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Accallop

macrumors newbie
Feb 22, 2021
3
0
I've got lots of these and a straight horizontal line (from the keyboard). It is barely noticeable during use. On a white background it looks like a tiny black pixel. I did clean the display regularly. The coating of this display is definitely more prone to damage than the one my 2017 15" MBP was.
 

pill

macrumors newbie
Aug 1, 2021
2
0
the same exact issue on my 16inch MBP, it's barely 2 months old and I never even took it out from my home, it's on the bottom left side of my screen and perfectly aligns up with the left side speaker grills, i'll take it to the SC tomorrow so i hope it gets resolved under warranty since I'd loose it if i'm asked to pay for it. For reference, it's approx the same size as a tip of a needle
 

pill

macrumors newbie
Aug 1, 2021
2
0
*UPDATE* I took it to the Service Center and I'll get my laptop back within a week , I'm grateful it was covered under warranty
 

TheRdungeon

macrumors 6502a
Jul 21, 2011
546
93
I am getting on to Apple support again this has gotten worse and now looks like dead pixels. Never had such a poor screen on any past MacBook. These screens are softer than butter and the tolerances between screen and base minute. Poor poor design.
You do get the sense the 16" was rushed out in response to the keyboard issues, and because there's only ever been one revision of it while we wait for the Apple Silicon version we have to live with these strange problems it has
 

Wookbert

macrumors newbie
Feb 20, 2014
11
10
I had the exact same dents on a 14" MacBook Pro (2021) after two weeks of use, despite handling the machine with kid gloves on. Never experienced anything like this in 17 years with any MacBook model you can think of. Definitely soft like butter, but unlike butter these dents (which DO look like dead pixels) can not be reversed.

These machines are unusable without a proper screen protection foil!

„Following the great success of StainGate and KeyboardGate, Apple presents: DentGate“.
Can't wait for the class action law suit or Apple’s recall and their wording („... small number of units ...“).
 
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Telepastor

macrumors newbie
Aug 24, 2022
1
1
I also have these on a 14" MBP M1 Pro, about 4-5 of them. Having just dropped the most I've ever spent on anything, I literally felt sick when I saw them and angry at myself for letting this happen. Now I feel a bit better that it's not necessarily my fault. I always keep the machine clean and in a sleeve when not in use, and only ever wipe with microfibre. Like the OP I can't go for ages without the machine but I will take it to Apple and see what they say. No way I'm paying for the repair.

On second thought, I bought it from John Lewis who give a 2 year warranty as standard, maybe they will be able to do something for me.
 
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sup123a

macrumors newbie
Aug 21, 2018
17
6
I have too on my 2 MacBooks. it is very tiny pit on the screen and looks like dead pixel. but I can feel it with fingernail.
It is cause by there is hard debris on keyboard/palm rest and lid heavily is pressed when closed, for example placing books, other laptops on top of macbook.

I went to Apple Store to replace one already. Genius Bar help declaring it as dead pixel but we know it is not.
for another MacBook Pro, I will wait until warranty nearly expired and think about replacement again because this one has very perfect screen, no backlight bleed, no IPS glow.
I had a bad experience replacing screen and got one with worse IPS glow. Living with a tiny pit looking like dead pixel is better than backlight bleed and IPS glow because It is unnoticeable when focusing on content.
 
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iMacDragon

macrumors 68020
Oct 18, 2008
2,399
734
UK
I went to Apple Store to replace one already. Genius Bar declared it as dead pixel.
for another MacBook Pro, I will wait until warranty nearly expired and think about replacement again because this one has very perfect screen, no backlight bleed, no IPS glow.
The mini LED screens effectively don't suffer from those issues due to dialling down the brightness for dark areas, which is definitely one thing I like about it.
 

ThisBougieLife

Suspended
Jan 21, 2016
3,259
10,664
Northern California
There are two spots like this on my M1 Max MBP. Looking at them up close with a magnifier I can see that they are not dead pixels, but rather some kind of debris between the glass and the display panel itself. My laptop is out of warranty, so I likely won't be getting it fixed. Mostly I don't notice it, but it's pretty unforgiveable on a $3000 laptop.
 
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rciik

macrumors newbie
Aug 17, 2023
7
2
I apologize for revisiting this thread, but I joined the discussion specifically due to a comparable issue I am presently encountering.

Following a recent change of light bulbs in my residence, I observed identical dents on my personal MBP14 OCT2021 screen. These dents were not noticeable in my office, where the lighting is less intense. My device's warranty expired a long time ago, and I lack AppleCare coverage. I have initiated communication with Apple, and I am currently engaged in an investigative process with an assigned representative.

Given the substantial number of reports on platforms such as Reddit/MacRumors, it appears highly likely that this issue is attributable to a manufacturing defect rather than user error. My own MBP remains in impeccable condition, and I have made sure it stayed like that for the past ~2 years.

I will provide ongoing updates on the situation. It is my hope that this matter garners attention at Apple, much like how they resolved the butterfly-keyboards using the service program. Make sure you zoom in on the pictures. They are of decent quality.

 

cramazing

macrumors 6502
Jun 17, 2012
356
57
I had a bunch of these on my 2021 MBP 16 as well, got a replacement from Apple and when I got it back I installed one of those glass screen protectors and its been almost a year and I dont see anymore of these.

The screen protector only has adhesive on the outer black edge and not in the middle of the screen, so any concerns of the screen protector damaging the screen is out the window, get the glass ones, not the cheap plastic film that has adhesive on the entire film. The glass does add some additional glare to the screen, and since the middle of the screen has no glue, it does have the "rainbow" effect, but you cant see it when looking directly at the screen. Its not a prefect solution, theres pros and cons, but I rather not have a screen with dents and dots on it.
 

JtheLemur

macrumors 6502a
May 13, 2002
696
384
"I know I had no debris on the keyboard or screen"

I'm sorry but everyone saying something along these lines are absolutely high. You don't know this. The screen didn't dent itself. The pixels didn't explode. The glass isn't defective. You had some s**t on your keyboard. It was a crumb, a flake of skin that dried, something, that was on top of the keys or the trackpad or the palm rest. You closed the screen. That s**t impacted at the right angle and with the right force to cause the damage. The other 50 times it happens, you didn't notice it, it didn't do anything. The 1 time, it did do something. The tolerance between the screen and the deck is insanely small. You didn't mean to do it, but it happened. Don't get defensive about it, this s**t happens everywhere. To laptops, phones, cars, etc. But the idea that these things are a defect that "just happens" when they are impact- or corrosion-based is some wild thinking.
 
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JtheLemur

macrumors 6502a
May 13, 2002
696
384
"Following a recent change of light bulbs in my residence, I observed identical dents […] [The] dents were not noticeable in my office, where the lighting is less intense."

omg I can't even. Have we done "Dentgate" yet
 

rciik

macrumors newbie
Aug 17, 2023
7
2
"I know I had no debris on the keyboard or screen"

I'm sorry but everyone saying something along these lines are absolutely high. You don't know this.
Why don't you hear my keyboard complain about crumbs? Because it's never been to a snack party! But seriously, you're spot on. I've noticed how some people turn their keyboards into snack battlegrounds, but like I said - I don't eat near mine and always wash my hands (thoroughly) before I use it.

If you venture into the world of online research, like Reddit threads, for instance, you'll uncover many similar topics about these dents with the 14/16" MPB. There are so many stories out there that you can't just blame it all on user error.
 

psingh01

macrumors 68000
Apr 19, 2004
1,588
629
I recently sent my MBP for a repair and it came back with these. I believe some dust or particle got caught on the palm rest while screen was closed during shipment. They are easily missed until you know they are there. Definitely a physical indentation in the screen as I could feel it. Apple covered the screen replacement and the new one came back fine.
 

rciik

macrumors newbie
Aug 17, 2023
7
2
Following several discussions with Apple, I engaged in their service program located in the Netherlands. Subsequently, I submitted my device for inspection and repair, which was conducted under warranty. While I am content with the resolution, the root cause of the issue remains undisclosed.
 

rciik

macrumors newbie
Aug 17, 2023
7
2
Well, here we go again, folks! My spiffy new screen has already got two dents! I will keep an eye on it, but there is something seriously messed up with these screens. My new (replaced) screen has seen less than 8 hours of activity since I got it back, so what the hell.
 

rciik

macrumors newbie
Aug 17, 2023
7
2
What a great contribution JtheLemur! You parents must be proud. Are you the local clown over here?
 

joloriquelme

macrumors regular
Nov 17, 2018
115
170
Santiago, Chile
I noticed several of these dents on my 2021 14" MBP.

Lesson learned: the Mac is SO FRAGILE. Unacceptable for a USD 2.000 machine.

And, from now I will have to clean the keyboard and make sure there isn't a particle on the keyboard before closing the lid.

Probably a compressed air bottle inside my bag will help.
 

viorelianasi

macrumors newbie
Aug 24, 2023
3
1
I noticed several of these dents on my 2021 14" MBP.

Lesson learned: the Mac is SO FRAGILE. Unacceptable for a USD 2.000 machine.

And, from now I will have to clean the keyboard and make sure there isn't a particle on the keyboard before closing the lid.

Probably a compressed air bottle inside my bag will help.
My MacBook Pro 14 (2021) had the same issue. Apple did manage to replace the display ensemble. A couple of months I carried a thin microfibre cloth between keyboard and screen. Everything was well. No screen cracking and other Apple claims. This display is so soft. It cannot crack but would dent and cause holes if something is caught in between. It is not glass is some kind of soft plastic. Despite what Apple claims, I've got the Spigen Screen Protector. It adds a little bit of reflection, true, but in person is so nice. Now the display is protected and no dents, no nothing! I feel much safe now. And yes, you can take it securely down, without damaging the display. I've took the 1st protector down due to some debris caught in between, two days after initial installation. You can even reattach it, safely. This laptop should came with that kind of screen protector by default. The display endurance design is bad.
 
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