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MacBook Air 13 (Late 2010) iTunes Freezes after 10.6.7

B

beebler

macrumors regular
Oct 2, 2009
162
0
Same here, freezing when I've open iTunes. It usually happens when I plug in my external hard drive as well as open iTunes. Everything frozen, only could power off and on. I get it to work after a few times...the last time it did, I opened iTunes first which worked, then plugged my external hard drive in.

I'm using 10.6.7 as well.
 
BENJMNS

BENJMNS

macrumors 6502
Dec 28, 2005
449
0
Still no fix? What happened to Apples not crashing? How could they let this egregious error slip through the cracks?
 
K

KPOM

macrumors P6
Oct 23, 2010
18,311
8,326
MacTribune said:
I tried the airport tweak, not working... tried reinstalling itunes... not working. This is what we get for rushing out an update and us sheep installing it :) Thanks Steve! j/k
Click to expand...

He's on medical leave. Blame Tim.

Seriously, though, Apple needs to fix this ASAP. The MacBook Air was the best selling Mac over the holiday season, and likely sold another 700,000 over the last 3 months. Angering 1.7 million Mac buyers (many possibly first-time buyers) isn't a good long term strategy.
 
J

JonLa

macrumors 6502
Dec 22, 2009
378
28
Have you tried rebooting, starting the mac App store, then itunes? Not a fix, but a workaround.

Works for me - well, so far, as I don't reboot very often, and I tend to leave itunes open. The only other fix I've tried so far was deleting that genius file in the itunes directory but that did nothing.
 
A

aldo818

macrumors regular
Nov 18, 2009
183
0
South of France
Me i also get problems with safari specially on Facebook when i look at pics in the theater mode. I always see this rainbow circle plus when i ve several apps open i see it also.

Does anyone has the same synthomes ?
 
M

magbarn

macrumors 68040
Oct 25, 2008
3,028
2,394
jamesryanbell said:
Mine shipped with 10.6.5.

I'm just not updating till a fix is released.
Click to expand...

I wish I had your option as mine's been freezing regularly in iTunes since 10.6.7. The only way to go back would be to erase/re-install. I just don't have the time for that!
 
BENJMNS

BENJMNS

macrumors 6502
Dec 28, 2005
449
0
magbarn said:
I wish I had your option as mine's been freezing regularly in iTunes since 10.6.7. The only way to go back would be to erase/re-install. I just don't have the time for that!
Click to expand...

same same same

amazing how people assume one has no life outside of the computer to even begin to have the energy to F around with software issues that shouldn't exist in the first place.
 
K

KPOM

macrumors P6
Oct 23, 2010
18,311
8,326
magbarn said:
I wish I had your option as mine's been freezing regularly in iTunes since 10.6.7. The only way to go back would be to erase/re-install. I just don't have the time for that!
Click to expand...

If you have an external drive then it may be quicker than you think. Back up your drive using Carbon Copy Cloner or a similar utility (it's a good idea to do this periodically, anyway). Insert the USB restore stick, reboot and then do a clean install of the OS. Then plug in your external drive and use Migration Assistant to move the data and applications over again. It takes about 15-20 minutes to reinstall OS X. You can run Migration Assistant overnight if it looks like it will take a while.

Yes, it's a hassle, but until Apple does a fix that could get your system working again.
 
halledise

halledise

macrumors 68020
May 7, 2009
2,068
1,496
Hamilton Island, Whitsundays, QLD Australia
magbarn said:
I wish I had your option as mine's been freezing regularly in iTunes since 10.6.7. The only way to go back would be to erase/re-install. I just don't have the time for that!
Click to expand...


with iTunes closed
go to home/library/preferences

delete all files starting with com.apple.iTunes. - like com.apple.iTunes.plist; com.apple.iTunes.eq.plist; com.apple.iTunesHelper.plist

empty trash

go to login items in System Preferences under Accounts
highlight and '-' iTunes Helper if it appears there.

restart your Mac :)

launch iTunes and see if the problem persists.
it probably won't now.

yet if it does, refer to previous 'fix suggestions' ;)
 
halledise

halledise

macrumors 68020
May 7, 2009
2,068
1,496
Hamilton Island, Whitsundays, QLD Australia
jamesryanbell said:
Where's the fix for the 11" models??
Click to expand...

right here, right now … :D

with iTunes closed
go to home/library/preferences

delete all files starting with com.apple.iTunes. - like com.apple.iTunes.plist; com.apple.iTunes.eq.plist; com.apple.iTunesHelper.plist

empty trash

go to login items in System Preferences under Accounts
highlight and '-' iTunes Helper if it appears there.

restart your Mac

launch iTunes and see if the problem persists.
it probably won't now.
 
K

KPOM

macrumors P6
Oct 23, 2010
18,311
8,326
iKennett said:
Not that I am aware of any issue but no update for the 11" MBA.
Click to expand...

I think the issue was more prevalent on 13", but perhaps the 11" fix is in the works. That said, I noticed that while Software Update won't detect the fix if you are running an 11", you can still download it from Apple's support site and install it manually. If you are having issues, it's worth a shot.
 
Marconelly

Marconelly

macrumors 6502
Jul 5, 2008
391
223
This probably won't fix the video driver issue that makes 3D games work like crap under 10.6.7

I'm still not installing anything, until all the issues are fixed.
 
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