,000
1,407
Home
ok for the spikes and line noise. Particularly the possible noise.
Generally it is incredibly stable here regarding frequency and up/downs, but I just changed the entire wiring here, running the MacPro through an APC BR550GI (550VA - 330W) now. Now I finally see, how much energy it uses :)

I will report...
 
Last edited:
Riccardo83

Riccardo83

macrumors member
Jan 29, 2014
72
12
Berlin
nitrocan said:
Yes, people reported having the same problem.
Click to expand...

I did a apple hardware test, all good. i did pram reset too after i upgraded to 10.11.1

I got this gnu reset again today. system though seems stable. just once i got a beach ball when typing something into word 2016.

could it be word? how can i find out?

Wed Oct 21 22:53:21 2015

Event: GPU Reset
Date/Time: Wed Oct 21 22:53:21 2015
Application: WindowServer
Path:
OS Version: Mac OS X Version 10.11.1 (Build 15B42)
Graphics Hardware: NVIDIA GeForce GT 750M
Signature: 8
 
N

nitrocan

macrumors member
Jul 30, 2015
61
9
Riccardo83 said:
I did a apple hardware test, all good. i did pram reset too after i upgraded to 10.11.1

I got this gnu reset again today. system though seems stable. just once i got a beach ball when typing something into word 2016.

could it be word? how can i find out?

Wed Oct 21 22:53:21 2015

Event: GPU Reset
Date/Time: Wed Oct 21 22:53:21 2015
Application: WindowServer
Path:
OS Version: Mac OS X Version 10.11.1 (Build 15B42)
Graphics Hardware: NVIDIA GeForce GT 750M
Signature: 8
Click to expand...

It is not Word.
 
N

nitrocan

macrumors member
Jul 30, 2015
61
9
Riccardo83 said:
Apple told me on the phone that kernel error don't need to necessarily mean a hw defect.
Click to expand...

Yes, it pretty much means that their GPU drivers are total ass, although replacing my GPU B fixed the freezing problem although it introduced a flickering problem (way less annoying, but still jarring).
 
Riccardo83

Riccardo83

macrumors member
Jan 29, 2014
72
12
Berlin
nitrocan said:
Yes, it pretty much means that their GPU drivers are total ass, although replacing my GPU B fixed the freezing problem although it introduced a flickering problem (way less annoying, but still jarring).
Click to expand...

i apparently got my whole mainboard fixed about 4-5 months ago.... gnu b means? maybe i should get it replaced again. i switched from windows, dell. and it seems i have more issues than with windows...
 
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N

nitrocan

macrumors member
Jul 30, 2015
61
9
Riccardo83 said:
i apparently got my whole mainboard fixed about 4-5 months ago.... gnu b means? maybe i should get it replaced again. i switched from windows, dell. and it seems i have more issues than with windows...
Click to expand...

GPU is the graphics card (Graphics Processing Unit). I also did get both my GPU B (second GPU) and logic board (whatever that is) replaced along with the I/O I believe.
 
Riccardo83

Riccardo83

macrumors member
Jan 29, 2014
72
12
Berlin
nitrocan said:
GPU is the graphics card (Graphics Processing Unit). I also did get both my GPU B (second GPU) and logic board (whatever that is) replaced along with the I/O I believe.
Click to expand...

so you are saying the logic board replacement is different from a gnu replacement?
 
Riccardo83

Riccardo83

macrumors member
Jan 29, 2014
72
12
Berlin
nitrocan said:
Yes, and it's GPU just to be clear, not gnu :p Logic board is probably the motherboard.
Click to expand...

ok ill call them to be sure to see what was replaced and ask them again. i mean, just saying i have a mid 2014 mac book pro retina. but i guess their gpus are faulty everywhere, or drivers at least. doubt nvidia does such ****** graphics.
 
N

nitrocan

macrumors member
Jul 30, 2015
61
9
Riccardo83 said:
ok ill call them to be sure to see what was replaced and ask them again. i mean, just saying i have a mid 2014 mac book pro retina. but i guess their gpus are faulty everywhere, or drivers at least. doubt nvidia does such ****** graphics.
Click to expand...

Sigh, I hadn't even read that part. This thread is about the Mac Pro issue which might or might not be related to the problem you're having on your MacBook Pro. Mac Pro late 2013s have AMD GPUs and have to be connected to external displays.
 
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