Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

What do you think is the source of the graphics issues on Mac Pro (Late 2013) ?

  • Hardware

    Votes: 69 53.1%
  • Software

    Votes: 28 21.5%
  • Hardware & Software

    Votes: 32 24.6%
  • Other

    Votes: 1 0.8%

  • Total voters
    130

koyoot

macrumors 603
Jun 5, 2012
5,939
1,853
http://www.synthtopia.com/content/2...-plans-for-thunderbolt-support-in-windows-10/

What does this mean for existing “legacy” Thunderbolt devices?

The convergence of Thunderbolt 3 + Alpine Ridge + USB-C makes it easier for PC OEMs to create PCs with a known and solid supported Thunderbolt configuration, doing away with the ambiguities and BIOS configuration challenges of the past.

Microsoft is working with Intel to identify the potential compatibility approaches for devices with Thunderbolt 1 & 2 and the Thunderbolt/Mini-DP connector (hubs, adapters, etc.). Although those devices (with appropriate drivers) will continue to work in Windows 10 TH2, because of limitations around resource acquisition and daisy chaining, and the instability they can introduce, Microsoft cannot officially support them on Windows 10. Any support will be up to the PC manufacturers or hardware vendors using those interfaces. We do generally recommend that if you use those Thunderbolt 1 / 2 devices on Windows PCs, you keep the Thunderbolt interface dedicated to your audio use, and not mix in other daisy-chained devices. Recommendations may vary based on device and motherboard, of course.

The Alpine Ridge chipset is relatively new to the market. We are continuing to refine and update our Thunderbolt support in the future with an eye towards continued stability and performance. We’re continuing to work closely with Intel and with PC OEMs to ensure Thunderbolt 3 on Windows 10 is a great experience.

Thunderbolt 3 on USB-C is particularly exciting to us due to the increased bandwidth it offers to our pro audio and musician customers, all with a simplified connector that works across everything from custom-built PCs to thin and light laptops and tablets. Considering the significant uptake from our OEMs, they seem to agree.

I’ve contacted a number of device manufacturers already. If you are a device manufacturer that I haven’t yet reached, and have questions, please contact pete dot brown at Microsoft dot com.

If you are a customer, I ask that you give the audio interface/peripheral manufacturers some time to form their own plan of action on this. I know folks are champing at the bit for Thunderbolt devices on Windows, but the devices will not be available overnight. Feel free to express your interest, of course.

Pete

I think this is a hint why the GPU drivers fail in Mac Pro, and what causes all of the problems.
 

Xde

macrumors regular
Jul 11, 2016
150
35
I cannot believe, that someone starts a petition in french language, that should have international look up.
Add english text please, if you dont want to share your petition with only 8 people!

I think, that the intermittent black flashes is NOT a special Mac Pro issue, because this problem exists since years on many different models, like MacBooks, MacMini... I believe, this is a Thinderbold or MiniDisplayPort issue. Maybe like Pete from MS states. See the thread 1902288 in Apple discussions: Display flashes to solid black intermittently.

I dont think, that Apple will bring a solution, as this MacPro is at the end of life.
The only thing, that would maybe have effect would be a class action. I cannot see, how many users are effected
by GPU distortions, can you?
So please participate with the petition!
[doublepost=1475390213][/doublepost]Here is the google translation, not sure if signin is possible on the translation site...

https://translate.googleusercontent...-board&usg=ALkJrhiYlDIWalhFMD0PhAKZkligXDrHzA
 

Infrared

macrumors 68000
Mar 28, 2007
1,715
65
As alluded to above, there may be more than one issue here. Not all thread contributors may be affected by the same bug/fault, although the symptoms may be similar.

I almost daren't say this (tempting fate!), but since moving to Sierra the system has been completely stable. If things continue like this I will be very happy indeed.
 

mauro16

macrumors newbie
Oct 10, 2015
27
3
As alluded to above, there may be more than one issue here. Not all thread contributors may be affected by the same bug/fault, although the symptoms may be similar.

I almost daren't say this (tempting fate!), but since moving to Sierra the system has been completely stable. If things continue like this I will be very happy indeed.

Can i ask you some questions?
Do you have adobe flash installed? you have installed sierra since when? What browser are you using?

in my case i had no freezing for 17 days with el capitan 10.11.6 and
- firefox as browser
- adobe flash not installed
- monitor at 50 hertz frequency

but some sites use flash so i tried this
- firefox as browser
- adobe flash installed
- monitor at 50 hertz frequency

and i had the freezing

i also tried this
- chrome as browser (flash is integrated)
- adobe flash not installed
- monitor at 50 hertz frequency

and i had the freezing all the same.

I'not so confident sierra would resolve my problems ...
 
Last edited:

Xde

macrumors regular
Jul 11, 2016
150
35
mauro16 said:
in my case i had no freezing for 17 days with el capitan 10.11.6 and
- firefox as browser
- adobe flash not installed
- monitor at 50 hertz frequency

And if you uninstall Flash?
 

mauro16

macrumors newbie
Oct 10, 2015
27
3
if i uninstall flash i cannot use the sites that use flash for videos and online streaming and this is not ok
 

Xde

macrumors regular
Jul 11, 2016
150
35
if i uninstall flash i cannot use the sites that use flash for videos and online streaming and this is not ok


I mean, if you uninstall flash, do you get your Mac back to a stable state?
 

mauro16

macrumors newbie
Oct 10, 2015
27
3
Probably yes, not sure, without flash and using firefox as browser it has run 17 days without freezings. But as i said some sites, also important ones, will not work. To use those sites i have to browse with chrome, but with chrome i have the freezings.
 

canhaz

macrumors 6502
Jan 17, 2012
310
145
I can't believe my luck. Spent two years fighting Apple because of their 2011 Macbook Pro GPU issues. After countless hours of frustration with them not acknowledging the problem, a very similar thing is happening again with the nMP.

aaaargh. I need to try calm down.

I'm trying to work and again the windowserver crashes.
Oct 5 14:24:51 WindowServer[194]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)
Oct 5 14:34:32 watchdogd[261]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

This happens a lot when just browsing in Chrome. Happened on Yosemite, happens on El Capitan. nMBP 2013 D300, single monitor

Seriously, f- you Apple!
 

teohyc

macrumors 6502a
May 24, 2007
551
474
I've upgraded to MacOS Sierra now.
In September before I upgraded, I had 6 crashes.
Now in October, I've faced 4 crashes, 3 were from today and hence I'm frustrated enough to write here again.

The crashes are now a bit different. The screen would freeze, and then the login page would appear for me to enter my password. Then, the desktop appears in the state as if I had just rebooted.

My Mac Pro basically has EVERY part changed (except case) after sending in to Apple.
The Apple guy said if the problem persist, they would replace with a new Mac.
Let's see how.
 

Zarniwoop

macrumors 65816
Aug 12, 2009
1,038
760
West coast, Finland
I've upgraded to MacOS Sierra now.
In September before I upgraded, I had 6 crashes.
Now in October, I've faced 4 crashes, 3 were from today and hence I'm frustrated enough to write here again.

The crashes are now a bit different. The screen would freeze, and then the login page would appear for me to enter my password. Then, the desktop appears in the state as if I had just rebooted.

My Mac Pro basically has EVERY part changed (except case) after sending in to Apple.
The Apple guy said if the problem persist, they would replace with a new Mac.
Let's see how.
Sounds like a PSU issue.
 

Infrared

macrumors 68000
Mar 28, 2007
1,715
65
Can i ask you some questions?
Do you have adobe flash installed? you have installed sierra since when? What browser are you using?

Hi. I don't have Adobe Flash installed. I can't recall ever having had it installed on this machine.

I've had Sierra installed since about 1 week before its official release. This is the version:

System Version: macOS 10.12 (16A320)
Kernel Version: Darwin 16.0.0

I have been using Safari since updating to Sierra.

Edit: OK, so looking at the date of the installer file, I've had Sierra since the 10th of September.
 
  • Like
Reactions: mauro16

Xde

macrumors regular
Jul 11, 2016
150
35
There was a discussion on Apple support forum:
Mac Pro (late 2013) Graphic Issues | Official Apple Support Communities
The one listed also on the petition site.
If you now open the link, you will get the following:

Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.
 

mauro16

macrumors newbie
Oct 10, 2015
27
3
perhaps someone has mentioned the change.org petition in the thread, it's forbidden to mention this, i did it in another rather popular thread about this, the one I created https://discussions.apple.com/message/29366607
and they removed the post, but they left the discussion active. Maybe in this case the full discussion was removed. Please do not mention the petition again in apple forum discussions ..
 
Last edited:

Idolum

macrumors member
Jun 10, 2016
91
43
I've upgraded to MacOS Sierra now.
In September before I upgraded, I had 6 crashes.
Now in October, I've faced 4 crashes, 3 were from today and hence I'm frustrated enough to write here again.

The crashes are now a bit different. The screen would freeze, and then the login page would appear for me to enter my password. Then, the desktop appears in the state as if I had just rebooted.

My Mac Pro basically has EVERY part changed (except case) after sending in to Apple.
The Apple guy said if the problem persist, they would replace with a new Mac.
Let's see how.

Thanks for the heads up on the Sierra update. I am now using the same Mac Pro with five 30" cinema displays and I have not experienced a crash in months ... ever since I moved back to 10.9.5 that is. I had a lot of crashes with 10.10 - 10.11. Looks like I will skip 10.12 as well.
 

Pardo83

macrumors member
Oct 6, 2015
44
5
Just reporting: 0 freezes in about 3 months of continuous use since the moment I installed Mavericks on my MacPro 2013. I only have to say thanks to user Idolum for suggesting me to do so.

The bad news is that I cannot upgrade to a recent version of Cubase since Mavericks is no longer supported, but I can live with the previous version.

I wonder if Apple will ever bother to fix this issue.
 

mauro16

macrumors newbie
Oct 10, 2015
27
3
update: installed sierra 8 days ago, i just had the first freezing (actually a gpu restart). It has been different than with el capitan and yosemite, the screen has become black with light dots, then the login page has been shown with a red bar preventing to insert the password, so i had to force the shutdown with the physical button.
 

bax2003

Cancelled
Original poster
Dec 25, 2011
947
203
I just bought Mac Pro (Late 2013) again :apple: o_O :D this time second hand from a friend with some warranty left.
I love this machine despite all of this...this one is assembled Nov 2015. No problems for 10 months....

10.11.5 is installed for now because Sierra needs to be fixed (SSH, File Share, UPX :rolleyes:...)
 
  • Like
Reactions: filmak

loby

macrumors 68000
Jul 1, 2010
1,882
1,514
I just bought Mac Pro (Late 2013) again :apple: o_O :D this time second hand from a friend with some warranty left.
I love this machine despite all of this...this one is assembled Nov 2015. No problems for 10 months....

10.11.5 is installed for now because Sierra needs to be fixed (SSH, File Share, UPX :rolleyes:...)

Do you use final cut pro x?
 

loby

macrumors 68000
Jul 1, 2010
1,882
1,514
Just installed new 10.3 version. Do you want me to try something specific ?

Wanted to see if you use final cut pro x a lot and may have noticed sometimes the screen go black for a second and back to normal. Occationally i would notice this. Also, when i first boot up, after the apple logo appears and the bar underneath goes about half way, does the screen flicker once or looks as if the graphic cards switch? Notice this more with two monitors. Wanted to see if this was standard bootup. Does this also happen when you boot up? I returned my first mac pro and when they sent me another, it did the same thing...?
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.